Durran Starks
Durran Starks at Big Star Hyundai

Durran Starks

Finance Manager

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.7
21 Reviews
4.7

21 Reviews

Write a Review

21 Reviews of Durran Starks

December 19, 2024

Dealership Rating
Employee Rating

Do not send me anymore surveys. You will not get a good review. I will never deal with big star Hyundai again EVER! More

by LILLIAN.MELGHEM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steffy Hernandez , Moe is a 5 star salesman! Good person great customer service

Dec 19, 2024

Big Star Hyundai responded

Thank you for your business and review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

December 17, 2024

Dealership Rating
Employee Rating

No lies or wasting your time I love this place. At first I thought I would have to do the walk of shame out the front door lol but instead I drove away A. STARKS More

by goochllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson, Devante Jones

Dec 19, 2024

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 16, 2024

Dealership Rating
Employee Rating

My wife had searched online for the vehicle we were looking for and also went through the process of looking up a term for a lease. We were contacted same day by a salesperson who confirmed they still More

by frankie_247
Recommend Dealer
Yes

Other Employees Tagged: Alex Jones

Dec 16, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 12, 2024

Dealership Rating
Employee Rating

Great second purchase from Big Star Hyundai, no problems at all! Sit not like all the additional charges at closing! More

by aylco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 13, 2024

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 06, 2024

Dealership Rating
Employee Rating

They were prompt with requests for pricing and very courteous in all interactions while taking delivery of the car. More

by RWSLOANEJR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Hernandez , Nic Ram

Dec 09, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 05, 2024

Dealership Rating
Employee Rating

Overall great experience. With the exception of time it took. The process was too long. More

by vondi_steele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zanish

Dec 06, 2024

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 08, 2024

Dealership Rating
Employee Rating

Sale person awesome! She gave the sales pitch! Friendly advise about banking and insurances! Erin best at asking cars More

by itcharleneharris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Lopez, Isiah Mosely

Nov 11, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

October 24, 2024

Dealership Rating
Employee Rating

Thank you Ms. Rose for your professional service, patience and my new car. I really appreciated Mr. Durran Stark's guidance with financing my car. More

by odessa1959stanford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Perez , Rose Rodriguez

Oct 24, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 22, 2024

Dealership Rating
Employee Rating

My experience in purchasing was excellent in all ways. Salesman CJ was exceptionally informative and more important, not too pushy More

by shelley2317
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: CJ

Oct 23, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 21, 2024

Dealership Rating
Employee Rating

Ot was a great car buying experience. All Representative was very professional, pleasant and knowledgeable. More

by Debra wafer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Sandoval, Arnaldo Perez, Adrian Chapa , zzNatalie zzDiosdado

Oct 23, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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