Worked with Crest Auto Group since 1998. Originally from Canada, but have lived in Dallas for the past 25 years. Married for 25 years with a lovely daughter, Madolyn. Crest is a great place to buy a car. Seamless and transparent.
Read moreDealership Experience
27 yrs, 4 mos
Industry Experience
29 yrs, 8 mos
Languages Spoken
English
108 Reviews
Write a Review108 Reviews of Duncan McPhail
October 17, 2025
Excellent care and communicative service! Lyn Ford is the absolute very best! It’s not a coincidence that we’re loyal Volvo clients! Lyn Ford is the absolute very best! It’s not a coincidence that we’re loyal Volvo clients! More
Other Employees Tagged: Jorge Ramirez, Jeremi Chapman, Lyn Ford, Gage Rucker, Mark Morgello , Maddie McPhail
October 08, 2025
We had a great experience working with Mike Stock! Mike worked with us in purchasing our previous XC60 car and we chose to work with him again. We chose to work with Mike again since he is very suppor Mike worked with us in purchasing our previous XC60 car and we chose to work with him again. We chose to work with Mike again since he is very supportive, he is always in communication, and he is patiently going over and explaining all our options to make sure we make an informed decision. Thank you, Mike. We are grateful to have you at the Crest Volvo Cars. You and your colleagues are the reason we are still doing business with this amazing dealership. More
Other Employees Tagged: Locke Reynolds, Mike Stock, Madolyn McPhail, Max Caplin, Mark Morgello
September 27, 2025
The team at Crest Volvo Service is excellent and I will not take my vehicle anywhere else. not take my vehicle anywhere else. More
Other Employees Tagged: Jeremi Chapman, Max Caplin, Lyn Ford, Tim Taylor, Jordan Farmer, Bryan Bingham, Billy Delgado
September 11, 2025
The service director and the dealership principal saved the day. Huge thanks to Mr. Duncan. the day. Huge thanks to Mr. Duncan. More
Other Employees Tagged: Jeremi Chapman
August 30, 2025
Best dealer ever . .rolled out the red carpet and made feel like vip. I got quality service and will be back for my next purchase .rolled out the red carpet and made feel like vip. I got quality service and will be back for my next purchase More
Other Employees Tagged: Brandon Bowen, Locke Reynolds, Bryan Bingham
August 30, 2025
I can’t say enough great things about my experience. It was simply delightful and unlike any car buying experience I’ve ever had. The team made it easy and took care of everything. They were detailed an It was simply delightful and unlike any car buying experience I’ve ever had. The team made it easy and took care of everything. They were detailed and always one step ahead. I’ve had several follow up questions and everyone is friendly and always helpful. I have a high standard for customer service and they really impressed me. Plus my car has been awesome, my second Volvo and I’m really enjoying the improvements Volvo has made on the XC90’s. Thank you again More
Other Employees Tagged: Eli Rivera
August 24, 2025
We always get excellent service with lynn ford and everyone at crest always goes out of his/her way to make sure everything goes well! This is why we have been crest customers since moving to dallas everyone at crest always goes out of his/her way to make sure everything goes well! This is why we have been crest customers since moving to dallas in 2012! More
Other Employees Tagged: Locke Reynolds, Lyn Ford, Bryan Bingham
August 23, 2025
Extremely pleasurable experience working with the Crest Volvo members in a used vehicle purchase. Very customer friendly and focused, making the process as painless as could be. Kudos to the Crest Volvo te Volvo members in a used vehicle purchase. Very customer friendly and focused, making the process as painless as could be. Kudos to the Crest Volvo team. More
Other Employees Tagged: Locke Reynolds, Juan Perez Cepeda, Daniel Carlos, Jaime Jasso
August 22, 2025
Love the service at this dealership. They are very responsive and friendly. I highly recommend them. They are very responsive and friendly. I highly recommend them. More
Other Employees Tagged: Jeremi Chapman, Locke Reynolds, Mike Stock
August 17, 2025
Brandon is the best. Been with him for 5 years now and he always takes care of me and keeps things moving. We closed the deal in a record 2 hours! Been with him for 5 years now and he always takes care of me and keeps things moving. We closed the deal in a record 2 hours! More
Other Employees Tagged: Brandon Bowen, Gage Rucker
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