Duke Iwata
Duke Iwata at Dean Team Subaru Volkswagen

Duke Iwata | Page 12

Service Advisor

Dean Team Subaru Volkswagen

15121 Manchester Road
Ballwin, MO 63011

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4.9
119 Reviews
4.9

119 Reviews

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119 Reviews of Duke Iwata

January 30, 2021

Dealership Rating
Employee Rating

We first came to the dealership to have service done on our older Outback. The expense to fix it was more than the car was worth, so we decided to trade it in for a different vehicle. Matt listened to our More

by Kelly Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Hampton

Feb 01, 2021

Dean Team Subaru Volkswagen responded

Hi Kelly, thank you for your kind review; we are happy to pass along your comments to Matt here at Dean Team Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 21, 2021

Dealership Rating
Employee Rating

I just purchased my second Subaru from Dean Team and Paul Biermann. Paul is always very knowledgeable and so helpful! It's a pleasure working with the entire team. More

by AngeliaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Biermann , Jason Moore

Jan 24, 2021

Dean Team Subaru Volkswagen responded

Angelias, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 30, 2020

Dealership Rating
Employee Rating

Car shopping is never easy. But, the Dean-Team was there for us at every turn with all the politeness and all the answers when needed. Special thanks to Henry Puliusz (our lead in sales), Michael Morales, J More

by jcaudo
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Harrelson , Jason Moore, Michael Morales, Henry Puliusz

Dec 30, 2020

Dean Team Subaru Volkswagen responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 03, 2020

Dealership Rating
Employee Rating

Just had my Legacy in for service. Annie, Jeff and Duke are all awesome human beings and super helpful in answering questions and communicating thoroughly what might be going on with a mysterious electrica More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Price, Annie Thompson

Dec 08, 2020

Dean Team Subaru Volkswagen responded

Hi JD! Thank you for your business and your great review. We're glad to hear Annie, Jeff, and Duke were able to provide you with a positive car servicing experience! Please let us know if there's anything else we can do for you.

Dec 09, 2020

Dean Team Subaru Volkswagen responded

Jd, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Dean Team Subaru!

November 06, 2020

Dealership Rating
Employee Rating

First time in my life buying a new car and Ed made it a super easy process! From getting the car ordered to delivery i was updated regularly and Ed was always available to answer any and all of my question More

by matthew.sunkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Gerardo, Michael "Hershey" Harmon

Nov 10, 2020

Dean Team Subaru Volkswagen responded

Hi Matthew! Thank you for your business and your great review. We're glad to hear Ed was able to provide you with a positive car buying experience! Enjoy your new Subaru and please let us know if there's anything else we can do for you.

November 03, 2020

Dealership Rating
Employee Rating

Duke, in Service, was a wonderful help to my daughter, very knowledgeable and super positive attitude! The Service Department was most helpful on several occasions and because of their prompt assistance a More

by John Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Troll, Ryan Troll, Duke Iwata

Nov 10, 2020

Dean Team Subaru Volkswagen responded

Hi John! Thank you for your business and your great review. We're glad to hear our Service and Sales Departments were able to provide you with a positive experience! Enjoy your new Tiguan and please let us know if there's anything else we can do for you.

October 15, 2020

Dealership Rating
Employee Rating

Top-notch sales and service department! We've purchased several cars from Paul at Dean Team Subaru and hope to continue that tradition in future years. Thank you so much! More

by bpguitar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Biermann, Jeff Price, Annie Thompson , John Biermann

Oct 19, 2020

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your repeat business and your great review! We're glad to hear our team was ale to provide you with another positive experience.

September 16, 2020

Dealership Rating
Employee Rating

Great experience! Our sales person, Sam Goevert was very helpful and knowledgeable. This is our 4th Subaru and will definitely buy more from Dean Team Subaru! More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Price, Annie Thompson, Sam Goevert , Michael "Hershey" Harmon

Sep 17, 2020

Dean Team Subaru Volkswagen responded

Congratulations on your new vehicle, David! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 02, 2020

Dealership Rating
Employee Rating

Cj was a great match for our experience as a costumer , easy going , honest and very helpful, we went direct to the deal and we walked with a new car , thank you for everything. Glad we decide to stop just More

by Luis Cayo & Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey "CJ" Dickerson, Michael "Hershey" Harmon

Sep 08, 2020

Dean Team Subaru Volkswagen responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any further questions, please don't hesitate to reach out!

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