Duane May

The salesman, Duane, was very helpful and answered all my questions. I would highly recommend him and this dealership if you are looking for a new Toyota. questions. I would highly recommend him and this dealership if you are looking for a new Toyota. More

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I had an appointment on Saturday 12. 13.25 at 8 am. Joel Casper was my Service Advisor but he would not put my car on a lift to see what exactly was rattling up under it. He stated that h 13.25 at 8 am. Joel Casper was my Service Advisor but he would not put my car on a lift to see what exactly was rattling up under it. He stated that he knew for a fact that they didn't have any parts for my make of car. Well, I bought the car from Pat Lobb Toyota but he just told me to go to a dealership that makes Mazda's. I couldn't believe he wouldn't even check to figure out the damage and order the part. Then Joel Casper told someone to give me the address to a dealership down the road. When I told the other dealership what happened, they fit me in right away and ordered the damaged part. I pre-paid for everything and was told they will call me to make an appointment once it arrives. Why couldn't Pat Lobb do that? More

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Duane was absolutely amazing. He made sure I was completely taken care of and the entire process was so easy because of his amazing service. Highly recommend him and Toyota of McK He made sure I was completely taken care of and the entire process was so easy because of his amazing service. Highly recommend him and Toyota of McKinney if you’re looking to buy a car! More

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Really appreciate the approach Duane brings to sales experience. He took time explaining where we needed but didn’t waste time with red tape. experience. He took time explaining where we needed but didn’t waste time with red tape. More

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Our experience from start to finish was great! Will commend Duane and Pat Lobb Toyota of McKinney to family and friends for sure! Will commend Duane and Pat Lobb Toyota of McKinney to family and friends for sure! More

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Duane May was very helpful, knowledgeable, friendly, and prompt. Thank you for an amazing experience! prompt. Thank you for an amazing experience! More

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Mr Duane is was so friendly and helpful. With all the information we need to buy a car With all the information we need to buy a car More

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We had a wonderful experience at Patt Lobb Toyota of McKinney in purchasing our brand new 2015 Sienna. From the moment we first called into the sales department, to placing the order, then taking delive McKinney in purchasing our brand new 2015 Sienna. From the moment we first called into the sales department, to placing the order, then taking delivery of the vehicle in 2 weeks, and even trading in our car, Duane May and team made our experience such an easy and positive experience. We highly recommend Duane and team at Patt Lobb Toyota of McKinney!! More

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Duane helped me secure the car of my dreams! He was honest, kept things fair, and a straight shooter. He didn’t try to upsell me and answered my gazillion questions. The wait time was a little He was honest, kept things fair, and a straight shooter. He didn’t try to upsell me and answered my gazillion questions. The wait time was a little long when it came to the finance guys but it’s to be expected. The process was smooth. Duane even helped me set up my van and walked me through all the options. He got my plates on and was quick and efficient. I enjoyed working with him and wouldn’t hesitate to refer friends and family to him. More

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They were fast and efficient and got me out in a few hours. They did try to low ball me on my trade in offering 5 k less than my quote they gave me online. Duane the sales guy was awesome! The finance hours. They did try to low ball me on my trade in offering 5 k less than my quote they gave me online. Duane the sales guy was awesome! The finance guy was nice but was cold when I didn't go for the expensive warranty. More

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