Duane May | Page 21

My second transactionhere and it was flawless! Polite crew, knowledgeable and prompt. Inever felt frustrated during the entire transaction. Iwould tecommend this dealership to anyone crew, knowledgeable and prompt. Inever felt frustrated during the entire transaction. Iwould tecommend this dealership to anyone More

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Great support from Duane Duane May was knowledgeable about the cars we were interested in purchasing and made test driving easy and hassle free. His sales manager, on the othe Duane May was knowledgeable about the cars we were interested in purchasing and made test driving easy and hassle free. His sales manager, on the other hand, was a hassle who seemed insistent that I know they can’t sell a car at a loss. I even watched him lecture Duane once, which nearly changed my decision to buy the car. Had it not been for Duane, I would give the dealership one star. I hope someone will visit with the sales manager and help him understand a customer doesn’t care how much a car costs the dealership, before he spoils future, less-experienced salesmen’s deals or over complicates more of Duane's future deals. Thanks again Duane, Eric More

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Duane was so helpful! They really worked with us and ended up selling me a car I didn’t realize I would love so much! Highly recommend this dealership ended up selling me a car I didn’t realize I would love so much! Highly recommend this dealership More

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Awesome salesperson Duane May is an awesome salesperson, very honest and helpful! I purchased 2020 Tacoma TRD PRO form him. It was a great experience. And I love the Vehi Duane May is an awesome salesperson, very honest and helpful! I purchased 2020 Tacoma TRD PRO form him. It was a great experience. And I love the Vehicle! More

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Purchase of 2020 Camry Overall it was a very good experience. Car lot was full of cars both used and new. Our sales rep was very accommodating (Duane May). He pulled several Overall it was a very good experience. Car lot was full of cars both used and new. Our sales rep was very accommodating (Duane May). He pulled several cars out in the open drive so we could see them better and were able to open doors all the way for easy access. He was very knowledgeable of the product and took ample time after the sale to answer and demo some of the smart features on our new purchase. He was very helpful also in set up some of those new feature for us, i.e., phone contacts, radio preferences, etc. Other than us (my husband and I) not being aware that new cars must be driven for a spell before the gas mpg reads properly our experience was excellent. When we were driving home he noticed we were only getting 11 mpg and we kind of freaked out, since we live in the country and wanted a car with good gas mileage. Showroom was clean and well organized. Sodas, water and coffee was available for us and I believe snacks also, if we wanted something to eat or drink. I will recommend Toyota of McKinney to family and friends. More

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Pat Lobb always treats me right. Been buying at this dealership for years. They get my highest recommendation. I will not be using another dealership. dealership for years. They get my highest recommendation. I will not be using another dealership. More

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Unparalleled Client Satisfaction 1 Duane May, was referred to me and set the bar high from the beginning. Duane, was patient, professional, and polite throughout my entire transaction. Duane May, was referred to me and set the bar high from the beginning. Duane, was patient, professional, and polite throughout my entire transaction. Thanks! More

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Great buying experience! First time to buy a Toyota and I will be back. Ask for Duane he is the best salesman we have ever worked with! I will be back. Ask for Duane he is the best salesman we have ever worked with! More

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This is my 4th vehicle buying experience at Pat Lobb. Duane is super helpful and knowledgable. He exhibits extreme patience when dealing with customers who don't quite know what they want. His guidance a Duane is super helpful and knowledgable. He exhibits extreme patience when dealing with customers who don't quite know what they want. His guidance and support lends to a long term customer in us for sure!! We appreciate the entire team there and wouldn't go any other place to buy a car. Great work and thanks for all your help Duane!! More

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Easiest Car Purchase ever I have purchased many cars in my life and each time I have gone to dealerships it made for a long tense day. Hours spent going back and forth and fin I have purchased many cars in my life and each time I have gone to dealerships it made for a long tense day. Hours spent going back and forth and finally ending up like I had been taken advantage of. Duane May was my main contact at Pat Lobb starting a car search via the internet site. He and his team were quick to respond and once we made the appointment to finalize the sale it was almost too good to be true. He was prepared, took us on a test drive, ran the numbers and got the dealership to agree to my offer and we were driving away in just under 2 hours. Because of him I will recommend Pat Lobb to others. Give him a big raise...... More

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