Drew is a great salesman, as is Coalby Graham!
They worked together to help me purchase a great car! Chris was in training and very helpful also. I am so happy with my new car and will send my fri
They worked together to help me purchase a great car! Chris was in training and very helpful also. I am so happy with my new car and will send my friends to James Wood every chance I get. Thank you so much!
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by brenda_spradlin
Verified Customer
Verified Customer
Jan 21, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for taking the time to let us know how happy you are with your experience, Brenda! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Fast and friendly service.
No pressure from any staff. Quick and easy transaction. It was a great experience.
No pressure from any staff. Quick and easy transaction. It was a great experience.
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by reesemhs
Verified Customer
Verified Customer
Jan 21, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Drew made the process very easy from start to finish!
Friendly and professional we highly recommend!
Friendly and professional we highly recommend!
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by dorothy.carter98
Verified Customer
Verified Customer
Jan 10, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Your kind words mean a lot to us, Dorothy. I appreciate your feedback and am happy to hear that Drew and our team were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
This was the best car buying experience I’ve ever had!
Drew Ward was amazingly helpful
Drew Ward was amazingly helpful
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by cam615
Verified Customer
Verified Customer
Jan 08, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for this lovely review, Cam! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Drew and our team was helpful during your visit. If you have any questions, please don't hesitate to reach out to us again.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
James Wood Motors is awesome!
We were met in the lot by a sales representative, Drew Ward, who was immediately helpful and able answer our questions. He provided us the opportunit
We were met in the lot by a sales representative, Drew Ward, who was immediately helpful and able answer our questions. He provided us the opportunity to test drive two different vehicles, suggesting one which might best suit our needs. He was correct, it was the one we ended up purchasing. The process of purchasing was smoothly done, aided by the excellent help of the Finance Manager, Dane Shelton. The vehicle was ready the next day, following the installation of a bed liner and running boards, and also went smoothly. They made sure the vehicle was freshly washed. Needless to say, I was very impressed and will push them as much business as I can when I suggest them to friends.
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by johnm.curry
Verified Customer
Verified Customer
Jan 04, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for writing this fantastic review and giving our dealership such an excellent star rating, John! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Drew is the primary reason for my business with James
Wood. He is easy to work with and I appreciate my past and present experiences with Drew.
Wood. He is easy to work with and I appreciate my past and present experiences with Drew.
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by craig.green
Verified Customer
Verified Customer
Jan 04, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Craig, I loved reading this review! Happy customers are our aim, and it appears Drew really hit the bullseye. I’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help.
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
This was the best car buying experience I have ever had.
Low pressure sales approach was great. They treat their customers with respect and fairness.
Low pressure sales approach was great. They treat their customers with respect and fairness.
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by rpinson1
Verified Customer
Verified Customer
Dec 28, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service excellence. It’s quite an accomplishment to hear that our team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Have been a customer since about 2011.
We have been leading since about 2013or 2014. Have been pleased with everything including customer service.
We have been leading since about 2013or 2014. Have been pleased with everything including customer service.
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by judybanks9131
Verified Customer
Verified Customer
Dec 19, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Judy, you have been doing business with the team here at James Wood Chevrolet Buick GMC Decatur for years and your review about us is truly appreciated. Take care and happy trails.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Drew and the team did a great job of getting me the
vehicle I wanted at a good price. Drew helped me figure out the new technology since I was upgrading from a 2014 and was patient while I made up my m
vehicle I wanted at a good price. Drew helped me figure out the new technology since I was upgrading from a 2014 and was patient while I made up my mind on the vehicle I wanted.
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by justin.lemish
Verified Customer
Verified Customer
Dec 15, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
Drew Ward was professional and friendly.
He made the car buying process very easy for me.
He made the car buying process very easy for me.
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by jkkayser1
Verified Customer
Verified Customer
Dec 14, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
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