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Drew Ward
Drew Ward at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Drew Ward | Page 15

Internet Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
176 Reviews
4.9

176 Reviews

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176 Reviews of Drew Ward

January 03, 2024

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Employee Rating

Drew is the primary reason for my business with James Wood. He is easy to work with and I appreciate my past and present experiences with Drew. More

by craig.green
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Recommend Dealer
Yes
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Jan 04, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Craig, I loved reading this review! Happy customers are our aim, and it appears Drew really hit the bullseye. I’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

December 25, 2023

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This was the best car buying experience I have ever had. Low pressure sales approach was great. They treat their customers with respect and fairness. More

by rpinson1
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Recommend Dealer
Yes

Other Employees Tagged: Derek Ward

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Dec 28, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service excellence. It’s quite an accomplishment to hear that our team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 18, 2023

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Have been a customer since about 2011. We have been leading since about 2013or 2014. Have been pleased with everything including customer service. More

by judybanks9131
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo

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Dec 19, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Judy, you have been doing business with the team here at James Wood Chevrolet Buick GMC Decatur for years and your review about us is truly appreciated. Take care and happy trails. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 14, 2023

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Drew and the team did a great job of getting me the vehicle I wanted at a good price. Drew helped me figure out the new technology since I was upgrading from a 2014 and was patient while I made up my m More

by justin.lemish
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Miller

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Dec 15, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

December 14, 2023

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Drew Ward was professional and friendly. He made the car buying process very easy for me. More

by jkkayser1
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Recommend Dealer
Yes
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Dec 14, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 13, 2023

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Friendly, kind and knowledgeable staff. Easy io work with and great nventory. My fourth lease. More

by cindymiller66
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Recommend Dealer
Yes

Other Employees Tagged: Derek Ward

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Dec 14, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Cindy, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 08, 2023

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They had what I wanted and the transaction was quick and efficient. My salesperson took care of everything. More

by michael@mckinstryranch.com
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Recommend Dealer
Yes
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Dec 09, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Michael, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left James Wood Chevrolet Buick GMC Decatur satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

December 07, 2023

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Drew did an outstanding job full filling my needs and answering all my questions about the truck More

by superiorsystems1
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Finance Experience
Recommend Dealer
Yes
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Dec 08, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Drew was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

December 06, 2023

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Drew was an awesome salesman. He was very knowledgeable about the trucks and answered all of the questions my wife's questions. He was very patient while my wife decided on a tr More

by Michelle
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Recommend Dealer
Yes
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Dec 06, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Michelle, thank you for reviewing your time spent at James Wood Chevrolet Buick GMC Decatur. It is important for us to learn from and grow with our guests and I am proud to hear that you and your wife's time spent with our team was enjoyable! Drew is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. I hope that this experience encourages you to return to us for any future auto needs and we thank you both again for your business. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 25, 2023

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Employee Rating

Very helpful, quick service. Helpful in service rendered. I was very satisfied and will recommend to others. More

by ropehill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford

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Nov 28, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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