Drew Ricci | Page 80

I was very pleased with Wellesley Volkswagen when I I was very pleased with Wellesley Volkswagen when I purchased my 2020 Tiguan recently. Everyone at the deanship was professional and helpful and I was very pleased with Wellesley Volkswagen when I purchased my 2020 Tiguan recently. Everyone at the deanship was professional and helpful and followed the protocol for social distancing making us feel safe. The sales staff was professional, the the sales manger came out to introduce himself. I met the service department staff, they were engaging and asked if i had any questions. I have already recommended the dealership to my friends More

by khearn0 Verified Customer Verified Customer

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This was a good experience. The work was done in a timely manner and the staff was courteous. The dealership provides space to wait and other amenities. timely manner and the staff was courteous. The dealership provides space to wait and other amenities. More

by PFAZLI Verified Customer Verified Customer

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Brought car in for service, indicated I would waitCar Brought car in for service, indicated I would wait Car returned within 75 minutes,washed Nothing more to say Was satisfied Dealer price is higher Brought car in for service, indicated I would wait Car returned within 75 minutes,washed Nothing more to say Was satisfied Dealer price is higher than independents More

by SARONOFF0 Verified Customer Verified Customer

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I have been doing business at Wellesley VW since 1982 when the Fry family owned it. My family has always had great service now and in years past. Is always has been like family, from Sales to Service. when the Fry family owned it. My family has always had great service now and in years past. Is always has been like family, from Sales to Service. More

by C.COACH.TUSLER Verified Customer Verified Customer

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Excellent service! The work on my vehicle was done in a timely fashion. Employees were informative in terminology I could understand regarding vehicle repairs. They were respectful and courteous. timely fashion. Employees were informative in terminology I could understand regarding vehicle repairs. They were respectful and courteous. More

by JENNIFERROBERTS52 Verified Customer Verified Customer

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ALWAYS EASY TO GET AN APPOINTMENT. PRICE AND EXPLANATION IS ALWAYS DISCUSSED BEFORE WORK PERFORMED. USUALLY COMPLETED WHEN PROMISED AND CAR IS CLEAN WHEN RETURNED TO ME. ALWAYS A GREAT JOB. IS ALWAYS DISCUSSED BEFORE WORK PERFORMED. USUALLY COMPLETED WHEN PROMISED AND CAR IS CLEAN WHEN RETURNED TO ME. ALWAYS A GREAT JOB. More

by TZIZZA Verified Customer Verified Customer

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Matt is great and is VERY helpful. always friendly and smiling. Has always taken excellent care of me whenever I come in for service as well as the other team members. Thank you all. smiling. Has always taken excellent care of me whenever I come in for service as well as the other team members. Thank you all. More

by GPITTS Verified Customer Verified Customer

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I have never had a better experience with a Service Department in my life! As a younger woman, I often find that Service Departments do not take me seriously and I leave feeling defeated, but the peopl Department in my life! As a younger woman, I often find that Service Departments do not take me seriously and I leave feeling defeated, but the people working at Wellesley VW are kind, respectful, and extremely understanding. I believe I was working with Drew at the front desk of the department and he was absolutely fantastic. He was so kind, a great listener, and explained everything very clearly before the work was done. Everyone in the office is a community and are obviously knowledgeable and great at their jobs. There is no better VW service team than this one! A massive thank you to the entire team for your flexibility, understanding, and providing service to the highest caliber. I could not be happier with the service I received from start to finish. More

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Excellent service...Discussed recommendations and pricing before doing work. Cars ready when promised and washed. Would appreciate a few less emails, texts, and phone calls regarding appointment reminders an before doing work. Cars ready when promised and washed. Would appreciate a few less emails, texts, and phone calls regarding appointment reminders and follow up surveys if possible. More

by FTAUSSIG Verified Customer Verified Customer

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Great people. The service department does solid work and is thorough. The sales department is also very knowledgeable. The location is convenient and the service department is very responsive. is thorough. The sales department is also very knowledgeable. The location is convenient and the service department is very responsive. More

by DAVIDARONSON Verified Customer Verified Customer

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