Drew Ricci
Drew Ricci at Wellesley Volkswagen

Drew Ricci | Page 79

Service Manager

Wellesley Volkswagen

231 Linden St.
Wellesley, MA 02482

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4.9
857 Reviews

Dealership Experience

9 yrs

4.9

857 Reviews

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857 Reviews of Drew Ricci

December 02, 2020

Dealership Rating
Employee Rating

Drew is an exceptional service advisor! He keeps you informed of everything along the way and has your car cleaned and ready to go on or before scheduled time. More

by Ann T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 26, 2020

Dealership Rating
Employee Rating

Excellent service. Drew was incredibly informative, clear, and understanding. Repair was done exactly at the time he said. Would be happy to work with him again. More

by JPK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 20, 2020

Dealership Rating
Employee Rating

Drew Ricci provides exceptional customer service. He's a "break-the-mold" example of how to treat the customer. Smart, responsive, and polite. None better More

by howard.lurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 17, 2020

Dealership Rating
Employee Rating

Great service wind excellent people would definitely go again. Car came back in great order and very very clean Nice people to deal with who went above and beyond More

by ALBARTSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karl Christ , Michael Kandalaft, Matt Pitts

November 17, 2020

Dealership Rating
Employee Rating

Overall great service from a helpful and professional Service Department. Wellesley VW Service Department goes out of its way to make sure you are a satisfied customer. More

by WK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karl Christ , Michael Kandalaft, Matt Pitts

November 16, 2020

Dealership Rating
Employee Rating

The staff is always attentive to the need for any required maintenance or repair. They will always take the time to fully explain the work and complete within a reasonable length of time. More

by billc508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 11, 2020

Dealership Rating
Employee Rating

Great Sales & Service deptment ..I had an issue with warranty work always willing to help with any of my questions Keep up the great work More

by rnewis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mullin

November 11, 2020

Dealership Rating
Employee Rating

Great service department!! Timely appointment and helpful getting tires in a timely fashion. Appointment took the amount of time that they estimated for the appointment. Thank you!! More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karl Christ , Michael Kandalaft, Matt Pitts

November 05, 2020

Dealership Rating
Employee Rating

Great for scheduling. Sent confirming appointment notes by email. Kept me informed on progress while waiting. Made good recommendations for additional suggested work with pricing. More

by M4546
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 30, 2020

Dealership Rating
Employee Rating

Drew was very helpful in his recommendations and he was great in following through with updates. Although my service plan on my VW is expiring I plan to continue to use VW Wellesley for service More

by M4546
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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