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Drew Pierce
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Drew Pierce
Service Director
Dick’s CJDR of Wilsonville
25600 SW Parkway Center Dr
Wilsonville, OR 97070
17 Reviews
I am dedicated to delivering outstanding customer service. I deeply value our customers, and I am committed to addressing your needs and concerns with prompt and personalized attention. Your satisfaction is our top priority, and I will continuously strive to exceed your expectations.
Read moreDealership Experience
5 mos
Industry Experience
12 yrs, 6 mos
Specialties & Trainings
Fixed Operations Director (Parts & Service)
17 Reviews
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17 Reviews of Drew Pierce
November 29, 2024
There were a few mistakes made during the initial processing of my vehicle. But the dealership stood behind everything and it was a pretty smooth transition through service. processing of my vehicle. But the dealership stood behind everything and it was a pretty smooth transition through service. More
by Bruce
Verified CustomerOther Employees Tagged: Ryan Rummerfield, Joshua DeLaunay, Kassidy Donado
November 07, 2024
Mike Johnston was very personable and relatable. Pretty good knowledge given how new he was to sales. Thank you Mike! Pretty good knowledge given how new he was to sales. Thank you Mike! More
by terry062005
Other Employees Tagged: Joshua DeLaunay, Michael Johnston
November 05, 2024
Misrepresentation of service quoted. Was quoted one price when scheduled service....at time of payment there was an 83% increase in the price with a false explanation as to why. Was quoted one price when scheduled service....at time of payment there was an 83% increase in the price with a false explanation as to why. More
by aphilp00
Other Employees Tagged: Steve Ruff, Tyler George, Eric Austin, Kylie Lima, Michael Kinney, Kassidy Donado
October 21, 2024
I appreciate the short wait while work is being done. Reliable work. Can recommend. Excellent. Reliable work. Can recommend. Excellent. More
by burns740
Other Employees Tagged: Steve Ruff
October 07, 2024
Updated review! Although I had a couple bad experiences during my last two visits, Drew Pierce really listened to my concerns and provided much transparency in expl Although I had a couple bad experiences during my last two visits, Drew Pierce really listened to my concerns and provided much transparency in explanations and very acceptable solutions to my concerns that were actually legitimate. :) I've had a great relationship with this dealership for the past several years, and Drew, thank you so much for restoring my faith in your team! I really do appreciate the effort! Best in class service right there! More
by carrie13
October 03, 2024
Worked with me to make a bad situation better and I'm grateful to them. grateful to them. More
by SheDevil
Other Employees Tagged: Michael Kinney
September 30, 2024
My service center experience was initially bad. Drew eventually made up for the horrible customer service from Tyler. I called for a copy of an invoice but was told by Tyler he/they couldn’t email Drew eventually made up for the horrible customer service from Tyler. I called for a copy of an invoice but was told by Tyler he/they couldn’t email it and I had to drive to Wilsonville from Portland to pick it up. The next week I dropped my vehicle off for service and I was informed that my invoice would be emailed to me. xxx?! Making me waste my time and money! More
by porterslunged40
Other Employees Tagged: Tyler George, Eric Austin
September 27, 2024
Had my car detailed and it was fantastic! They were very thorough. It looks like a new car. They were very thorough. It looks like a new car. More
by john.farley
Other Employees Tagged: Tyler George, Kassidy Donado
September 25, 2024
Came in for an oil change, left with an amazing customer service experience. The crew there is newer but you’d never know it walking in because the high level of customer service and welcoming feeling you g service experience. The crew there is newer but you’d never know it walking in because the high level of customer service and welcoming feeling you get when you walk through the door. Definitely coming back More
by AALEXANDRE1028
Other Employees Tagged: Tyler George, Eric Austin, Kylie Lima, Michael Kinney, Kassidy Donado , Angel Jimenez
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