Douglas Wells
Douglas Wells at Mercedes-Benz of Edison - A Ray Catena Dealership

Douglas Wells | Page 11

General Manager

Mercedes-Benz of Edison - A Ray Catena Dealership

910 U.S. 1
Edison, NJ 08817

Contact Me
5.0
281 Reviews

Has been selling luxury cars since 1983 and is proud to say that if he sells you a car once, you will always stay with him and his team because we care about our customers they become family.

Dealership Experience

37 yrs, 4 mos

Industry Experience

43 yrs, 4 mos

Specialties & Trainings

Sales, leasing and finacing

Employee Video

5.0

281 Reviews

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281 Reviews of Douglas Wells

October 16, 2023

Dealership Rating
Employee Rating

First Mercedes purchase and I am glad I was taken care of by Tom Cola. Professional, transparent and no games with him, this is the way all dealership should run their business! More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Cola

Oct 17, 2023

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Than k you so much Joe for such a nice review.

September 26, 2023

Dealership Rating
Employee Rating

Ahmed takes buying a new car to another level. His level of patience, professionalism and care is unmatched and goes beyond the norm. He made the the experience amazing and we will never go to any More

by Elizabeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 26, 2023

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you Elizabeth for the great review, and the kind words about Ahmed.

September 14, 2023

Dealership Rating
Employee Rating

This is my first Mercedes and it does not disappoint! John Kelly was extremely professional with me and very knowledgeable about all of the cars that they have. He was also able to get the EXACT car I wa More

by JL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Kelly

Sep 14, 2023

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you so much JL enjoy the new car.

September 12, 2023

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Employee Rating

From the second I walked in the door I was amazed by the great service and professionalism. More

by Bradley Z.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allyson Gutman, Jenna Marino

Sep 13, 2023

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you so much for the kind review.

August 22, 2023

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Employee Rating

Outstanding service. Thorough , seamless and overall great experience Made sure upfront amd at closing we got exactly wjat we spoke about Would recommend highly More

by JM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Harris

Aug 24, 2023

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you so much for the kind review.

August 20, 2023

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Employee Rating

Got our G63 after over a year of wait due to chip shortage and high demand for vehicle. Dealership is commited and very professional . Price we agreed on is the price I pod even though there is a pre More

by A bhardwaj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim Todd, Jenna Marino

Aug 22, 2023

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you so much for such a nice review, enjoy the new car.

Aug 22, 2023

A bhardwaj responded

I meant to say Jim Tod :) A++ sales manager

August 07, 2023

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Employee Rating

Great experience. Craig my salesman, doug the general manager and Anthony the sales manager were awesome to deal with More

by CD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Marino , Craig Harris

Aug 16, 2023

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you so much.

July 31, 2023

Dealership Rating
Employee Rating

From Giuseppe to Doug Wells, it was class all the way! I’ll never go anywhere else. More

by Lisa Orban
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giuseppe Salvitti, Jamal was fantastic!!!

Jul 31, 2023

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you Lisa so much for such a kind review.

Aug 01, 2023

Lisa Orban responded

You're more than welcome. It was an absolute pleasure and by far the best car buying experience I've ever had.

July 28, 2023

Dealership Rating
Employee Rating

I just purchased a beautiful car from Ray Catena in Edison. I left the dealership and wasn’t truly happy with the way things turned out. I expressed my concerns about the deal and was reached out to by More

by Dmp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Cola

Jul 29, 2023

Mercedes-Benz of Edison - A Ray Catena Dealership responded

First I'm sorry you felt this way but I think there was a misunderstanding. . We do put the PPM in all leases for the customers and let them know its included in the payment that we quoted. If a customers does want it removed we do remove and lower the payment accordingly. So your payment did not go up but you saw that it included the $1400 PPM correct? Now you will not have to pay for your 10k, 20K and 30 K services correct? You can call me or send me an e-mail and I will contact you. Sincerely Doug Wells dwells@raycatena.com 732-549-6600

Jul 29, 2023

Mercedes-Benz of Edison - A Ray Catena Dealership responded

First I'm sorry you felt this way but I think there was a misunderstanding. . We do put the PPM in all leases for the customers and let them know its included in the payment that we quoted. If a customers does want it removed we do remove and lower the payment accordingly. So your payment did not go up but you saw that it included the $1400 PPM correct? Now you will not have to pay for your 10k, 20K and 30 K services correct? You can call me or send me an e-mail and I will contact you. Thanks Doug Wells dwells@raycatena.com or 732-549-6600

July 21, 2023

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Employee Rating

“I recently had the pleasure of working with Paula and I couldn’t be happier with the experience. Paula was extremely knowledgeable, professional, and patient as I navigated the car-buying process. She took More

by marionsass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paula Gaillard

Jul 24, 2023

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you so much Marion for the great review. Enjoy your new Mercedes-Benz.

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