Doug Willis
Doug Willis at Jim Butler KIA

Doug Willis | Page 4

Service Advisor

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

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4.7
70 Reviews
4.7

70 Reviews

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70 Reviews of Doug Willis

January 09, 2026

Dealership Rating
Employee Rating

Service was fast and friendly. Scheduling was easy. Would recommend Jim Butler Kia. Doug was great to work with. More

by jb
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 08, 2026

Dealership Rating
Employee Rating

Great experience with the service department. Well Done! Good job diagnosing and getting the parts overnighted to get the repairs done timely. Thanks More

by jgilliam292
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

December 18, 2025

Dealership Rating
Employee Rating

Doug was great and very helpful. The work was completed quickly, and they got the parts ordered for my recall. More

by rnewlin525
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Workmanship
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Service Communication
Recommend Dealer
Yes

December 11, 2025

Dealership Rating
Employee Rating

The repair wasn’t done correctly and now it’s leaking oil. Very disappointed given the amount of time that it took to get the repaired done in the first place. I had to stay over an extra night. More

by anthony.schultz71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 04, 2025

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Employee Rating

The service was wonderful. From the time I drove into the garage, until when I left I was given timely updates and treated great. Highly recommend. More

by oniowagohawks
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Service Communication
Recommend Dealer
Yes

December 03, 2025

Dealership Rating
Employee Rating

I had an appointment later in the day but dropped my car off first thing so I could work . I was going to take the 15 minute walk to the office in the 25 degree cold but Doug offered to me a ride which was More

by vnpeterson
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Recommend Dealer
Yes

November 27, 2025

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Employee Rating

They helped us work through the problem with our Kia and it runs fine now. More

by barada2004
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammie Baker

November 26, 2025

Dealership Rating
Employee Rating

Excellent customer service, communication, and efficiency. I always leave Jim Butler Kia happy with my service. More

by katherine_lynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 19, 2025

Dealership Rating
Employee Rating

Everything was easy and quick! Customer service is always a pleasant experience. I would definitely recommend this dealer. More

by M.thompson503
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Workmanship
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Service Communication
Recommend Dealer
Yes

November 19, 2025

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Employee Rating

They specialize in their customers needs and wants. They did the work for less than expected More

by thumanm
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Recommend Dealer
Yes
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