Doug Willis | Page 7

This dealership was really good and way better than HW Kia. I got my service records figured out and feel like my car is on the right track. Kia. I got my service records figured out and feel like my car is on the right track. More

by llhaarmann12 Verified Customer Verified Customer

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I came in for issues with a tire. It was changed, but an issue arose again. Doug and a cilleague stayed late to ensure I leave with a fixed car. It was changed, but an issue arose again. Doug and a cilleague stayed late to ensure I leave with a fixed car. More

by yoannasayili Verified Customer Verified Customer

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The service at Jim Butler was great! The staff is friendly and courteous. I appreciate that! The staff is friendly and courteous. I appreciate that! More

by karenlsumrall Verified Customer Verified Customer

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Everything was great but don't understand why they had to park my car in a crowded corner parking spot rather than just leaving it out front for me to get into and go after they gave me my keys back. Even th park my car in a crowded corner parking spot rather than just leaving it out front for me to get into and go after they gave me my keys back. Even the gentleman who checks your car into the service dept. came up to help me find my car after seeing that I was having trouble locating it -had trouble finding my car too - walking around the corner pressing the unlock button on my key fob until we finally located it. I could barely squeeze into my car door since it was parked so close to another car. Also when I pulled out of the spot I had to leave at about a 45 degree angle because they had another car parked about 10 feet away in front of my car. I know your going to say - we have a parking lot and space issue problem which I even heard about 9 months ago when I bought my car but it time for someone to do something about it and understand that its not normal. Leaving a recently serviced automobile for a customer who is now and has been waiting in the waiting area should not be parked anywhere but immediately right outside the service area door. STAMP THE SERVICE TICKET CUSTOMER WAITING like most other dealers do. Don't get me wrong everything else about your dealership is GREAT but please keep in mind how to keep your customers happy in your soon to be built new service center. More

by cherylruth8 Verified Customer Verified Customer

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Very helpful and accommodating as I was a drive-in. Explained what neede to be done and fixed the problem Thank you Explained what neede to be done and fixed the problem Thank you More

by lee Verified Customer Verified Customer

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All Around this was such an amazing experience. Fast and efficient. I could’ve asked for better. I appreciate you all and look forward to doing business in the future. Fast and efficient. I could’ve asked for better. I appreciate you all and look forward to doing business in the future. More

by mrzhunn02 Verified Customer Verified Customer

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Great place people and inventory! The service department was so understanding and a pleasure to work with. The service department was so understanding and a pleasure to work with. More

by marshallprocess3 Verified Customer Verified Customer

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Very rude and I dnt recommend Anyone to deal with him. . he rather argue with the customers instead of accepting feedback on the company misleading information that’s is giving to the customers… recommend . he rather argue with the customers instead of accepting feedback on the company misleading information that’s is giving to the customers… recommend to dealing with someone else from the company. More

by mitchelldarrell232 Verified Customer Verified Customer

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Jim Butler KIA is a great place to get vehicle service. They have a fast and efficient service department.. They have a fast and efficient service department.. More

by spautzre Verified Customer Verified Customer

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Excellent Service experience once again. Keith Sutton was fantastic! Missed Doug Willis, my salesman ( very early appointment ). He's just great to work with and I enjoy touching base wit Keith Sutton was fantastic! Missed Doug Willis, my salesman ( very early appointment ). He's just great to work with and I enjoy touching base with him when I'm at the Dealership. More

by hudihudi3 Verified Customer Verified Customer

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