Doug Freeman
Doug Freeman at Scranton GMC of Vernon
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Doug Freeman

F&I Manager

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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3.9
16 Reviews
3.9

16 Reviews

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16 Reviews of Doug Freeman

October 20, 2024

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Employee Rating

David has sold me and my wife a total of 7 cars at Scranton. He deserves recognition as he is very knowledgeable about their cars and trucks. He has helped me search for the right truck and was able t More

by KARNOL00
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Recommend Dealer
Yes

October 08, 2024

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Scranton is a classy dealership. In 2016 I bought a new truck there and this 2024 I bought a used truck there. They went the distance to address my concerns. I recommend Scranton More

by ranjondan
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Recommend Dealer
Yes

October 02, 2024

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A very easy transaction. No pressure, and a very pleasant experience overall. Angelo was very accommodating, and answered any questions we had. Even though I was buying a use More

by porkchop61
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Recommend Dealer
Yes

Other Employees Tagged: Angelo Banning

September 30, 2024

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Good service i took it in to have. Vents checked and 1 fell out Now it all seems to be goodb More

by DSKING122
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Recommend Dealer
Yes

September 22, 2024

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Very nice and very helpful staff . Very friendly people who are working there. Very nice selection of the cars More

by ewakoper1
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Recommend Dealer
Yes

Other Employees Tagged: Maurice Winsey

September 20, 2024

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The salesman was very good with quick communication and great service. No pressure to buy and was willing to show multiple vehicles until we found the one. Highly recommend our salesman, Jeff Mancuso. More

by Dbbanville
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Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Mancuso

August 28, 2024

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There was a lot to look at and Billy along with Kevin's expert help got it all accomplished. More

by ranjondan
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Recommend Dealer
Yes

Other Employees Tagged: Kayla Comarotti, Billy Delgado

July 12, 2024

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Kayla was fantastic, I inquired about a vehicle and she sent me a video within a day, I bought the truck! More

by cablemann
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Kayla Comarotti

July 10, 2024

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Great Sales and Technical support. Excellent value for cost. Very knowledgeable staff. Good Follow up. More

by dpbour
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Dan McCann, Kayla Comarotti

July 02, 2024

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Employee Rating

They had my gmc truck for 4. 5 weeks trying to figure out a problem and no loaner. When you have an extended warranty you go on the back burner when it comes to getting your vehic More

by DRBANCROFT4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Johnathan

Jul 12, 2024

Scranton GMC of Vernon responded

We're truly sorry to hear about your experience. We always aim to provide top-notch service to all our customers. We understand your frustrations and we apologize for any inconvenience caused during the lengthy repair process. We will review our procedures to ensure better communication and service in the future. Your feedback is valuable to us, and we appreciate you sharing your concerns. If there is anything else we can do to assist you, please don't hesitate to reach out.

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