Dorit Figueroa | Page 21

Charlie Miller did an excellent job of getting my sale completed with minimum hassle to me, and with the upmost professionalism. No pressure, just a down to earth and relaxed negotiation with a very posi completed with minimum hassle to me, and with the upmost professionalism. No pressure, just a down to earth and relaxed negotiation with a very positive outcome. A salesman's job is to sell, but often there seems to be smoke and mirrors or a fake friendliness associated with the person you try to make a deal with. This is not Charlie at all! I found him very sincere in his dealings, and he follows through with everything he says he will do. I guess when you enjoy your job it shows. I drove from out of state to this dealership because they had the right Mercedes, with the options I wanted. It was well worth the trip. It was only by chance I met Charlie at the dealership when I came in looking for someone else. I would certainly seek him out for my next vehicle purchase. Kudos also to Dorit Figueroa for her help with the financing and extended warranty. It was all very painless!! More

Report | Print

Best. Dealership. Ever.Been a customer for decades. Best. Dealership. Ever. Been a customer for decades. Whether purchasing, servicing, or trading in, it’s a wonderful place to visit. Feels more like Best. Dealership. Ever. Been a customer for decades. Whether purchasing, servicing, or trading in, it’s a wonderful place to visit. Feels more like seeing an old friend than a hassle that car dealerships can so often be. These people are the best! More

Report | Print

Chevist Mitchell was amazing to partner with! He was very professional, responded to my inquiry in a timely and efficient manner and made the entire buying process so seamless during the purchase of my very professional, responded to my inquiry in a timely and efficient manner and made the entire buying process so seamless during the purchase of my very first Mercedes. More

Report | Print

I absolutely love this dealership! I was treated poorly at another dealership. Then I met Charlie Miller. Call him! He's the best Sales Person!!! at another dealership. Then I met Charlie Miller. Call him! He's the best Sales Person!!! More

Report | Print

My experience with Chevist Mitchell was wonderful! He made my car buying experience easy and enjoyable! I’m definitely sticking with Mercedes-Benz Sliver Spring! made my car buying experience easy and enjoyable! I’m definitely sticking with Mercedes-Benz Sliver Spring! More

Report | Print

I was still shopping, not yet committed to buying, but Mr. Mitchell's welcoming personality, knowledge and great customer service won me over. Excellent service. Mr. Mitchell's welcoming personality, knowledge and great customer service won me over. Excellent service. More

Report | Print

One expects good service from a luxury car dealership, but when you receive legendary service, that person should be recognized. Thank you Brandon Trotman for your patience, professionalism, no pressure but when you receive legendary service, that person should be recognized. Thank you Brandon Trotman for your patience, professionalism, no pressure approach, coupled with your vast knowledge, enabled me to make an enjoyable, well informed, buying decision. I especially appreciated his follow up call to verify that I was acquainted with the various and exciting features of my new car. Brandon, your legendary service was greatly appreciated. Joyce W. More

Report | Print

Great knowledge and friendly and trustworthy. In and out service. Ease of business was great. Trade in was done well and gave me top dollar. service. Ease of business was great. Trade in was done well and gave me top dollar. More

Report | Print

This is our third vehicle we got from the Silver spring Mercedes location and I couldn't be happier!! EXCELLENT service !! All five stars ✨very friendly and professional staff . They go the extra mile an Mercedes location and I couldn't be happier!! EXCELLENT service !! All five stars ✨very friendly and professional staff . They go the extra mile and always deliver an exceptional service. I really appreciate Keith Nichols for his great efforts & Charlie Miller & Dorit for making the process seamless. They both were very patient, attentive and informative.. Highly recommend 👍 More

Report | Print

It was my first time meeting Celestine and I can honestly say he excelled my expectations. Prior to the meeting we had maintained communication via email, which was great. During the visit, he was very welco say he excelled my expectations. Prior to the meeting we had maintained communication via email, which was great. During the visit, he was very welcoming to my parents and I. Dorit and the guy who gave us the overview of the car (I think Robert?) were also awesome! I always enjoy talking to Dorit and Robert was very detailed and kind when going over the stuff with my parents (who barely speak English) More

Report | Print