Dorit Figueroa
Dorit Figueroa at Mercedes-Benz of Silver Spring

Dorit Figueroa | Page 20

Finance Director

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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5.0
311 Reviews

Dealership Experience

13 yrs

5.0

311 Reviews

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311 Reviews of Dorit Figueroa

March 08, 2021

Dealership Rating
Employee Rating

Edward is the MAN! He took great care of us before and during the sale and even checked on us after! There is a reason we always come back to him! Edward is to be commended! This is a wonderful dealership More

by Mismaxy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore

Mar 10, 2021

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to Edward here at Mercedes-Benz of Silver Spring! Thanks again for the recommendation, and have an amazing day! Take Care!

Mar 10, 2021

Mismaxy responded

My pleasure! Thank you!

March 06, 2021

Dealership Rating
Employee Rating

Lovence and Dorit were Amazing ! Lovence sold me my 1st Benz when I moved to MD and now this new one! Lovence was patient and he was able to answer all of my questions. Lovence test drove the car with me a More

by Armstrong1190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Celestine Lovence

Mar 08, 2021

Mercedes-Benz of Silver Spring responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2021

Dealership Rating
Employee Rating

My first experience making my first big purchase was seriously a breeze! It went a lot smoother than I had anticipated thanks to Lovence! They were able to work with me and get me a LOWER monthly paymen More

by Whitneylanoramuse
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Celestine Lovence

Mar 08, 2021

Mercedes-Benz of Silver Spring responded

Thank you so much for your positive comments about Mercedes-Benz of Silver Spring! If you have any further questions, please give us a call. We're always happy to help!

February 28, 2021

Dealership Rating
Employee Rating

Kelvin was absolutely amazing from start to finish! He made the entire process easy, quick and, surprisingly, fun! I will refer anyone looking to purchase a vehicle to him and I would definitely buy from More

by maryqc7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Thomas

Mar 01, 2021

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! We hope you continue to choose us for all your automotive needs! Take care!

February 27, 2021

Dealership Rating
Employee Rating

Great experience from start, with the test drive, to finish, with finance. Everyone we worked with was professional and friendly. The product specialist did a great job explaining the features of the c More

by Lexi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Celestine Lovence , Terrence Abrams

Mar 01, 2021

Mercedes-Benz of Silver Spring responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 09, 2021

Dealership Rating
Employee Rating

James McDonald was the best salesperson I have ever had when purchasing any auto. His professionalism, knowledge, and experience is superb. He caters to the customer's needs and wants and responds to the More

by Ldiggs95
Recommend Dealer
Yes

Other Employees Tagged: James McDonald

Feb 11, 2021

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 17, 2021

Dealership Rating
Employee Rating

This was my first time buying a luxury vehicle so I was nervous about the process. However, Chevist, who is one of the best sales people I have had the pleasure of working with (I say this as a sales perso More

by angela_carrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chevist Mitchell

Jan 19, 2021

Mercedes-Benz of Silver Spring responded

Hello, congratulations on your new vehicle! Thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 16, 2021

Dealership Rating
Employee Rating

Chevist was a pleasure to work with.Everthing went well Chevist was a pleasure to work with. Everthing went well and I am enjoying driving this vehicle. Very knowledgeable staff throughout the dealershi More

by delucag26
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chevist Mitchell

Jan 19, 2021

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for the recommendation, and have an amazing day!

December 13, 2020

Dealership Rating
Employee Rating

This is my 3rd Mercedes from Mercedes Benz of Silver Spring. Celestine Livencw was rye he salesman. I am very happy with the professionalism. Michael Dowlng in the Service Dept. Always responds quickl More

by smiley
Recommend Dealer
Yes

Other Employees Tagged: Celestine Lovence, Tom Rodkey , Michael Dowling

Dec 28, 2020

Mercedes-Benz of Silver Spring responded

We strive for a high level of customer satisfaction in all aspects of our dealership. If you're ever in need of more help, please let us know!

November 30, 2020

Dealership Rating
Employee Rating

Mr. Mitchell was extremely professional, knowledgeable, patient, and responsive. I had a wonderful experience. I would highly recommend Mr. Mitchell if anyone is in the market to purchase a vehicle. The fi More

by D.Bacon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chevist Mitchell

Dec 01, 2020

Mercedes-Benz of Silver Spring responded

Hey, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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