Dominique Goodrow | Page 5

Mike is always courteous and attentive to any and all issues put in front of him. I wouldn't go to any other!!! issues put in front of him. I wouldn't go to any other!!! More

by Scott Verified Customer Verified Customer

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It is an amazing place to get your car serviced and everyone is very transparent and kind. The service was top tier everyone is very transparent and kind. The service was top tier More

by Jamesd Verified Customer Verified Customer

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I’ve bought three Nissans and had them all serviced at Town Center Nissan. Great service great people great prices and all around a great experience. Thank you. Town Center Nissan. Great service great people great prices and all around a great experience. Thank you. More

by DANWILLIAMSDESIGNS Verified Customer Verified Customer

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"Our entire household drives Nissan vehicles, and we’ve been loyal customers of Town Center Nissan for years. We always have our vehicles serviced here, and our service advisor, Eddie, consistently takes g been loyal customers of Town Center Nissan for years. We always have our vehicles serviced here, and our service advisor, Eddie, consistently takes great care of us. He always goes above and beyond to make sure everything is taken care of the right way. We truly appreciate his exceptional customer service and dedication to ensuring customer satisfaction. "Eddie Davis makes you feel like you’re his most important customer every single time. It’s such a great feeling to know you’re being treated with honesty, care, and respect. I’m so grateful to have a service advisor I can truly rely on! More

by ANTHONYPALMIOTTO69 Verified Customer Verified Customer

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Staff is the best. Came in for an oil change, brake job, and key for replacing. Mohamed in sales reviewed my options for a new Armada as I am in the market for a new ca Came in for an oil change, brake job, and key for replacing. Mohamed in sales reviewed my options for a new Armada as I am in the market for a new car. Marjorie, the road consultant was awesome. Jamielle assisted me with all my repair needs. I have purchased 6 cars from them in the last four years. More

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Big fans of the staff. Yes they are sales people, but they still work with you for the best deal for you, not just for them. Go see Casey or Trent Perryman or Steve and th Yes they are sales people, but they still work with you for the best deal for you, not just for them. Go see Casey or Trent Perryman or Steve and they'll take care of you. More

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A ZERO star review is not LOW enough for their level of service and professionalism at this TRASH of a dealership. I brought my car in on two different occassions for the same reason. The first time they r service and professionalism at this TRASH of a dealership. I brought my car in on two different occassions for the same reason. The first time they replaced my driver's axel on a brand new 2023 Nissan Rogue after owning it for less than 5 months. After this replacement the issue persisted and now they are saying, nothing is wrong, but the car will continue making the noise. They also kept my car in their possession for over a week and upon picking up my vehicle I have several paint knicks and chips and they are taking NO responsibility for damaging my car while in their possession. They said they would review the cameras and either confirm or deny if the car was damaged before dropping it off and they did not share any footage with me, but conducted their own private investigation that concluded they are not at fault. How convenient!! The dealership and their employees have NO intergrity or professionalism. Don't even get me started on how predatory and scammer-ish they were when I first attempted to purchase my new truck earlier this year. They are the worst. STAY FAR AWAY FROM THIS PLACE!!!!! Worst mistake I made was purchasing ANOTHER Nissan--you truly get what you pay for and that includes the level of service from low quality dealerships and employees. More

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I have had four cars from this dealership in 10 years. Service Dept has always been 4.0. Current experience is more 2.0. Apmt set Fri. For 7 am Tuesday. At 11 am received a call saying they would not get Service Dept has always been 4.0. Current experience is more 2.0. Apmt set Fri. For 7 am Tuesday. At 11 am received a call saying they would not get to my car today. (At least they called!) What is the purpose of the appointment? They had no answer. Just "backed up." No loaners either. More

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Worst Dealership This is the worst dealership!!! Do not trust them and especially do not use their service department. They do not know what they are doing! We were This is the worst dealership!!! Do not trust them and especially do not use their service department. They do not know what they are doing! We were on vacation and our truck started running rough. We looked on the web and found the closest Nissan dealership, which was the service center at Town Center Nissan. We had taken very good care of our vehicle (in fact, we had it serviced a week before we left on vacation) and we loved the truck. We were even planning on buying a new Nissan truck when this one needed to be retired. Town Center Nissan misdiagnosed the problem as faulty ignition coils. After a $1200 repair the truck was still running rough and the next diagnosis was a blocked catalytic converter. They stated that they did not have parts on hand to replace the catalytic converter but they could just clear the blockage and it would be fine for us to continue to our destination and then return home where we could schedule the repair. They were wrong!!! What they did was ruin the engine and ended up costing us over $6400. When we confronted them, they told us it was not their fault. In our attempts to try and resolve the problem they have lied to the Nissan corporate office, changed their story many times, and just given us the runaround. Do not trust this dealership! More

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Service department should not be trusted We were traveling thorough Georgia on I-75 when our truck started to misfire and the check engine light came on. We took our vehicle and the diagnosis We were traveling thorough Georgia on I-75 when our truck started to misfire and the check engine light came on. We took our vehicle and the diagnosis was bad ignition coils. We paid close to $1200.00 to have the coils and plugs replaced. After picking up our vehicle we got about a mile or two away from the dealership when our vehicle started acting up again. The diagnosis this time was the rear catalytic converter was obstructed and both converters on the passenger would need to be replaced. Unfortunately the service department did not have parts on hand but the service advisor told us he could have a mechanic remove the obstruction in the catalytic converter to get us back on the road and we could have the replacement done when we got home. The service advisor reiterated several times that the vehicle would be safe to drive. Unfortunately that was not the case as that catalyst material they tried to remove made its way through the exhaust manifold and throughout the engine destroying our engine. Now dealer states they are not at fault and advised us against driving the vehicle. Very dishonest and I could not recommend this service department to anyone, ever. More

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