Dimitri Kreatsoulas

Jesse was kind and very knowledgeable of selling cars. Him and the sayville team was great including service techs. Him and the sayville team was great including service techs. More

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The service department is absolutely atrocious and does not now the law with service animals, and when you file formal complaints with corporate after they do a botched repair job, they tell you to never r not now the law with service animals, and when you file formal complaints with corporate after they do a botched repair job, they tell you to never return to the dealership and leave you with a bad repair More

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I love this dealership not only is it absolutely beautiful, it’s clean and Extremely professional! beautiful, it’s clean and Extremely professional! More

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Very friendly. Listens to what you want and leads you in the right direction. I didn’t have to wait too long. My appointment was on time. I didn’t have to look arou Listens to what you want and leads you in the right direction. I didn’t have to wait too long. My appointment was on time. I didn’t have to look around at different cars. He understood what I wanted and picked exactly what I was looking for. I love my new ford. Service was great. The vehicle is clean. Financing was so easy and accurate. I felt at home here. More

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I will only purchase or service my vehicles at Sayville Ford! I use them for all my fleet vehicles as well. Rose St Pierre and Tom are the best! Thanks guys for making a two vehicle purchase go as smoot Ford! I use them for all my fleet vehicles as well. Rose St Pierre and Tom are the best! Thanks guys for making a two vehicle purchase go as smooth as silk! More

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Our company by far gets the best treatment and service from sayville ford and thats wht keeps up coming back! from sayville ford and thats wht keeps up coming back! More

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I bring my car in on 4/4 all I wanted was an inspection and to have a piece of weatherstripping replaced. I was talked into over $2000 worth of additional service. They said I could wait for the car it wou and to have a piece of weatherstripping replaced. I was talked into over $2000 worth of additional service. They said I could wait for the car it would only take a few hours. I decided to go to work instead. I get a call at the end of the day and I am told they were so sorry but the weather stripping was ordered wrong. The right piece would be in the next day. All the other work was done. Not to worry the correct piece would be in tomorrow. 4/5 I get a call at the endo of the day saying the piece never made it but it would be in first thing in the morning. 4/6 I call at 2ish to find out the status. I am told its in the back. I tell them if they hadn’t started don’t do it. I just want my car back. Losing my car for 3 days for weather stripping is ridiculous (especially a piece that they said I don’t really need when they ordered it.) They say don’t worry it will be done by 4pm. I get a call at 345 and guess what? They just found out the piece was broken. I said forget it. I don’t want it anymore. I am coming to pick up my car. I spend 10 minutes waiting while they try to find my keys that the “misplaced”. I pick up the car drive done the block and there is something clearly wrong with my car. It smells like coolant and its running like crap. I drop my car off and pick up a loaner. They tell me that when they changed the spark plugs they must have cracked one. They never addressed the smell. 4/8 I finally have my car back. It still smells. I barely use it over the weekend but the smell never goes away. On Sunday the overheating warning comes on. 4/11 I make arrangements to bring my car in. I told them what was going on. On my way there the overheat light comes on. Its clear the car is not drivable. They arrange to have it towed. 8:45 I am told it will be 1-1.5 hours. My car didn’t get picked up until almost 1. They put me in a loaner and guess what? The car has a flat. I bring it back and they put me in another beat up car that drives like crap. Tell me the tank is full bring it back that way. Tank is only 3/4 full. 4/12 I get a call. Your not going to believe this. The smell of coolant is a complete coincidence to your car overheating. Nope. That had nothing to do with it. Clearly the ace mechanic that cracked the spark plug couldn’t possibly have damaged the pump. It’s the pump that went. The pump was working fine when you picked up the car so it clearly happened after then. What a joke. Clearly no one here cares. Sloppy work all around. They should be embarrassed! Ive bought 5 vehicles there in the past few years and they service all of them. This will be the last time. More

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The dealership was absolutely amazing and very clean. The staff were very pleasant to deal with. The staff were very pleasant to deal with. More

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I came in for warranty work. Part of the job was done poorly. I had to go through the inconvenience of four trips to the dealership to get the job done correctly when it should have taken only two. I ask poorly. I had to go through the inconvenience of four trips to the dealership to get the job done correctly when it should have taken only two. I asked to speak to the Service Manager three times. He was never available when I called and never returned my call. The dealership did make good and fixed the problem, however they showed little concern for the extra time and trouble it took to get them to do the job correctly. I would choose to look for a Ford dealership to take care of my service/repair needs that does a better job especially in the communication with the customer. Consequently, I wouldn't recommend Sayville Ford More

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I brought my vehicle in for warranty work, they replaced completely the wrong part. My noise is still there. And they damaged my steering wheel, which they claim they did not do. I wouldn’t go here if my ca completely the wrong part. My noise is still there. And they damaged my steering wheel, which they claim they did not do. I wouldn’t go here if my car was broken down and I had two broken legs. More

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