Had a very good experience.
I knew what I wanted and they got it. Was.o ly at dealership a couple hours. Fast and easy. Will always buy a hyundai.
I knew what I wanted and they got it. Was.o ly at dealership a couple hours. Fast and easy. Will always buy a hyundai.
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by wrey1021
Verified Customer
Verified Customer
Other Employees Tagged:
Ruben
Jan 17, 2025 -
Big Star Hyundai responded
Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.
Devonte was very patient with me and helped get me a
payment I could afford. Also Durran in finance was very nice.
payment I could afford. Also Durran in finance was very nice.
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by SHARONLONGSTREET
Verified Customer
Verified Customer
Jan 06, 2025 -
Big Star Hyundai responded
Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!
Devante was very helpful with helping me select a new
vehicle. I was very satisfied with make model, style and color of my new Hyundai! The staff was very welcoming and helpful from the front desk to fi
vehicle. I was very satisfied with make model, style and color of my new Hyundai! The staff was very welcoming and helpful from the front desk to finance. Thank you all so much!
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by charald19
Verified Customer
Verified Customer
Jan 02, 2025 -
Big Star Hyundai responded
Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.
Nice dealership and I walked out with a new car feeling
good about how I was treated.
good about how I was treated.
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by phitmiss
Verified Customer
Verified Customer
Dec 23, 2024 -
Big Star Hyundai responded
Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.
No lies or wasting your time I love this place.
At first I thought I would have to do the walk of shame out the front door lol but instead I drove away
A. STARKS
At first I thought I would have to do the walk of shame out the front door lol but instead I drove away
A. STARKS
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by goochllc
Verified Customer
Verified Customer
Dec 19, 2024 -
Big Star Hyundai responded
Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.
The dealership was excellent.
Very kind . Very good service. I will recommend them to my friends and family. I really appreciate the time and effort of the employees. Than you
Very kind . Very good service. I will recommend them to my friends and family. I really appreciate the time and effort of the employees. Than you
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by imeldaguerrero
Verified Customer
Verified Customer
Dec 09, 2024 -
Big Star Hyundai responded
Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.
Didn’t expect to leave with a new car, but I did!
Devante was very helpful and convincing. I do need to return for follow-up since it was a very busy day.
Devante was very helpful and convincing. I do need to return for follow-up since it was a very busy day.
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by phitmiss
Verified Customer
Verified Customer
Dec 06, 2024 -
Big Star Hyundai responded
Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!
Devante went above and beyond when selling me a new SUV.
I had a great experience at Big Star Hyundai because of Devante.
I had a great experience at Big Star Hyundai because of Devante.
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by New SUV Buyer
Other Employees Tagged:
Sean Opersteny
Nov 26, 2024 -
Big Star Hyundai responded
Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.
bought my third Hyundai.
I bought 2025 Tucson Hybrid Limited last Saturday because online offer of roughly $26000 DO incl my trade in,
When I arrived the price change to $34
I bought 2025 Tucson Hybrid Limited last Saturday because online offer of roughly $26000 DO incl my trade in,
When I arrived the price change to $34k, and after a while we settle on 31k with 0% 48 months finance.
I am retired so they tried to squeeze more, saying my interest rate is 6.99% because they give me 1k rebate, My blood pressure rising, almost walkout.
Overall is bad experience. The sales Devante is nice, but ....
Its ashamed that I like BStar in general with my Honda CRV and Pilot in Bstar Honda. I like the new SUV.
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by joetrisna
Verified Customer
Verified Customer
Nov 19, 2024 -
Big Star Hyundai responded
Thank you for your sharing your feedback. One of our priorities is providing a transparent and trustworthy experience for all our customers. I apologize that you feel your experience did not align with that. Please contact me directly. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com
Went to get new vehicle since the original one was not
operating properly. Thought they had everything ready and we only needed to sign papers. Ended up having to be there 3+ hours because they were not r
operating properly. Thought they had everything ready and we only needed to sign papers. Ended up having to be there 3+ hours because they were not ready for us and dealt with others before getting us in the signing office.
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by sablaturac
Verified Customer
Verified Customer
Other Employees Tagged:
Sam Caldwell
, Forgot the other name
Oct 29, 2024 -
Big Star Hyundai responded
Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.