Devante Jones
Devante Jones at Big Star Hyundai

Devante Jones

Sales Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.8
21 Reviews
4.8

21 Reviews

Write a Review

21 Reviews of Devante Jones

November 15, 2024

Dealership Rating
Employee Rating

bought my third Hyundai. I bought 2025 Tucson Hybrid Limited last Saturday because online offer of roughly $26000 DO incl my trade in, When I arrived the price change to $34 More

by joetrisna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2024

Big Star Hyundai responded

Thank you for your sharing your feedback. One of our priorities is providing a transparent and trustworthy experience for all our customers. I apologize that you feel your experience did not align with that. Please contact me directly. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

October 28, 2024

Dealership Rating
Employee Rating

Went to get new vehicle since the original one was not operating properly. Thought they had everything ready and we only needed to sign papers. Ended up having to be there 3+ hours because they were not r More

by sablaturac
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Caldwell , Forgot the other name

Oct 29, 2024

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

October 21, 2024

Dealership Rating
Employee Rating

Big Star Hyundai always provides great customer service. I leave my vehicle in good hands knowing that it will be taken care of both proficiently and within a timely manner. Big Star Hyundai never disappoin More

by STACYSOPHIALACOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 09, 2024

Dealership Rating
Employee Rating

Great experience buying a vehicle. Showed up to look at a vehicle we called about. It was ready to test drive. Made a deal and were out the door in less than an hour. More

by mccartneyns81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson

Oct 10, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 30, 2024

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Employee Rating

It was a good experience, took a long time at first but once we got the papers it went quick. More

by sablaturac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Caldwell

Sep 30, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 28, 2024

Dealership Rating
Employee Rating

The Dealership was not as friendly as I expected them to be. Front desk didnt greet their customers at all as i observed. Our salesman Devante was very helpful and friendly. He tried to make our stay as More

by jackieford_44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Perez

Aug 28, 2024

Big Star Hyundai responded

Thank you for your review and for being a Big Star Customer. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

August 17, 2024

Dealership Rating
Employee Rating

While the sales experience was okay, getting a vehicle inspection took multiple phone calls and picking up the vehicle even when we gave them most of the da to get it ready for us, took almost two hours. More

by rjab
Recommend Dealer
No

Other Employees Tagged: Arnaldo Perez

Aug 19, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

August 01, 2024

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Employee Rating

My experience was very smooth. I got frustrated and everyone made it a easy process! More

by azaria.brown06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Sandoval

Aug 02, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

June 09, 2024

Dealership Rating
Employee Rating

I was in and out. It was a quick process. I knew what I wanted and they got it done quickly. Very professional staff. This was my first Hyundai and I loved the experie More

by DUSTIN.BAUER17
Recommend Dealer
Yes

Other Employees Tagged: Lisandro Sosa, Arnaldo Perez , zzRandol zzManjarrez

Jun 10, 2024

Big Star Hyundai responded

Thank you for you business and kind words. We are humbled.

May 29, 2024

Dealership Rating
Employee Rating

Great service and very helpful people I love the environment.. Outstanding customer service.. great cars too choose from More

by delraysanders38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Karamitsos , zzHector zzBriseno

May 30, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

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