Derrick Phillips

Service is fine. Don’t like receiving multiple calls, texts, and emails to complete this survey. I’m only doing it because it’s interrupting my work day Don’t like receiving multiple calls, texts, and emails to complete this survey. I’m only doing it because it’s interrupting my work day More

by STURM.JEFF Verified Customer Verified Customer

Report | Print

Dealer contacted me for recall service. I asked for rear end oil change too. This was agree to via email and again at service counter. Also asked for maintenance reminders in car to be clea I asked for rear end oil change too. This was agree to via email and again at service counter. Also asked for maintenance reminders in car to be cleared. This was also agreed to. Picked up car at 4:15 and oil change was not done. Derrick said it was his fault, then tried ti deflect by informing that oil change was not due till 80K. I asked for it to be done on my schedule not anyone else's. More

by dstill8 Verified Customer Verified Customer

Report | Print

The team did a great job with our Venue! Thanks for all the help for us! Thanks for all the help for us! More

by ray_zeigler Verified Customer Verified Customer

Report | Print

I made an appointment, told them what was wrong with the vehicle and it took them 2 hours just to tell me there indeed was an oil leak. I already knew that, that's what I made the appointment for. I receive vehicle and it took them 2 hours just to tell me there indeed was an oil leak. I already knew that, that's what I made the appointment for. I received no update the entire time I was there. I was also lied to about my warranty when I purchased the vehicle More

by kblomgren16 Verified Customer Verified Customer

Report | Print

Always friendly and willing work with you! The staff has been great for years and years! The staff has been great for years and years! More

by brooks_family4 Verified Customer Verified Customer

Report | Print

Job well done! Also, service manager Derrick and his team were able to fix a GPS problem. Also, service manager Derrick and his team were able to fix a GPS problem. More

by Keith Verified Customer Verified Customer

Report | Print

I love my dealership. My appointment was at 10:30. I was out of there by 11 o’clock, always so professional and effective. My appointment was at 10:30. I was out of there by 11 o’clock, always so professional and effective. More

by SONAYVBORUM Verified Customer Verified Customer

Report | Print

As always I received excellent customer service The overall experience was great and I will not hesitate to return to this dealership in the future. overall experience was great and I will not hesitate to return to this dealership in the future. More

by leslieb0812 Verified Customer Verified Customer

Report | Print

He's just awesome to deal with. He definitely made the process of getting my car fixed as painless as possible. He definitely made the process of getting my car fixed as painless as possible. More

by dstavely84 Verified Customer Verified Customer

Report | Print

Southern Hyundai has been a pleasure since I purchases my car 2 years (almost!) ago! From buying a car with a trade in, and service appointments after, its never a hastle and the customer service is exceptio car 2 years (almost!) ago! From buying a car with a trade in, and service appointments after, its never a hastle and the customer service is exceptional. More

by katiewmiami Verified Customer Verified Customer

Report | Print