Derek Quinones | Page 10

My experience in the past and now present has been awesome at Brandon Honda Great Service from customer service to getting my vehicle taken care of awesome at Brandon Honda Great Service from customer service to getting my vehicle taken care of More

by JULIET.MURDOCK Verified Customer Verified Customer

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Outstanding truly professional team members who aim high to satisfy your automotive needs. They will bend over backwards to make sure you are satisfied with your New Brandon Honda. Excellent Job! This is to satisfy your automotive needs. They will bend over backwards to make sure you are satisfied with your New Brandon Honda. Excellent Job! This is an outstanding FIVE STAR TEAM! More

by cgreer58 Verified Customer Verified Customer

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Eddie was truly amazing. From the moment we walked on the lot we were greeted with a smile and warm welcome. He worked hard basically all day to find us the right car and in From the moment we walked on the lot we were greeted with a smile and warm welcome. He worked hard basically all day to find us the right car and in the end the right price as well. Thank you Eddie! It was a pleasure. More

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Excellent experience with the entire process of purchasing a new vehicle. I am returning to a Honda product knowing that my previous Honda was a solid built product that endured many miles without purchasing a new vehicle. I am returning to a Honda product knowing that my previous Honda was a solid built product that endured many miles without any issues. More

by rafaelasantos1 Verified Customer Verified Customer

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Excellent customer service, the specialist who helped me was awesome and very knowledgeable. He was very friendly and respectful!! was awesome and very knowledgeable. He was very friendly and respectful!! More

by Claudia.Salinas854 Verified Customer Verified Customer

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It’s a business… so once they have your business it’s over with. Been trying to get in contact with Derek Quinones since two days after my purchase. Even got a call from a “Jessica” to see if I had any q over with. Been trying to get in contact with Derek Quinones since two days after my purchase. Even got a call from a “Jessica” to see if I had any questions about the features of my car. Told her I googled any doubts I had, but that I’ve tried to communicate with Derek and She said she was there for instances like these also to ensure I can get in contact with someone when needed because they are”busy”… I can assure what his response will be to the help I need right now, because again, you already have my purchase and as most dealers “customer service” ends once you purchase, but the courtesy of a simple email should be the minimal. However I also still have no update on the amount finalized to pay off my trade in which Derek unsaid he’d follow up with the Monday after I got the car. Zayn, needs coaching/guidance on how to communicate and handle customer that are not your typical easy going. I was making a big purchase you don’t make every weekend. Of course I did my research and had questions and was going to ask around. His attitude showed when I had a question and seemed childish when he got responses that were not what he wanted to hear. He tries to come off as “cool” because he thinks he’s saying what I want to hear such as “I don’t give a xxxx if the amount of your purchase… I just need 10sales a month”, “I just want you to get a good deal, it’s the BIG people who are going to fight you for the price, they get paid off the amount…” I got the Honda financing so it can benefit me in the future, I doubt I’d ever be coming back. Zayn knew my fiance was also soon going to be purchasing a vehicle, but we don’t be back to this Honda that’s for sure. I just had a life changing event, where I can’t get a simple response even to just entertain the idea. Lesson learned. The HRV is great, but that has nothing to do with Brandon Honda. The experience, I will remember forever and I should’ve listened to an old employee who warned me about you guys… More

by Amaryllis Verified Customer Verified Customer

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Amazing help me get the best price on my monthly payments can’t be more grateful can’t be more grateful More

by virginialevy1987 Verified Customer Verified Customer

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We purchased a vehicle on Saturday and was not given a copy of all of the documents that we signed. We contacted the dealer on Sunday and on Monday and on Tuesday requesting the documents. It's Wednesd copy of all of the documents that we signed. We contacted the dealer on Sunday and on Monday and on Tuesday requesting the documents. It's Wednesday and we still haven't received the documents. More

by jim4134 Verified Customer Verified Customer

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Had an amazing experience at Brandon Honda. Tiffany Amos was my sales person and I couldn't have asked for anyone better. She listened to my needs and wants... Anticipated some of my needs and Tiffany Amos was my sales person and I couldn't have asked for anyone better. She listened to my needs and wants... Anticipated some of my needs and was kind and patient not pushy. She communicated with me in the coming days leading up to my appointment by answering my questions, sending me videos of the car and checking inventory for me. Tiffany is truly a asset to the Brandon Honda team. Also a huge thank you to Derek Quinones for getting me approved when it almost seemed impossible. Very happy and will be sending everyone I know to Brandon Honda to see Tiffany and Derek. More

by ahernandez526 Verified Customer Verified Customer

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Love love love my new car, rubs great and I know I am safe when driving over the skyway safe when driving over the skyway More

by carrollrayt12 Verified Customer Verified Customer

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