Denise Pendergrass-Esparza | Page 7
Service Manager
Gunn Honda
14610 W Interstate 10
San Antonio, TX 78249
114 Reviews
Write a ReviewDealership Experience
14 yrs
Industry Experience
17 yrs, 4 mos
114 Reviews of Denise Pendergrass-Esparza
April 05, 2019
Great service as always. I caught them on a slow day and was in and out in under two hours. That includes oil change, tire rotation and alignment as well as the ove as always. I caught them on a slow day and was in and out in under two hours. That includes oil change, tire rotation and alignment as well as the overall check up. More
March 27, 2019
Praise to Gunn Honda Service Best service experience of my life. Everyone was friendly and helpful. Can’t wait until my next service. I’m sure it will be fast and friendly again Best service experience of my life. Everyone was friendly and helpful. Can’t wait until my next service. I’m sure it will be fast and friendly again More
Other Employees Tagged: Randy Randolph
March 25, 2019
Great staff that is willing to help. Show up early though! Friendly staff and plenty of food/drink options. Now my go-to place for Honda service. Had regular maintenance accomplished with no issues. If you d Friendly staff and plenty of food/drink options. Now my go-to place for Honda service. Had regular maintenance accomplished with no issues. If you don’t have an appointment, show up before they open, they’re very busy More
Other Employees Tagged: Rosa Rodriguez, Parish Malone, Manny Morin, Donny Penn, Joe Toepfer, Monica Valague
March 20, 2019
Inspection and donuts I'm from Seattle and that should state pretty much everything. Even though I was only there for a state inspection, Gunn Honda was awesome and profess I'm from Seattle and that should state pretty much everything. Even though I was only there for a state inspection, Gunn Honda was awesome and professional with a hint of epic. Thanks for everything guys, I will be seeing you guys soon. More
Other Employees Tagged: Rosa Rodriguez, Parish Malone, Manny Morin, Donny Penn, Joe Toepfer, Monica Valague
February 01, 2019
Bill‘s Civic maintenance The 2006 Civic hybrid had to have the struts replaced after 235,000 miles and the rear engine mount replaced. Gunn Honda did the necessary repairs a The 2006 Civic hybrid had to have the struts replaced after 235,000 miles and the rear engine mount replaced. Gunn Honda did the necessary repairs and now the car is running great. It’s still getting very good mileage in the 47 mpg range. The car feels like it could go another 100,000 miles without problems. This car drives me to work and back 50 miles per day. Thanks Gunn Honda! More
January 26, 2019
Oil service and then fixed warranty issue Denise was courteous, professional, and very responsive to any questions I had. I was very pleased with the service I received. I’lll continue to go Denise was courteous, professional, and very responsive to any questions I had. I was very pleased with the service I received. I’lll continue to go to Gunn Honda for any maintenance or service needs for my vehicle. More
December 23, 2018
5 Stars, what I expect from Gunn Honda after 20 years! Express Service was just that , quickly and professionally completed. The cost of the service was good value. The old coffee machine was far superior Express Service was just that , quickly and professionally completed. The cost of the service was good value. The old coffee machine was far superior to the new one. More
December 11, 2018
Checkup I was promised it would all be done in an hour and it only took 45 minutes! That made me happy! Denise was very professional and nice! I was promised it would all be done in an hour and it only took 45 minutes! That made me happy! Denise was very professional and nice! More
December 04, 2018
after my service. After getting my car serviced on Friday on Monday a few service lights came on and not knowing what’s going on I called the dealership service departm After getting my car serviced on Friday on Monday a few service lights came on and not knowing what’s going on I called the dealership service department and told them my concerns. Did not offer for me to come in today (monday) but looked for appointments the next day. I feared for my safety and it was clear no one cared that I was driving a car where no one knew what was going on. So disappointed. I just moved out here and so far I don’t plan on coming back to this dealership if this is how you treat your Honda customers. More
November 16, 2018
Always professional and attention is paid to our concerns Because the service is alway good and friendly unlike the dealership we purchased from this time sorry we didn't use gunn but still bought honda Because the service is alway good and friendly unlike the dealership we purchased from this time sorry we didn't use gunn but still bought honda More
Other Employees Tagged: Rosa Rodriguez

