Denise Pendergrass-Esparza
Denise Pendergrass-Esparza at Gunn Honda

Denise Pendergrass-Esparza

Service Manager

Gunn Honda

14610 W Interstate 10
San Antonio, TX 78249

4.7
105 Reviews
4.7

105 Reviews

Write a Review

Dealership Experience

12 yrs, 6 mos

Industry Experience

15 yrs, 10 mos

105 Reviews of Denise Pendergrass-Esparza

October 01, 2024

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Employee Rating

It was respectful and quick service. They were very professional and didn’t try to push for unnecessary repairs that would have pushed my budget. More

by Drew
Service Price Transparency
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Recommend Dealer
Yes
Oct 01, 2024

Gunn Honda responded

Thank you for sharing your experience! We're glad to hear that you received respectful and quick service. It's important to us that our customers feel confident in our professionalism, and we're happy we could provide honest service without pressuring unnecessary repairs. We appreciate your trust!

August 13, 2024

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Customer service is wonderful . . the dealership is vey clean .. love that they have refreshments for the people waiting More

by nuelifabian0925
Service Price Transparency
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Recommend Dealer
Yes
Aug 14, 2024

Gunn Honda responded

Thank you for your kind words! We're glad you enjoyed our customer service and clean dealership. We're happy the refreshments made your wait more comfortable!

July 28, 2024

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Joe and his team always do a superior job! I always look forward to working with them1 More

by tomgaj
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Recommend Dealer
Yes
Jul 29, 2024

Gunn Honda responded

Thank you for sharing your recent experience with us. Happy to hear you had a great experience with us. Thank you for choosing Gunn Honda!

July 07, 2024

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Oil changed within an hr no appt awesome work thank you! Will make appointment next time. More

by Retsalinas1
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Recommend Dealer
Yes

Other Employees Tagged: Andre

Jul 15, 2024

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

April 05, 2024

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awesome work as always when i go here always thank as alway and great rep More

by playitoffadolf
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Recommend Dealer
Yes
Apr 08, 2024

Gunn Honda responded

Thank you for the 5-star review! We truly appreciate your support. Thank you for choosing Gunn Honda!

March 22, 2024

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Great friendly quick service without any extra hassle. Couldn’t recommend them enough. Definitely earned my service More

by rodG
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rosa Rodriguez, Bryan Hart, Damon Honore , Kevin Monreal

Mar 25, 2024

Gunn Honda responded

Thank you for the 5-star review! Happy to hear you were more than satisfied with your visit!

February 14, 2024

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Employee Rating

Came in to get a part for my tires and ironically my right front wheel went flat. Didn’t have to make any appointments. Gave me a quick diagnostic. Very quick and efficient! Had a pleasant experience wi More

by saber
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Gunn Honda responded

Thank you for the 5-star rating! We're thrilled to hear that you had a great experience! We look forward to welcoming you back again soon.

January 27, 2024

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Employee Rating

Excellent service and job delivered on time. Waiting room is confortable. I will continue taking my minivan here. More

by cynthiagfisher
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Recommend Dealer
Yes
Feb 01, 2024

Gunn Honda responded

Thank you for choosing Gunn Honda!

January 22, 2024

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Employee Rating

I am very grateful to Alexis for his kindness and his efficiency in servicing my Honda H-RV. I always feel confident that I am receiving the very best care -special service to my Honda- and personal a More

by Amabilis1014@att.net
Service Price Transparency
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Recommend Dealer
Yes
Jan 25, 2024

Gunn Honda responded

Great to hear – Thank you for choosing Gunn!

January 03, 2024

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Employee Rating

I went in for a low tire light left with a new battery told all my tires were good. This morning took my car to Fernandez Honda to be told I had a nail in my tire. I drove home yesterday from Gunn in horr More

by Amagandara90
Service Price Transparency
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Recommend Dealer
No
Jan 16, 2024

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. However, it seems like you had some concerns. If you would like to discuss in what ways we can improve, please reach out to us directly. We'd love the opportunity to understand how we can better serve you moving forward. Thank you!

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