Delfin Green

Great service from start to finish. My service advisor, Delfin green was fantastic. He went above and beyond to keep me updated and made sure I had a positive experience. They even wash My service advisor, Delfin green was fantastic. He went above and beyond to keep me updated and made sure I had a positive experience. They even washed and vacuumed my car for me as a courtesy. The service department really goes out of its way to make the service experience seamless!" att Merlin santana More

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While I did not rate Steve at the time of my initial purchase November 2023, I want to emphasize that both he and Pedro were exceptional to work with at BMW Silver Spring. They were honest, professiona purchase November 2023, I want to emphasize that both he and Pedro were exceptional to work with at BMW Silver Spring. They were honest, professional, and consistently provided excellent customer service. I truly appreciated their support and would gladly work with them again in the future. More

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The customer service is marvelous, and they will welcome you to the BMW family. Thank you Christian for your love and kindness. you to the BMW family. Thank you Christian for your love and kindness. More

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I give BMW of Silver Spring and David Davila in Sales my highest personal recommendations. I devoted a significant amount of time researching autos to purchase and dealers to use. Both of the above were am highest personal recommendations. I devoted a significant amount of time researching autos to purchase and dealers to use. Both of the above were among the best I found. I was uncertain about purchasing a BMW but after a test drive and multiple conversational interactions with David, I knew I wanted the car I purchased. I was treated with respect, given all the time I required, never pressured and always a positive learning experience. My deal was a win-win for both BMW Silver Spring and myself. It was comfortably easy to engage and conclude even with having a special order vehicle. There are not enough positives to say about Mr. David Davila. He is a consummate professional in every possible way including post delivery. David is deeply committed to the follow-up and follow-thru post sales experience of his clients. Since my car was delivered, he has given over a half day of personal time in educating and explaining the details and nuances of my vehicle. A BMW is a high end quality auto purchase. BMW of Silver Spring and David Davila exemplify what outstanding auto sales professionalism is and they exceed their own standards. By the way, this applies to everyone there from the ladies who greet you to “Mr. C” in parts who assists in personalization of orders on specialized tires all the way thru to the G.M. who does legwork when others are occupied with clients. Consumer Reports named BMW the top overall brand for safety and overall auto driving experience. The people at BMW Silver Spring create that into reality. More

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Exceeded my expectations in doing business with BMW silver spring. Their professional and knowledgeable staffs make your experience above the rest! silver spring. Their professional and knowledgeable staffs make your experience above the rest! More

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Amit Thinke (BMW Genius) is one of the reasons we bought this car and will buy our next car at BMW of Silver Spring. He spent sufficient time with us to answer our questions and explained things we did not this car and will buy our next car at BMW of Silver Spring. He spent sufficient time with us to answer our questions and explained things we did not know to ask about. We have owned the car for a few months and it was well worth the time to return to the dealership to learn more about the software and options. More

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I love this dealership. The service department, the sales, the management. I really enjoy all of my experiences with the staff at BMW Silver Spring . The service department, the sales, the management. I really enjoy all of my experiences with the staff at BMW Silver Spring . More

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Always happy with my experience at this dealership. Service Dept is helpful; technicians/mechanics clearly explain everything; pricing is fair; and Delfin is the best! Service Dept is helpful; technicians/mechanics clearly explain everything; pricing is fair; and Delfin is the best! More

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My second car buying experience with Desirea and BMW Silver Spring. I appreciate the no hassle way they do business. It's always a pleasant experience with Desirea Silver Spring. I appreciate the no hassle way they do business. It's always a pleasant experience with Desirea More

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Ms. Jackson made my visit seamless and hassle-free. She made every effort to ensure my car-buying experience was left with a lasting impression - she achieved unwavering success! made every effort to ensure my car-buying experience was left with a lasting impression - she achieved unwavering success! More

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