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Ann Baker
Ann Baker at BMW of Silver Spring

Ann Baker

Service Advisor

BMW of Silver Spring

3211 Automobile Boulevard
Silver Spring, MD 20904

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4 Reviews
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4 Reviews

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4 Reviews of Ann Baker

June 30, 2026

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Employee Rating

Smooth and seamless experience. Low pressure and up front negotiation. Amit was a great salesman who understood exactly what I was after and got me a great deal. More

by Jwcrislip
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Naeim Imaniyan, Amit Thanki

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Jul 02, 2026

BMW of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

September 06, 2025

Dealership Rating
Employee Rating

The customer service is marvelous, and they will welcome you to the BMW family. Thank you Christian for your love and kindness. More

by eaddaiboadu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Diss, Brandi Ford-Rodgers, Delfin Green, Alex Duarte, Joy Chilcoat , Kerry Jones, Christian Perry

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Sep 07, 2025

BMW of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 29, 2025

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Employee Rating

Ann Baker took care of my car what was left behind by a previous service advisor. More

by Brian Lee
Recommend Dealer
Yes

Other Employees Tagged: Joe Diss , Kerry Jones

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May 31, 2025

BMW of Silver Spring responded

Hi Brian, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

April 08, 2025

Dealership Rating
Employee Rating

Ann Baker is my new Service Advisor. It was a pleasure working with Ann today. She was pleasant, patient, thorough, and made me feel welcome and comfortable. She was extremely helpful More

by Dulles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2025

BMW of Silver Spring responded

Dulles, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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