Delfin Green

⭐⭐⭐⭐⭐ I had an excellent experience working with Adrian Palmer. He was professional, knowledgeable, patient, and attentive throughout the entire process. He took the time to answer all my questions, Adrian Palmer. He was professional, knowledgeable, patient, and attentive throughout the entire process. He took the time to answer all my questions, explain my options, and make sure I felt comfortable and confident with my decision. He made the car-buying experience smooth, stress-free, and enjoyable without making me feel pressured. His customer service was outstanding, and I truly appreciated his honesty, communication, and willingness to go the extra mile to ensure I was satisfied. I highly recommend working with him if you’re looking at purchasing a BMW at BMW of Silver Spring with someone who genuinely cares about his customers and their experience. Thank you for making this such a great experience! More

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Excellent Dealership & sales/service teams. Have purchased my last 5 BMW’s here. 5 stars! Shout out to AMIT in Sales & customer support- professional / very helpful, patient especially helping Have purchased my last 5 BMW’s here. 5 stars! Shout out to AMIT in Sales & customer support- professional / very helpful, patient especially helping me with the new fancy SUPER high tech computer dashboard! Excellent support. Much appreciated! More

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Exceptional, exceptional, exceptional, describe my experience with Desirea . She knew their role and performed it well, contributing to a smooth collaboration and successful project outcomes. experience with Desirea . She knew their role and performed it well, contributing to a smooth collaboration and successful project outcomes. More

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Very pleased with this dealership salesman Ron Askew. He had sold me my last two BMW’s. He is the best. He had sold me my last two BMW’s. He is the best. More

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Delphin Green is an exceptional service advisor. Knowledgeable, courteous, professional, efficient and very understanding and empathetic towards the needs of the customer. Knowledgeable, courteous, professional, efficient and very understanding and empathetic towards the needs of the customer. More

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Our sales and service processes were very easy. I mean that as a high compliment. We brought our "original" car in for service, and our Client Advisor Delfin Green took great care of us. When we I mean that as a high compliment. We brought our "original" car in for service, and our Client Advisor Delfin Green took great care of us. When we mentioned that we might be interested in looking at a newer model of our car, Delfin introduced us to Desirea and the sales team. Desirea also took great care of us. She brought a model in that we wanted to see, and, when we decided to consider another vehicle she made sure that we could test drive that vehicle immediately. We purchased that second vehicle. The entire process with Delfin, Desirea, and Naeim (on the finance side) was smooth and painless. All of them are fantastic! More

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We had fantastic service at BMW of Silver Spring. It started with service on my original vehicle. Delfin Green and the Service team took care of the item I came in to fix, and they identified a war It started with service on my original vehicle. Delfin Green and the Service team took care of the item I came in to fix, and they identified a warranty item to repair. I also was ready to trade my vehicle in for a newer model. Desirea Jackson provided great service, first tracking down the loaner model we initially identified and then assisting with a different vehicle that we ultimately purchased. Naeim was fantastic, as well. Very efficient process all around. More

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Great service from start to finish. My service advisor, Delfin green was fantastic. He went above and beyond to keep me updated and made sure I had a positive experience. They even wash My service advisor, Delfin green was fantastic. He went above and beyond to keep me updated and made sure I had a positive experience. They even washed and vacuumed my car for me as a courtesy. The service department really goes out of its way to make the service experience seamless!" att Merlin santana More

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While I did not rate Steve at the time of my initial purchase November 2023, I want to emphasize that both he and Pedro were exceptional to work with at BMW Silver Spring. They were honest, professiona purchase November 2023, I want to emphasize that both he and Pedro were exceptional to work with at BMW Silver Spring. They were honest, professional, and consistently provided excellent customer service. I truly appreciated their support and would gladly work with them again in the future. More

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The customer service is marvelous, and they will welcome you to the BMW family. Thank you Christian for your love and kindness. you to the BMW family. Thank you Christian for your love and kindness. More

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