Debra Lam

I purchased my BMW 325i from Flemington BMW over 17 years ago, and have had the vehicle serviced exclusively here. The service team led by Mike Ricciardi is great! This time, Tim was the Service Tec years ago, and have had the vehicle serviced exclusively here. The service team led by Mike Ricciardi is great! This time, Tim was the Service Technician - thanks very much !! Laura Varga was the Service Advisor. As usual, she hit it out of the park!! She takes the time to listen, asks questions, and is one of the best. Thanks for a great experience!! More

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Bought my car from Flemington BMW in July 2021 and have only used them for all maintenance and repairs since then - always a good experience. only used them for all maintenance and repairs since then - always a good experience. More

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Anatoliy Yanovskiy provided a great service experience throughout the leasing process and buyout of my 2022 BMW M340i. He made the process of leasing and buying my vehicle hassle-free and also followed up throughout the leasing process and buyout of my 2022 BMW M340i. He made the process of leasing and buying my vehicle hassle-free and also followed up on several occasions. I highly recommend Anatoliy and the Flemington BMW team. More

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Sorry about that, only left a rating. .. so here we go ,service was excellent.. I purchased my vehicle from your dealership which was pre-owned with 27500 mi... 5 years later I have 60,000 .. so here we go ,service was excellent.. I purchased my vehicle from your dealership which was pre-owned with 27500 mi... 5 years later I have 60,000 very pleased with BMW..I purchased a extended warranty and have used it twice in 5 years... Second time was my latest issue.... I have absolutely no problems with your dealership or your service staff and the technicians, all are top notch. I dropped my vehicle off Monday and got it back from your valet on Friday ( I did not have a loaner). I found out that your previous, extended warranty co... Did not want to honor my contract.. It took a little time, but Debra came through, and almost everything was paid for by the warranty co. She is a credit to your dealership... It is unfortunate that your previous warranty company is giving push back on a service contract....but your service advisor took care of that.. my 2017 x3 is in excellent condition ... But when it comes time for another BMW... I will be paying you a visit...Thank You ... TOM PENNACCHIO Debra and Bill... were excellent.... More

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This is an amazingly great dealership. in 50+ years of buying/leasing cars no other dealer even came close. No funny business, no high pressure just genuinely personable and friendly folks in 50+ years of buying/leasing cars no other dealer even came close. No funny business, no high pressure just genuinely personable and friendly folks in every department. Works for me! More

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Trini has been an extremely positive feature of the dealership for the many years and cars I have purchased at Flemington BMW. First, as the "outside" service greeter and, more recently, as a "BME gen dealership for the many years and cars I have purchased at Flemington BMW. First, as the "outside" service greeter and, more recently, as a "BME genius". I am always greeted by name and always with a great attitude. A great Flemington ambassador. More

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I have lived in town for 20 years, have been using this dealership all along. They have been great. Prompt and answered all my questions and concerns. I asked for some photos as I wanted to see what's g dealership all along. They have been great. Prompt and answered all my questions and concerns. I asked for some photos as I wanted to see what's going on and Debra sent them my way! Big thanks! I needed a ride, I got a ride. They offered a loaner but really didn't need it so I passed on it. Staff are always kind, place is clean, my car is always clean and read for me. Big thanks! and shout out to John in service(or sales not sure) for helping when I just popped in one day to see how my job was going,. Thanks John! More

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I came to Flemington during the pandemic and got a fair deal, but afterwards I learned that the service is above and beyond once you have one of their cars. Anatoliy gives you a realistic number on the car deal, but afterwards I learned that the service is above and beyond once you have one of their cars. Anatoliy gives you a realistic number on the car you’d like; no ramping up models, options, rates, etc. during the process, just what you actually want and a fair price. More

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Tom took good care of me when I picked up my new vehicle. I was in a time crunch and he proactively ensured I could complete the necessary steps, go over the vehicle and get on my way as soon as possible. Ve I was in a time crunch and he proactively ensured I could complete the necessary steps, go over the vehicle and get on my way as soon as possible. Very friendly and knowledgeable. I’ve been with Flemington BMW for years but this is my first time working with Tom. Highly recommended. More

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I recently worked with the Flemington BMW service department, and I felt compelled to share my experience. The level of service provided by Service Advisor Debra Lam and BMW Genius Trini Stelz, was n department, and I felt compelled to share my experience. The level of service provided by Service Advisor Debra Lam and BMW Genius Trini Stelz, was nothing short of exceptional. From the outset, they demonstrated a commitment to not just addressing my concern but ensuring that the solution was complete and successful. Even when it meant taking extra steps and additional time to rectify the issue with my vehicle, their dedication to getting it right was evident. When I purchased my automobile, the salesperson assured me that they have a white-glove servicing center. I initially assumed it was a sales pitch, but it is now evident that the Flemington BMW service department operates with a high standard of excellence, and this makes all the difference. More

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