Debra Lam
Debra Lam at Flemington BMW

Debra Lam

Service Advisor

Flemington BMW

216 US Hwy 202/31
Flemington, NJ 08822

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4.9
163 Reviews
4.9

163 Reviews

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163 Reviews of Debra Lam

June 04, 2025

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The entire service team was very helpful and courteous in their response to my request. They even offered a valet ride for me to my other appointments near the dealership. More

by Ben
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Recommend Dealer
Yes
Jun 05, 2025

Flemington BMW responded

Ben, we're delighted to hear that our service team at Flemington BMW was able to assist you so well and provide a valet ride for your convenience. Thanks for sharing your experience!

June 01, 2025

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Debra was very helpful and proactively managed to get me loaner car as the car would not be reading while waiting More

by piyusheth
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Recommend Dealer
Yes
Jun 02, 2025

Flemington BMW responded

We're delighted to hear that Debra was able to assist you with a loaner car at Flemington BMW. Thanks for sharing your experience!

May 30, 2025

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Professional and thorough. Fair minded with great people in their service department. Thank you for a great job. More

by Imj745
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Recommend Dealer
Yes
Jun 02, 2025

Flemington BMW responded

Thank you for recognizing the professionalism and thoroughness of our service department at Flemington BMW. We're delighted to hear that you had a positive experience with us!

May 08, 2025

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Great service extremely fast and efficient. The dealer provided an awesome video inspection so I can see the tires brakes through a text link More

by Matt
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Recommend Dealer
Yes
May 08, 2025

Flemington BMW responded

Matt, it's great to hear you enjoyed the fast and efficient service at Flemington BMW and that the video inspection added value to your experience. Thanks for sharing!

May 07, 2025

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Your dealership and the staff understands the requirements of working professional and customer experience is such a delight. I can’t praise the convenience and service that you provide enough. i More

by hitesh
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Recommend Dealer
Yes

Other Employees Tagged: Trini Stelz, Laura Varga

May 07, 2025

Flemington BMW responded

Hitesh, thank you for recommending Flemington BMW! We're delighted to hear that our team provided a convenient and delightful experience. We appreciate your support and look forward to serving you again in the future!

May 06, 2025

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Debra is very helpful, as is all your staff. My car is well taken care of.and runs great. Many thanks to all. More

by marksable
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Recommend Dealer
Yes
May 06, 2025

Flemington BMW responded

Thank you for the kind words! We're delighted to hear that Debra and our team at Flemington BMW provided excellent service. We appreciate your trust in us, and we're glad your car is running smoothly!

April 22, 2025

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Friendly and efficient. Waiting area is comfortable and clean. Could improve on the car wash and interior vacuuming, otherwise pretty good experience. More

by Rosa
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Recommend Dealer
Yes
Apr 22, 2025

Flemington BMW responded

Rosa, thank you for your feedback! We're glad to hear that you found our team at Flemington BMW friendly and efficient. We appreciate the suggestion on car wash improvements and will work on enhancing this aspect of our service.

April 19, 2025

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Very convenient concierge service. Debra Lam is an excellent service advisor. Straightforward and always looking to serve the customer better. Service experience was excellent across t More

by R.Lee
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Recommend Dealer
Yes
Apr 21, 2025

Flemington BMW responded

We're delighted to hear that Debra and our concierge service made your experience at Flemington BMW a great one. Thank you for the wonderful feedback!

April 08, 2025

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Great service and feedback on what was done with the car. I’ll be back to Flemington BMW! More

by fhelbig858
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Recommend Dealer
Yes

Other Employees Tagged: Laura Varga

Apr 08, 2025

Flemington BMW responded

Thank you for stopping by to leave Flemington BMW a wonderful review!

April 04, 2025

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Flemington BMW team has been extremely nice and helpful to make the repair process as smooth and quick as possible; thank you! More

by C. Segalini
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Terrill

Apr 07, 2025

Flemington BMW responded

We're delighted to hear that our team at Flemington BMW made your repair process smooth and efficient! Thank you for the kind words and support!

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