Debbie Lotufo
Debbie Lotufo at Flemington BMW
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Debbie Lotufo

Service Coordinator

Flemington BMW

216 US Hwy 202/31
Flemington, NJ 08822

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4.6
9 Reviews
4.6

9 Reviews

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9 Reviews of Debbie Lotufo

March 27, 2025

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Employee Rating

Debra and the service crew were very helpful and knowledgeable. Debra took me through the whole process of the repair. I also forgot my easy pass and it was found and returned to me. More

by Knegri
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Recommend Dealer
Yes

Other Employees Tagged: Debra Lam

Mar 28, 2025

Flemington BMW responded

We're delighted to hear that Debra and the service team at Flemington BMW provided such helpful and knowledgeable assistance. It's great to know they guided you through the repair process smoothly, and we're glad your easy pass was returned safely!

March 04, 2025

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Girum was easy to work with and knowledgeable. The process was smooth and quick. Highly recommend More

by NAVIN
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Recommend Dealer
Yes

Other Employees Tagged: Catherine Ferry, Girum Dooley

Mar 04, 2025

Flemington BMW responded

Navin, thank you for taking the time to review Flemington BMW!

March 01, 2025

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I brought my car in for a new battery and tires and alignment. When I picked my car up there were 2 alarms going, one for the front right light and one for the left. Why would they return my car like More

by lisa.phillips23
Service Price Transparency
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Recommend Dealer
No
Mar 05, 2025

Flemington BMW responded

I'm sorry to hear about the issues with your car after service, Lisa. It sounds like we missed an important step in ensuring everything was functioning properly before returning it to you, and I apologize for any inconvenience this caused. We would appreciate the opportunity to address these alarms and make things right for you. Please feel free to reach out at your convenience so we can assist further. Thank you, Diane Barry - Service Manager - (908) 788-2691 ext. 4012

February 28, 2025

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The Car Service area could use some improvement on their scheduling, intake process and general empathy on their customer interaction. The maintenance on the car was perfect. More

by Hprbpk6
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Recommend Dealer
Yes
Mar 05, 2025

Flemington BMW responded

Thank you for your feedback. We're glad to hear the maintenance was perfect, but we apologize if our scheduling and intake process fell short of expectations. We appreciate your insights as they help us improve our service quality and customer interaction. If there's anything else you'd like to discuss, please feel free to reach out at any time. - Diane Barry - Service Manager - (908) 788-2691 ext. 4012

February 02, 2025

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Employee Rating

I recently had an outstanding service experience at Flemington BMW. I was impressed from the moment I called to schedule the appointment to the moment I drove away. Debie Lotufo (Service Coordinato More

by 968cab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Varga, Jasmine Joseph , Marlon

Feb 03, 2025

Flemington BMW responded

Thank you for taking the time to leave a review! We are grateful for your business and we are so glad to hear that you thoroughly enjoyed your service experience from start to finish here at Flemington BMW. We look forward to assisting you with all of your BMW Service and Sales needs in the future!

November 08, 2024

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I have worked with Laura several times since owning my BMW. I find her to be very honest, extremely pleasant and personable. It has been a pleasure working with her. She makes me feel like a welcome cu More

by raydec
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Recommend Dealer
Yes

Other Employees Tagged: Laura Varga

June 06, 2024

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Everyone at the dealership were helpful, organized and professional. Certainly would recommend to anyone looking to purchase a vehicle. More

by Sonalpat21
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Recommend Dealer
Yes

May 22, 2024

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That we had a little trouble with their computer system receiving a copy of my license and insurance card for the loaner vehicle, everything was worked out, and everything was ready exactly when promised. More

by kjrc
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Recommend Dealer
Yes

Other Employees Tagged: Trini Stelz, Laura Varga

April 19, 2024

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Agata is the saleswoman that I have been dealing with for the last 10 years. She is fabulous. Agata goes way out of her way to make sure that everything is perfect. You all are very lucky to have her. Same w More

by Matthew1125!
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Recommend Dealer
Yes

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