Deb Foltz

Holm Automotive Center Inc responded

Thank you, Alan, for your continued loyalty to Holm Automotive Center! We're delighted to hear that you consistently receive great service and vehicles from us. Your satisfaction is our top priority, and we're committed to providing the best possible experience for all of our customers. We appreciate your business and look forward to serving you in the future. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Alan, we appreciate your kind words about our team! Providing fast, courteous service with attention to detail is a core part of our commitment to customer care. We’re glad you trust our advice. Thank you for choosing Holm Automotive Center! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for taking the time to leave this positive review and for recognizing Josh's excellent service! We appreciate you mentioning that he provided helpful suggestions without being pushy. At Holm Automotive Center, our core value of Customer Care is paramount. This means listening to your needs and concerns and providing honest recommendations, while respecting your decision-making process. We're proud that Josh exemplifies this value in his interactions with customers. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We are delighted to hear that you appreciate the friendly and efficient service provided by our staff. We strive to create a comfortable and welcoming environment for all our customers, and we are glad that you found our waiting area to be nice, clean, and spacious. It's also heartening to know that you value the proactive approach of our sales team, who take the time to greet you and check in on your vehicle's progress. We believe that open communication and personalized attention are key to building long-lasting customer relationships. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We are so proud to hear that you had a positive experience with Holm Automotive Center this time. It is great to know that the service was speedy and that all of your needs were covered. I will pass your feedback along to the service team and I will encourage them to continue to provide excellent customer service to all of their customers. Thank you for your business and for sharing your feedback. We hope to see you again soon for your next car care needs! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to provide feedback on your experiences with Holm Automotive. We're delighted to hear that you had a pleasurable buying experience with Michelle Holt and that she made sure you felt comfortable and well-assisted throughout the process. We understand that service issues can be frustrating, and we appreciate your patience and understanding in this matter. It's great to hear that working with Chuck Loader was a pleasant experience, even though the resolution took longer than expected. We apologize for any inconvenience caused by the extended timeline. We're glad that Michelle and Tim Holm were able to step in and assist to ultimately resolve the issue. Your satisfaction is important to us, and we'll continue to work hard to improve our services and ensure timely resolutions in the future. If you have any further questions or require assistance, please don't hesitate to reach out. We value your business and are here to serve you. Thank you for choosing Holm Automotive and giving us the opportunity to improve and serve you better. - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Taylor, thank you so much for your wonderful review of Holm Automotive! We're thrilled to hear that you love your car and that it has been a great purchase for you. We strive to provide excellent vehicles and exceptional customer service, so it's gratifying to know that we met your expectations. We would be more than happy to assist you again when the time comes for your next car purchase. Our team will be here to ensure a smooth and enjoyable experience, just like before. If you have any questions or need any assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to write such a fantastic review of our team members, Chris, Ross, Kim, and Deb! We are delighted to hear that they consistently go above and beyond to make your car buying experience stress-free and efficient. Chris's dedication to organization and accessibility is commendable. We understand the importance of valuing our customers' time, and we're thrilled that Chris excels in this aspect. We're also glad to hear that Ross worked diligently on your behalf to secure a fair deal on your trade-in. Our team members like Ross are committed to ensuring our customers receive the best possible value and are satisfied with their overall experience. It's heartwarming to know that Kim and Deb's warm and welcoming greetings made you feel like family. Thank you for choosing Holm Automotive as your go-to dealership. We're incredibly grateful for your support and trust. Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to make your car buying journey as enjoyable as possible. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your positive experience with the Holm Automotive service department! It's always great to hear that the personnel were friendly, attentive, and made your service appointments a pleasant experience. Flexibility is also an important aspect of customer service, and it's good to hear that the team was able to accommodate your needs. Providing a positive customer experience is crucial in building long-term relationships with customers, and it sounds like the dealership did an excellent job in this regard. Thanks again for your review! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your business and the excellent review. We really appreciate it!