Deb Foltz | Page 4

Friendly Service I'm thankful that the team at Holmes always takes care of my car, its a 2006 but they still treat it like a new car. I work in JC have to get back and I'm thankful that the team at Holmes always takes care of my car, its a 2006 but they still treat it like a new car. I work in JC have to get back and forth to work so having my car serviced is very important. More

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Everything is always perfect! We moved to Abilene in 2005. A few months later I bought a car from them. We have now bought 2. Service is perfect every single time. Jamie and Chuc We moved to Abilene in 2005. A few months later I bought a car from them. We have now bought 2. Service is perfect every single time. Jamie and Chuck make a super team. I know Holms to be honest, and hire folks who are. More

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Service That Does Not Disappoint Since the purchase of my car in Aug 2015, I returned to Holm's to retrieve my traded in car (see earlier review re sales), for two oil changes, key fo Since the purchase of my car in Aug 2015, I returned to Holm's to retrieve my traded in car (see earlier review re sales), for two oil changes, key fob replacement, reprogramming part, body work, and a recall. An important note is that I live in Manhattan 18 miles NE of my job site and Holm's is further west by 26 miles. They replaced a fog light without charge which they felt they should have caught when prepping the car for sale when I came back to retrieve my trade-in. At one point, one of the receptionists went out of her way to help me get my insurance paperwork from my agent. They had a loaner available for me when I had oil changes/reprogramming so I could visit family in Salina (if I wanted to) and offered to get my car to me in Salina. They met me at my job site before and after work for any of the other work they did for me. They replaced the spare key fob which we had not noticed was not a Buick key fob without charge. When programming the key fob an error code came up. They did not say anything at the time but simply ordered the part then called me up to let me know about the part which could affect my air conditioner later down the line and explained the error code did not appear at the time they prepped the car for sale and made good on what needed to be done without charge. I thought that was great when you consider that my air conditioner could simply have gone down and I would not have any the wiser. Dede in the body shop was equally accommodating with working around what was convenient for me and ensured I had a loaner car for the time it took to do the paint job. When I have chosen to go to the dealership and wait while having my car serviced, the staff has consistently been as attentive as when I first walked in the door in 2015 (not only attentive to me but to everyone who happens to be in the waiting area as their vehicles are being serviced. Though taking care of one's car might ordinarily be high on one's list as a fun thing to take care of, it is a pleasant experience when you go to Holm's.....they even have free wi-fi. After more than a year of interaction with Holms, I think they have been very consistent with their service and taking care of their customers after the initial sale. Last, but certainly not least: Greg in Service makes you feel like you walked into the bar in an episode of Cheers.....big smile AND he knows your name. More

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Not pushy, they stay within the price range you ask for! It was a great experience. I had several bad experiences at other dealerships in the area. Eric was wonderful and kept me posted on new vehicles that It was a great experience. I had several bad experiences at other dealerships in the area. Eric was wonderful and kept me posted on new vehicles that came in that I might be interested in. He LISTENED to me and didn't try to push me over my price range (like all the others did). He found me the best deal possible and I am LOVING my purchase. Pat did a wonderful job with the financing. He took a hunch and it saved me a lot of money. The front desk gals always greeted me with a smile and great direction. I highly recommend them both! Great dealership! More

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Great guessing I brought my vehicle in to have a part replaced after a warning light had come on. The staff was great. They set me up with a rental and sent me on my I brought my vehicle in to have a part replaced after a warning light had come on. The staff was great. They set me up with a rental and sent me on my way. When I came to pick up my Captiva we quickly realized all off the issues may not have been addressed. I was reassured and sent home. I reached Fort Riley and my warning lights were back on with other issues. So back I went. The staff again was great. They couldn't pin point the exact issue but we took our best guess, switched another part and set me up with a rental. The staff was very acommodating. Even more important, they were honest. They could not get the car to recreate the problem and it wasn't throwing any codes but they still addressed my concerns. Great service! More

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Engine problem - prompt and courteous in repairing vehicle I had a check engine light that several shops could not repair. I took the car to Holm Chevrolet for two recalls and ask them to check on the 'check I had a check engine light that several shops could not repair. I took the car to Holm Chevrolet for two recalls and ask them to check on the 'check engine light problem while it was in the shop. They found some engine issues and got the problem repaired in a prompt manner as well as completing the recalls More

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Perfection Have used Holm Automotive for several years.Would not take my car anywhere else. Have used them for regular maintenance and Auto Body Repair too... ev Have used Holm Automotive for several years.Would not take my car anywhere else. Have used them for regular maintenance and Auto Body Repair too... everyone is extremely helpful from scheduling to the completion of the repairs. Perfection in every aspect. More

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