My husband’s truck was fixed and looks great, but Holm
Automotive had it for an entire month-from June 1st to June 29th. We didn’t get a loaner until the last week they had it. I would get a text message
Automotive had it for an entire month-from June 1st to June 29th. We didn’t get a loaner until the last week they had it. I would get a text message that said the vehicle was in paint. When I called to ask how many more days, they said it was not in paint, so the automated texting system was wrong (on multiple occasions, so I just started ignoring the texts). They told me the roof was off, so they were going to detail the truck before we got it back since there was a lot of dust, but it looked like someone just swiped off the top dash really fast. There was quite a bit of dust that we had to wipe down. We were just disappointed in the amount of time it took to fix the vehicle. I just hope your company understands that having someone’s vehicle for that long costs the owner. My husband lost out on 3 tree trimming jobs because he didn’t have his truck. We are thankful to have the truck fixed, and it looks great, but being without that vehicle for 4 full weeks didn’t seem right. (When we dropped the vehicle off on the evening of Sunday, May 31st, we were greeted by Tim. He went above and beyond to take the keys, so we didn’t have to figure out the key drop off. We were thankful for that kind interaction.)
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by Megan (Hinrikus) Johnson
Verified Customer
Verified Customer
Service Price Transparency
They got me in and out quickly and did a very nice and
clean job. Thankyou to everyone involved in fixing my car
clean job. Thankyou to everyone involved in fixing my car
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by Rickh6672
Verified Customer
Verified Customer
Service Price Transparency
May 04, 2026 -
Holm Automotive Center Inc responded
Rick, thank you for the fantastic review and perfect scores! We know your time is valuable, and we're glad we could get you taken care of quickly while still delivering the quality workmanship you deserve. We'll pass your thanks along to the whole team — it truly was a group effort! We appreciate your business and look forward to seeing you again.
Sincerely, the Holm Automotive Team of Abilene
My car came back clean and looking like when I first
bought it and I love that!
bought it and I love that!
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by benniegarza16
Service Price Transparency
May 04, 2026 -
Holm Automotive Center Inc responded
Thank you for the glowing review and perfect scores! There's nothing quite like getting your vehicle back looking its absolute best, and we love knowing that little extra touch made such an impression. Taking pride in our work — down to the last detail — is just part of how we do things here. We look forward to seeing you again!
Sincerely, the Holm Automotive Team of Abilene
Holm Automotive is #1 for sales & service!
We have been customers for many years! It's the only place we go.
We have been customers for many years! It's the only place we go.
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by graham1050
Verified Customer
Verified Customer
Other Employees Tagged:
Miranda Sare
Apr 06, 2026 -
Holm Automotive Center Inc responded
Thank you for the 5-star review! We are honored to be your #1 choice for both sales and service after all these years. It is wonderful to hear that Miranda has taken such good care of you. We truly appreciate your long-term loyalty and look forward to seeing you again!
Sincerely, the Holm Automotive Team of Abilene.
Helpful with progress
Very polite
She new what she
was looking and told me what she was looking at
was looking and told me what she was looking at
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by harley_grandparent
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Haley Swanson
, Zoe Dooley, Jason Jamison
Apr 06, 2026 -
Holm Automotive Center Inc responded
Thank you for the 5-star review! We’re delighted to hear that our team was helpful, polite, and kept you well-informed throughout the process. It’s great to know that you appreciated the clear communication regarding your vehicle. We’ll be sure to share your kind words with Miranda, Haley, Zoe, and Jason!
Sincerely, the Holm Automotive Team of Abilene.
They were helpful and caring.
I would use them again and I would recommend them to my friends.
I would use them again and I would recommend them to my friends.
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by wbeckmeyer
Verified Customer
Verified Customer
Service Price Transparency
Mar 09, 2026 -
Holm Automotive Center Inc responded
Thank you, wbeckmeyer, for the 5-star review!
We are so glad to hear that our team was helpful and caring during your visit. There is no higher compliment than knowing you would recommend us to your friends and choose us again for your automotive needs.
We appreciate your business and look forward to seeing you again!
Sincerely, the Holm Automotive Team of Abilene.
Holm is a very friendly dealership.
The staff is knowledgeable and helpful answering questions and concerns.
The staff is knowledgeable and helpful answering questions and concerns.
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by cdfreeman49
Verified Customer
Verified Customer
Service Price Transparency
Jan 15, 2026 -
Holm Automotive Center Inc responded
Thank you, cdfreeman49, for the 5-star review!
We are so pleased to hear that you find our dealership friendly and our staff knowledgeable. Providing clear answers to your questions and concerns is a top priority for us, so it’s wonderful to see those perfect marks for communication and transparency. We will be sure to share your kind words with Miranda Sare, Haley Swanson, and Zoe Needham!
We appreciate your business and look forward to your next visit!
Sincerely, the Holm Automotive Team of Abilene.
Greeted with a smile, fast service!
Very proud of our service advisors, they work hard and always try to accommodate.
Very proud of our service advisors, they work hard and always try to accommodate.
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by MK_BACON
Verified Customer
Verified Customer
Other Employees Tagged:
Miranda Sare
Nov 03, 2025 -
Holm Automotive Center Inc responded
Thank you for your fantastic feedback! We are thrilled to hear that you were greeted with a smile and received fast service!
We are also very proud to hear you recognize the hard work of our Service Advisors, who consistently strive to accommodate every client. Their dedication is a clear reflection of our core value, Customer Care.
We appreciate your business!
Sincerely, the Holm Automotive Team of Abilene.
I bought this car in 2020 and was satisfied at that
time with the service when I bought it and I have since had my oil change regularly at the Salina location and that’s why I brought my car when it ne
time with the service when I bought it and I have since had my oil change regularly at the Salina location and that’s why I brought my car when it needed repaired to your collision center and I am satisfied with the work That was done on it.
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by pfoutch
Verified Customer
Verified Customer
Service Price Transparency
Aug 26, 2025 -
Holm Automotive Center Inc responded
Thank you for sharing your feedback. We are very pleased to hear that your positive experience with us has continued since you purchased your car in 2020. It's a testament to our team's commitment to building lasting relationships based on trust and quality service, which aligns with our mission statement.
We are glad you chose our collision center for your repair needs and that you are satisfied with the work performed. We take great pride in our workmanship and our commitment to being trustworthy in every interaction. We will pass along your kind words to Miranda Sare, Haley Swanson, and Zoe Needham. We appreciate your continued business.
Sincerely, the Holm Automotive Team of Abilene
Excellent communication, prompt repair, and friendly
service. I recommend this dealer very highly and would return.
service. I recommend this dealer very highly and would return.
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by Mriedy
Verified Customer
Verified Customer
Service Price Transparency
Jul 21, 2025 -
Holm Automotive Center Inc responded
Thank you for your outstanding five-star review! We're so pleased to hear about the excellent communication, prompt repair, and friendly service you experienced with us.
Your feedback truly highlights our dedication to Customer Care and our mission to build meaningful relationships based on Trust. We pride ourselves on being quick and doing a thorough job, always focusing on your wants and needs. It's wonderful to know that Miranda Sare, Haley Swanson, and Zoe Needham contributed to such a positive visit.
We appreciate your very high recommendation and look forward to welcoming you back to Holm Automotive Center!
Sincerely, the Holm Automotive Team of Abilene.