David Keller | Page 41

Fast and efficient. Found the issue and fixed it the day before it was supposed to be finisged Found the issue and fixed it the day before it was supposed to be finisged More

by robertsparadigm Verified Customer Verified Customer

Report | Print

Took my vehicle in to have new tires put on. Dealer scratched my vehicle in the process. It took the 3 months to get my car fixed. I called week after week and finally they said they had a loane Dealer scratched my vehicle in the process. It took the 3 months to get my car fixed. I called week after week and finally they said they had a loaner car. Called to make plans and all the sudden the loaner car had a broken windshield. I made it known I was very disappointed in the way they had been treating me. Finally they offered to pay for a rental car so they could have my vehicle and make the necessary paint repair. More

by jfogel81 Verified Customer Verified Customer

Report | Print

They took great care of us and went above and beyond with all of our service needs! all of our service needs! More

by mck19 Verified Customer Verified Customer

Report | Print

I'm very pleased with the service department at Palmer Dodge; I don't take my Jeep anywhere else for service. Dodge; I don't take my Jeep anywhere else for service. More

by JEANETTELAFORGE Verified Customer Verified Customer

Report | Print

Service advisor Kimberly Keyes was awesome. She went out of her way to make sure I was pleased with the service I received. She went out of her way to make sure I was pleased with the service I received. More

by odmorgan Verified Customer Verified Customer

Report | Print

Good service, easy appointment process, work was done well and quickly. Price was reasonable. Definitely recommend well and quickly. Price was reasonable. Definitely recommend More

by RUy Verified Customer Verified Customer

Report | Print

Great customer service I take my van for all services here. They get repair and maintenance done correctly, also advise for any future repairs. here. They get repair and maintenance done correctly, also advise for any future repairs. More

by PJMISTRY9 Verified Customer Verified Customer

Report | Print

Excellent service always! Thank you for jumping into action and greeting me immediately upon arrival when needing a new battery in my Jeep Unlimited. Thank you for the impecca Thank you for jumping into action and greeting me immediately upon arrival when needing a new battery in my Jeep Unlimited. Thank you for the impeccable service. More

by VaneD Verified Customer Verified Customer

Report | Print

Truck was received on a timely basis and got full service on a timely basis. The reps were knowledgeable and handled my needs promptly. I had a coupon for the oil change and it was accepted and credited. on a timely basis. The reps were knowledgeable and handled my needs promptly. I had a coupon for the oil change and it was accepted and credited. All in all, very pleasant experience. More

by sof1 Verified Customer Verified Customer

Report | Print

The service advisor did a great job, the Technician was terrible, I don't think he ever worked on a Dodge Charger, the Technician damage the inside console, the ordered a new, than he couldn't replace with terrible, I don't think he ever worked on a Dodge Charger, the Technician damage the inside console, the ordered a new, than he couldn't replace with all the parts, I had to mention some parts were missing, so after more than a week for something very simple to get fix turn into a nightmare. It is difficult to trust a dealership that don't have a qualified Technician, how can I trust a Technician that don't do the job the right way. The Service Advisor did call me and explained what happened, so she did a great job keeping me informed about my car. It's a shame. I really thought Palmer Dodge would have a Qualified Technician that knows Dodge inside and out. I'm disappointed. But because you guys got the car fix the way it should I gave 3 stars and not one. I would recommend, but not for me. Thank you! First impression is everything. Your Technician is showing that he doesn't care about someone's property (car) , he needs a better training. More

by Marcello Verified Customer Verified Customer

Report | Print