I had the pleasure of working with Rich in the service
department and found him to be exceptionally professional and very helpful. From the onset to the conclusion of what was a complex and meticulous rep
department and found him to be exceptionally professional and very helpful. From the onset to the conclusion of what was a complex and meticulous repair, his attention to detail and assistance were exemplary. His dedication and hard work were greatly appreciated. I would highly recommend his services and would be pleased to work with him again should any further issues arise. If he is being considered for promotion, I firmly believe he merits it based on my experience.
More
by chapfmb
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rich
Feb 11, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with Rich. We hope to serve you again in the future!
Always keep you updated.
Always meet expectations. Very fortunate that Palmer is my local dealer.
Always meet expectations. Very fortunate that Palmer is my local dealer.
More
by GLENN24
Verified Customer
Verified Customer
Service Price Transparency
Feb 11, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the fantastic feedback, Glenn! We’re thrilled to hear that you feel well-informed and satisfied with your experience. We’re here to keep exceeding your expectations!
Rich is service is the best.
Gets you In and out and he’s very helpful
Gets you In and out and he’s very helpful
More
by krowland52801
Verified Customer
Verified Customer
Service Price Transparency
Feb 05, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the awesome feedback! We're thrilled to hear that Rich provided you with such efficient and helpful service. Our team works hard to ensure a great experience, and it’s fantastic to know we hit the mark with you!
Fantastic service department.
They did a great job on my truck. I live about 40 miles from Palmer dealership. I have two other dealerships within 10 miles of me, but I would rat
They did a great job on my truck. I live about 40 miles from Palmer dealership. I have two other dealerships within 10 miles of me, but I would rather take my truck to Palmer then the other two dealerships. I've tried taking my truck to the other two dealerships for service, but every time my truck stayed there for weeks upon weeks and not everything was resolved. Keep up the good work Palmer.
More
by CH
Verified Customer
Verified Customer
Service Price Transparency
Feb 03, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service department. Your loyalty means a lot to us, and we’re committed to providing the best service possible. We look forward to seeing you and your truck again soon!
Palmer Dodge, Ram, Jeep has been a pleasure to do
business with both in buying my vehicles and having my vehicles serviced. They are professional, personal, and deliver on what they say.
business with both in buying my vehicles and having my vehicles serviced. They are professional, personal, and deliver on what they say.
More
by GPDEMP2
Verified Customer
Verified Customer
Service Price Transparency
Feb 03, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for your kind words! We're thrilled to hear you had a positive experience with us. Our team is dedicated to providing exceptional service, and it’s great to know we met your expectations. We look forward to assisting you again in the future!
Service team is great!
Luis gets me in and out with little to no hassle.
Luis gets me in and out with little to no hassle.
More
by jdozi7
Verified Customer
Verified Customer
Service Price Transparency
Feb 03, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the fantastic feedback! We're thrilled to hear that Luis is providing you with such efficient service!
Sarah, is wonderful to work with, she does a great job of
communicating so I always know whats going on with my trucks Great Job!!
communicating so I always know whats going on with my trucks Great Job!!
More
by dave@smokejackbbq.com
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
SARAH
Feb 03, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the fantastic feedback, Dave! We're thrilled to hear that Sarah's communication has made your experience seamless. We appreciate your support and look forward to continuing to work together!
Repeatedly makes silly errors forgetting to fill tires to
correct pressure after routine servicing (my tire pressure is different front and rear). In 2 tries, they failed twice. To make matters worse, the s
correct pressure after routine servicing (my tire pressure is different front and rear). In 2 tries, they failed twice. To make matters worse, the service dept did not give me a stoing sense of concern.
More
by MARSHALL.GOLDMAN
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Another service advisor not to be named
Feb 05, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your feedback, Marshall. We sincerely apologize for the errors in your tire servicing and for not meeting your expectations. Your experience is important to us, and we'll address this with our service team to improve our processes. We appreciate your patience as we work to better serve you. Sincerely, David Keller, Service Manager, service@palmerdcj.com
The Service Personal are always very friendly.
The disappointment is with Jeep , not the dealer, the vehicle has been through 7 recalls.
The text messaging updates was great.
This last t
The disappointment is with Jeep , not the dealer, the vehicle has been through 7 recalls.
The text messaging updates was great.
This last time, it would be nice after 10 days having the car if it was washed and being a 4xe if it was picked up charged too.
More
by mpapontos
Verified Customer
Verified Customer
Service Price Transparency
Feb 03, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your feedback! We’re glad to hear you appreciated our friendly service and text updates. We understand your concerns about the vehicle and will pass your suggestions for washing and charging along to the team. Your satisfaction is important to us!
Very good experience.
Everyone is so friendly. Service was excellent. Absolutely no complaints. Would recommend to others.
Everyone is so friendly. Service was excellent. Absolutely no complaints. Would recommend to others.
More
by mrsbecker
Verified Customer
Verified Customer
Service Price Transparency
Feb 03, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
We're thrilled to hear you had such a positive experience. Our team works hard to provide excellent service, and your recommendation means a lot to us. We look forward to welcoming you back soon!