Great, fast service totally met my expectations and did
it efficiently and with a great level of direct communication. I will definitely recommend this to other.
it efficiently and with a great level of direct communication. I will definitely recommend this to other.
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by v337w
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the fantastic feedback! We're thrilled our service met your expectations and that you appreciated the communication. Your recommendation means a lot to us. Looking forward to serving you again!
Great, fast service totally met my expectations and did
it efficiently and with a great level of direct communication and pleasantness.
it efficiently and with a great level of direct communication and pleasantness.
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by brianxknott
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you, Brian! We're thrilled to hear that our service exceeded your expectations. We pride ourselves on efficiency and communication, so your feedback means a lot. Looking forward to serving you again!
This is an OUTSTANDING service department.
They are knowledgeable and are very concerned about your auto needs. They are friendly and treat you as a valued customer. They have serviced my
They are knowledgeable and are very concerned about your auto needs. They are friendly and treat you as a valued customer. They have serviced my vehicles for over 15 years, and I am happy with their performance. I have dealt with the entire team (David, Luis, Harem, Kimberly, Sarah, & Richard) and they deliver GREAT CUSTOMER SERVICE. The PARTS team is also GREAT. They are more than willing to help you find the right replacement part. I usually work with JR.
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by RW#
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic review! We're thrilled to hear about your positive experiences with our team over the years. Your appreciation for our service and parts department truly motivates us to keep delivering outstanding customer care. We're here for you whenever you need us!
“Palmer Dodge went above and beyond!
David Keller, Kyle Kammers, Luis, Hiram, Kim, Sarah, and Richard provided top-notch service—fast, professional, and honest. My vehicle runs like new.
David Keller, Kyle Kammers, Luis, Hiram, Kim, Sarah, and Richard provided top-notch service—fast, professional, and honest. My vehicle runs like new. Highly recommend!”
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by robertsparadigm
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
We’re thrilled to hear about your experience with our team. Your recommendation means a lot to us, and we’re glad your vehicle is running like new. We look forward to serving you again in the future!
Feb 28, 2025 -
robertsparadigm responded
★★★★★ Unmatched Service at Palmer Dodge!
I brought my vehicle in for routine maintenance at Palmer Dodge, and I have to say—this place is a cut above the rest! From the moment I walked in, I was treated like a VIP. Dave Keller went above and beyond to make sure everything was done quickly, efficiently, and with absolute precision. He took the time to explain everything, ensuring I was completely informed and comfortable with the process.
The service was fast, professional, and thorough, and my car is running better than ever. It’s rare to find a place where you feel this taken care of—Palmer Dodge has definitely earned a customer for life. If you need maintenance or repairs, do yourself a favor and ask for Dave Keller—you won’t regret it! Highly recommend!
PALMER DODGE SERVICE DEPARTMENT ALWAYS DELIVERS WORLD
CLASS CUSTOMER SERVICE.
ALL TEAM MEMBERS ARE POLITE, PROFESSIONAL AND REALLY TAKE AN INTEREST IN THE CUSTOMERS QUESTIONS.
CLASS CUSTOMER SERVICE.
ALL TEAM MEMBERS ARE POLITE, PROFESSIONAL AND REALLY TAKE AN INTEREST IN THE CUSTOMERS QUESTIONS.
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by csantasairo
Verified Customer
Verified Customer
Other Employees Tagged:
LUIS
Feb 18, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
We're thrilled to hear that our service department is consistently delivering world-class customer service. Our team's dedication to professionalism and customer care is what sets us apart. We appreciate your feedback and look forward to serving you again!
I can't wait to see the new service department.
Rich has always taken care of all the vehicles needs.
Rich has always taken care of all the vehicles needs.
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by servicemk
Verified Customer
Verified Customer
Service Price Transparency
Feb 17, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for your awesome feedback! We're excited for you to experience the new service department. It's great to hear that Rich has been taking such good care of your vehicle needs. We hope to work with you soon!
The service manager lacks people skills, ethics and
knowledge. I wouldn’t hire him to clean toilets.
knowledge. I wouldn’t hire him to clean toilets.
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by jeyowell1
Verified Customer
Verified Customer
Service Price Transparency
Feb 18, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
We appreciate your feedback and are sorry to hear about your experience. We'd like to hear more about your visit so that we can work to improve. Please reach out to us when you can. Sincerely, Jody Cruce, General Manager, jodycruce@gmail.com, (770) 410-1111
Careless routine service led to returning my car with
improper tire inflation in consecutive services. It seems this may be due to improper training on the newer models Jeep GC 4XE. If you cant inflate
improper tire inflation in consecutive services. It seems this may be due to improper training on the newer models Jeep GC 4XE. If you cant inflate tires properly can you be trusted with other services?
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by MARSHALL.GOLDMAN
Verified Customer
Verified Customer
Service Price Transparency
Feb 18, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Hi Marshall, thank you for your feedback. We apologize for the tire inflation issue and understand your concerns. Ensuring our team is well-trained is a priority, and we'll address this. Your experience helps us improve, and we appreciate you bringing it to our attention. Sincerely, David Keller, Service Manager, service@palmerdcj.com
david and crew are the best can always depend on them
when i go for service to get my concerns taken care of ,would not rry to go anywhere else for servcie and i send everyone i know there
when i go for service to get my concerns taken care of ,would not rry to go anywhere else for servcie and i send everyone i know there
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by WANDERSON5
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
kim
Feb 17, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Wanderson, thank you for your fantastic feedback! We're thrilled to hear that David and the team consistently meet your needs. Your trust and recommendations mean the world to us. We look forward to continuing to provide you with top-notch service!
Kim, as always, took great care of me.
Quick oil change while I waited in the lobby.
Quick oil change while I waited in the lobby.
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by mark.walters
Verified Customer
Verified Customer
Service Price Transparency
Feb 12, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the great feedback, Mark! We're thrilled to hear Kim provided you with excellent service during your oil change. Your satisfaction is our priority, and we look forward to seeing you again soon!