David Keller | Page 21

I’m generally satisfied with the level of service received from the dealership including oil changes and repairs. But dissatisfied with technician stating during last repair visit that Wrangler wat received from the dealership including oil changes and repairs. But dissatisfied with technician stating during last repair visit that Wrangler water pump required replacement ($1,200). And subsequent inspection by another shop found the coolant leak was due to a loose hose clamp and not the water pump. This could have caused me to spend $1,200 unnecessarily. More

by leocantu7996 Verified Customer Verified Customer

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Luis, my service manager does a great job each time I bring in the Jeep Grand Cherokee for service. Keeps me well informed about the problems that need repair. Covers the parts, cost and time line to fi bring in the Jeep Grand Cherokee for service. Keeps me well informed about the problems that need repair. Covers the parts, cost and time line to finish the service. Very professional and courteous. Thanks Luis. More

by alaskatrac Verified Customer Verified Customer

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Great, fast service totally met my expectations and did it efficiently and with a great level of direct communication. I will definitely recommend this to other. it efficiently and with a great level of direct communication. I will definitely recommend this to other. More

by v337w Verified Customer Verified Customer

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Great, fast service totally met my expectations and did it efficiently and with a great level of direct communication and pleasantness. it efficiently and with a great level of direct communication and pleasantness. More

by brianxknott Verified Customer Verified Customer

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This is an OUTSTANDING service department. They are knowledgeable and are very concerned about your auto needs. They are friendly and treat you as a valued customer. They have serviced my They are knowledgeable and are very concerned about your auto needs. They are friendly and treat you as a valued customer. They have serviced my vehicles for over 15 years, and I am happy with their performance. I have dealt with the entire team (David, Luis, Harem, Kimberly, Sarah, & Richard) and they deliver GREAT CUSTOMER SERVICE. The PARTS team is also GREAT. They are more than willing to help you find the right replacement part. I usually work with JR. More

by RW# Verified Customer Verified Customer

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“Palmer Dodge went above and beyond! David Keller, Kyle Kammers, Luis, Hiram, Kim, Sarah, and Richard provided top-notch service—fast, professional, and honest. My vehicle runs like new. David Keller, Kyle Kammers, Luis, Hiram, Kim, Sarah, and Richard provided top-notch service—fast, professional, and honest. My vehicle runs like new. Highly recommend!” More

by robertsparadigm Verified Customer Verified Customer

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PALMER DODGE SERVICE DEPARTMENT ALWAYS DELIVERS WORLD CLASS CUSTOMER SERVICE. ALL TEAM MEMBERS ARE POLITE, PROFESSIONAL AND REALLY TAKE AN INTEREST IN THE CUSTOMERS QUESTIONS. CLASS CUSTOMER SERVICE. ALL TEAM MEMBERS ARE POLITE, PROFESSIONAL AND REALLY TAKE AN INTEREST IN THE CUSTOMERS QUESTIONS. More

by csantasairo Verified Customer Verified Customer

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I can't wait to see the new service department. Rich has always taken care of all the vehicles needs. Rich has always taken care of all the vehicles needs. More

by servicemk Verified Customer Verified Customer

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The service manager lacks people skills, ethics and knowledge. I wouldn’t hire him to clean toilets. knowledge. I wouldn’t hire him to clean toilets. More

by jeyowell1 Verified Customer Verified Customer

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Careless routine service led to returning my car with improper tire inflation in consecutive services. It seems this may be due to improper training on the newer models Jeep GC 4XE. If you cant inflate improper tire inflation in consecutive services. It seems this may be due to improper training on the newer models Jeep GC 4XE. If you cant inflate tires properly can you be trusted with other services? More

by MARSHALL.GOLDMAN Verified Customer Verified Customer

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