David Gjonaj

Nick was awesome! No appointment, took care of me, helped get my old car towed, and was very personable. Be hard not to like this guy. I would recommend him to anybody No appointment, took care of me, helped get my old car towed, and was very personable. Be hard not to like this guy. I would recommend him to anybody. More

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Great experience! Found a very nice pre-owned vehicle for my 16-year-old son, very reasonable price and low mileage too! Nick was very knowledgeable, and the managemen Found a very nice pre-owned vehicle for my 16-year-old son, very reasonable price and low mileage too! Nick was very knowledgeable, and the management team really made me feel like they cared. Signing was quick and vehicle was ready to go by the time I was done. I've also leased vehicles for myself here! Definitely recommend SFSH for any vehicle purchase. More

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I just took delivery of my 2018 Explorer Sport - Nick could not have been nicer, better or more professional! I would buy from Nick again anytime again in the future! STRONGLY recommended - if you get N could not have been nicer, better or more professional! I would buy from Nick again anytime again in the future! STRONGLY recommended - if you get Nick, you will not be disappointed! More

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I visited the dealership asking about a 2018 Jeep Renegade listed online. I spoke with Eric Stenson, test-drove the vehicle, and discussed necessary repairs. After negotiation, we agreed on a $300 pr Renegade listed online. I spoke with Eric Stenson, test-drove the vehicle, and discussed necessary repairs. After negotiation, we agreed on a $300 price reduction. Eric informed me about the unsigned title, which required four days to process. We initially planned to finalize the deal the following Friday but had to reschedule due to the dealerships staff constraints. The appointment was rescheduled for the next Saturday. During a phone call, I inquired about my co-signer's approval and the associated interest rate. Eric quoted a 6.9% rate. On Saturday, after a 2-hour wait, the finance manager, David Gjonaj, brought us into his office to sign the paperwork. The previously agreed-upon price reduction was not reflected, and the interest rate was 12.24% instead of the 6.9% I was told about. I advise against working with these consultants due to discrepancies between verbal assurances and the documented terms. More

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Very disappointed in the finance department. I specifically told them I didn't want any type of extended warranties and they signed me up anyway. They gave me a flashdrive instead of paperwork s I specifically told them I didn't want any type of extended warranties and they signed me up anyway. They gave me a flashdrive instead of paperwork so I didn't realize it until I got home that I am paying an extra $75 a month for a service I didn't want. This is deceptive and completely unprofessional. I have made multiple contacts to get this resolved and all I continue to get is a never ending run around. Go to Suburban Ford of Sterling Heights at your own peril. More

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I have leased several vehicles from this dealership and have always been pleased with my experience. Jim Belk has been a great salesman to work with. have always been pleased with my experience. Jim Belk has been a great salesman to work with. More

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I have leased two vehicles through this dealership as well as purchasing the second lease. I’ve always been very pleased. Tammy is wonderful. Everyone I’ve interacted with has been very helpful. well as purchasing the second lease. I’ve always been very pleased. Tammy is wonderful. Everyone I’ve interacted with has been very helpful. More

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Everything went so smooth with the sale. Chris is a great salesman to work with. Very responsive Chris is a great salesman to work with. Very responsive More

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My salesperson (Flora) was extremely hardworking and upfront about the process and cost. She had to reach out to other dealerships to find the F-150 with the options I wanted. Within 24 hours she found upfront about the process and cost. She had to reach out to other dealerships to find the F-150 with the options I wanted. Within 24 hours she found the truck and another few hours after that she secured the trade. She reviewed all rebates and discounts I was receiving. Even invited me to an event at the dealership to receive another $500.00 off. Was able to discuss the cost of extended warranties with David in finance the night before. I had them put on some accessories and Jason in service worked extremely hard to get the vehicle done and prepped by the time I signed the paperwork. I highly recommend this dealership. Flora is by far the best salesperson I have ever had. She is highly motivated, honest, and I didn't have to worry about certain details slipping through the cracks. More

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David was incredibly helpful and was able to answer any and all of my questions. and all of my questions. More

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