David Gjonaj | Page 3

Very disappointed in the finance department. I specifically told them I didn't want any type of extended warranties and they signed me up anyway. They gave me a flashdrive instead of paperwork s I specifically told them I didn't want any type of extended warranties and they signed me up anyway. They gave me a flashdrive instead of paperwork so I didn't realize it until I got home that I am paying an extra $75 a month for a service I didn't want. This is deceptive and completely unprofessional. I have made multiple contacts to get this resolved and all I continue to get is a never ending run around. Go to Suburban Ford of Sterling Heights at your own peril. More

Print

I have leased two vehicles through this dealership as well as purchasing the second lease. I’ve always been very pleased. Tammy is wonderful. Everyone I’ve interacted with has been very helpful. well as purchasing the second lease. I’ve always been very pleased. Tammy is wonderful. Everyone I’ve interacted with has been very helpful. More

Print

Everything went so smooth with the sale. Chris is a great salesman to work with. Very responsive Chris is a great salesman to work with. Very responsive More

Print

My salesperson (Flora) was extremely hardworking and upfront about the process and cost. She had to reach out to other dealerships to find the F-150 with the options I wanted. Within 24 hours she found upfront about the process and cost. She had to reach out to other dealerships to find the F-150 with the options I wanted. Within 24 hours she found the truck and another few hours after that she secured the trade. She reviewed all rebates and discounts I was receiving. Even invited me to an event at the dealership to receive another $500.00 off. Was able to discuss the cost of extended warranties with David in finance the night before. I had them put on some accessories and Jason in service worked extremely hard to get the vehicle done and prepped by the time I signed the paperwork. I highly recommend this dealership. Flora is by far the best salesperson I have ever had. She is highly motivated, honest, and I didn't have to worry about certain details slipping through the cracks. More

Print

David was incredibly helpful and was able to answer any and all of my questions. and all of my questions. More

Print

Amazing experience at this dealership. Received a fair offer right away on my trade in and had a deal done in 30 minutes. Financing explained all warranties and coverages but there was zer Received a fair offer right away on my trade in and had a deal done in 30 minutes. Financing explained all warranties and coverages but there was zero pressure. Can't say enough good things about this experience. More

Print