David Earnest
David Earnest at Five Star Subaru of Grapevine
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David Earnest

Courtesy Driver

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
15 Reviews
5.0

15 Reviews

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15 Reviews of David Earnest

October 10, 2024

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Employee Rating

I took my car in for an oil change and tire rotation. My service consultant was a young man named Jason. He was a gentleman and very professional. I also stopped by the parts department and was treated v More

by Gerard “Gary” Mills
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I thought my service consultant’s name was Jason. I didn’t see him above.

Oct 10, 2024

Five Star Subaru of Grapevine responded

Mr. Mills, Thank you so much for recognizing Jason, David, and our efforts at Five Star Subaru. Whether you need additional services or parts, we look forward to sharing our expertise. Please stay in touch at 817-438-1700. We are here for you! Take care, Jakob Ritter, Service Director

May 26, 2024

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Subaru of Grapevine is really the best. Friendly service and kind people make the experience wonderful. More

by rodriguez.lynn.f
Service Price Transparency
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Recommend Dealer
Yes
May 27, 2024

Five Star Subaru of Grapevine responded

Lynn, Thank you so much for recognizing the many Five Star Subaru staff! We are grateful to call you our customer and friend. When you need our advice, please call 817-438-1700. We look forward to sharing our knowledge. Best regards, Jakob Ritter, Service Director

April 10, 2024

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Colin took great care of me as my service advisor. He was polite, performed a walk around inspection, updated me throughout the process and even took the time to review my vehicle’s multi-point inspec More

by ryanmurray1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Womack , Corey Slovak, Colin Housknecht

Apr 10, 2024

Five Star Subaru of Grapevine responded

Thank you, Ryan, for taking the time to rate your Five Star Subaru service visit. Customer satisfaction is a priority and we continue to welcome your questions at 817-438-1700. Give us a call whenever you need our advice. Safe travels! Take care, Jakob Ritter, Service Director

March 30, 2024

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Matt Branch was my Service Advisor - Very Professional and thats all I have to say More

by howiewalling
Service Price Transparency
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Recommend Dealer
Yes
Mar 31, 2024

Five Star Subaru of Grapevine responded

Howiewalling, Thank you for your comments. We're happy to hear that Matt provided you with professional service during your visit to Five Star Subaru. Your satisfaction is our priority, and we're focused on meeting your expectations in our service center. Call 817-438-1700 whenever you need vehicle advice. Safe travels, Jakob Ritter, Service Director

March 26, 2024

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Great people - kind, friendly, knowledgeable. Efficient service - I came in for regular maintenance but mentioned an additional issue and it was handled quickly. More

by christine.b
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Zambrana

Mar 27, 2024

Five Star Subaru of Grapevine responded

Christine, Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience at Five Star Subaru. Providing exceptional service is our priority, and we're glad to know that David and Jose were able to assist you efficiently and address your additional concern promptly. We truly appreciate your kind words and look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out to 817-438-1700. Best regards, Jakob Ritter, Service Director

March 14, 2024

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Five Star was actually a miss when I visited them interested in buying a car last year. However, multiple bad experiences with other dealers brought me back to them for service today and they knocked More

by heajohns23
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Branch

Mar 15, 2024

Five Star Subaru of Grapevine responded

Heajohns23, We appreciate your return to Five Star Subaru. Thank you for the second chance to prove that customer satisfaction is a priority. We hope to hear from you again at 817-438-1700. Call any time you need our vehicle advice Sincerely, Jakob Ritter, Service Director

February 23, 2024

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Pleasant. Prompt. Personal. Professional. Four words that describe the service I received today. What more can you expect? More

by Happy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Blackmon, Deion Thomas

Feb 23, 2024

Five Star Subaru of Grapevine responded

Thank you, Happy! We appreciate your four words and business at Five Star Subaru. When you need future car care, we hope to hear from you at 817-438-1700. Always expect more at our dealership! Safe travels, Jake Ritter, Service Director

February 13, 2024

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Initially was frustrated with service received but promptly received a call from manager who went above and beyond to take care my car. He explained what happened and it was no fault of the service I More

by Henrietta
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Recommend Dealer
Yes

Other Employees Tagged: Jason Womack, Rex So

Feb 14, 2024

Five Star Subaru of Grapevine responded

Thank you, Henrietta, for taking the time to endorse the Five Star Subaru service department. Between visits, call 817-438-1700 with concerns. We are here to offer our advice when you need it. Best regards, Jake Ritter, Service Director

February 07, 2024

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Everyone was very helpful and kind. Matt was clear and I knew that my car was in good hands. Good atmosphere when I picked up my car. More

by A.borko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Branch

Feb 07, 2024

Five Star Subaru of Grapevine responded

A.borko, We appreciate you at Five Star Subaru. Helping you care for your car is our focus and we welcome the chance to share our advice. Reach out to 817-438-1700 between visits if you need our knowledge. Thank you, Jake Ritter, Service Director

January 21, 2024

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Employee Rating

Deion was an excellent advisor and provided exemplary service. Everyone at the dealership was friendly. More

by Bamward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deion Thomas

Jan 21, 2024

Five Star Subaru of Grapevine responded

Bamward, We appreciate you and your business at Five Star Subaru. Keeping you knowledgeable about your Subaru is important and we welcome your questions at 817-438-1700 any time. Safe travels and reach out when you need our advice. Thank you, Jake Ritter, Service Director

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