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David Cowdrey
144 Reviews
144 Reviews of David Cowdrey
July 11, 2019
Very helpful, courteous. Had a problem with my interior lights not shutting off. They quickly identified the problem and fixed it, they did not charge for the service. Had a problem with my interior lights not shutting off. They quickly identified the problem and fixed it, they did not charge for the service. More
by Kris39
Verified Customer
July 02, 2019
30,000 mile check up Service was super easy. to set up appointment was easy. Drop off is easy. Customer service and explanation was great Oil change,transmission oi Service was super easy. to set up appointment was easy. Drop off is easy. Customer service and explanation was great Oil change,transmission oil change,and all air filters. Parts came to $100. Service charge $200. I personally can do an oil change on my car in 15 minutes. I am not sure the time requirements to change transmission fluid and air filters. But $200 for labor seems excessive. More
by CHADARADO
June 28, 2019
Repair talgate switch Great Service. Repair was completed when they said it would be. The wait time was reasonable. They had the correct part the first time ordering. Great Service. Repair was completed when they said it would be. The wait time was reasonable. They had the correct part the first time ordering. More
by WERVUC
June 13, 2019
Good customer service! Very helpful with any questions or concerns! Good customer service! Friendly and taking the time to explain my concerns! They are honest with the serv Very helpful with any questions or concerns! Good customer service! Friendly and taking the time to explain my concerns! They are honest with the service on my vehicle! I recommend going there for service or sale. I bought a truck from there and service it at Lebanon Ford! More
by WILLLEVAKIS
Other Employees Tagged: Bill Boehle, Michelle Winchell
June 08, 2019
Always friendly, accommodating and outstanding 27K service check. In, out, perfect and for a reasonable price. I drive an hour to have my truck serviced at Lebanon Ford. I bought it there and ha 27K service check. In, out, perfect and for a reasonable price. I drive an hour to have my truck serviced at Lebanon Ford. I bought it there and have had all service done there, despite the fact that I have a Ford dealer in my home town. More
by MARINEINVESTIGATIONS
June 01, 2019
Excellent customer care Fred and Dave were outstanding as well as the mechanics. Took two attempts to figure out the problem with my truck, and nailed it the second time. On Fred and Dave were outstanding as well as the mechanics. Took two attempts to figure out the problem with my truck, and nailed it the second time. On top of that discounted the second time because they missed it the first time. Outstanding job on all the staff I dealt with. More
by GGRANT184
Other Employees Tagged: Fredson Small
May 29, 2019
Oil change plus waiting time took a little over an hour due to the fact that I didn't have an appointment. They also removed the cross racks for me. plus waiting time took a little over an hour due to the fact that I didn't have an appointment. They also removed the cross racks for me. More
by ronhagar
May 28, 2019
Vehicle detailing for the puchased paint and interior I brought our 2019 F350 down for the interior and paint detailing work that was part of the extended warranty package. Dave had a loaner ready if I ne I brought our 2019 F350 down for the interior and paint detailing work that was part of the extended warranty package. Dave had a loaner ready if I needed it, I told him I had a set of plans I was douing a take off and was there a large table I could use. He checked and found one up front next to the customer waiting area. I was able to work on my plans while the truck was being serviced,. He came out a couple of time to give me an update and asked if I neded anything. Truck came out looking great inside and out. Look like they even buffed out the truck cap I had on it. Thanks Dave and your service crew for your work on my truck and for allowing to use one of your dsales person decsk to get some work done. Grant Spates Spates Constructyion Inc Derby VT More
by spates
May 17, 2019
Excellent and pleasant experience. Duane was pleasant and easy to deal with. He explained everything thoroughly and was very accommodating. This is actually the second vehicle that I pu Duane was pleasant and easy to deal with. He explained everything thoroughly and was very accommodating. This is actually the second vehicle that I purchased through Duane. I will continue to do business with Lebanon Ford as I have been happy with their service and sales thus far. More
by NORMLEBLANC
Other Employees Tagged: John Davis, Duane Vielleux
May 14, 2019
Transparent and Quick The dealership handled my issues quickly and communicated clearly about pricing and timing. The staff are very friendly and helpful and the issues wer The dealership handled my issues quickly and communicated clearly about pricing and timing. The staff are very friendly and helpful and the issues were repaired. More
by bostowyo
