144 Reviews
Write a Review144 Reviews of David Cowdrey
September 11, 2019
Answered all my questions I went in with some hard to describe problems. The service writer worked with me, helped me better phrase them, and worked for solutions. It was all w I went in with some hard to describe problems. The service writer worked with me, helped me better phrase them, and worked for solutions. It was all with electronic controls. I consider myself technically savvy, but I just had it wrong. He explained the purpose, a little of what goes on behind the panel, and showed me how to use it. A bit of an expensive lesson for me, but done with understanding and never condescending. Thanks guys. More
September 04, 2019
Positive experience at a fair price Quality work at a fair price and even completed repair quicker than expected. Repair was quality for a difficult part replacement due to motor locatio Quality work at a fair price and even completed repair quicker than expected. Repair was quality for a difficult part replacement due to motor location, but skilled, knowledgeable mechanics made it easy. Also began talking to sales about our next vehicle which we are now considering returning to this location for our next purchase. More
Other Employees Tagged: Duane Vielleux
September 03, 2019
Fully Satisfied The service department understood my problem completely and agreed to turn repairs around very quickly. I was doubtful but the found that the traits w The service department understood my problem completely and agreed to turn repairs around very quickly. I was doubtful but the found that the traits were taken care of, in even less time and, I might add, at a very fair price. More
August 28, 2019
Curtious and Helpfull I took my F-150 in for a service. The staff were friendly and helpful with chasing down warranty items. I will be going there next time I need a ser I took my F-150 in for a service. The staff were friendly and helpful with chasing down warranty items. I will be going there next time I need a service. More
Other Employees Tagged: Michelle Winchell
August 27, 2019
Service Visit Needed an oil change and to have a faulty tail light replaced. Tail light was replaced and Service was done in a timely fashion. All is good now!! Needed an oil change and to have a faulty tail light replaced. Tail light was replaced and Service was done in a timely fashion. All is good now!! More
Other Employees Tagged: Michelle Winchell
August 11, 2019
My Review I thought the service at Lebanon Ford was fantastic. I had an airbag replaced, changed the transmission fluid and there was a sensor issue. They found I thought the service at Lebanon Ford was fantastic. I had an airbag replaced, changed the transmission fluid and there was a sensor issue. They found the problem and repaired it. Even the drivers they have are very good at keeping a conversation going. The whole experience was fantastic. More
August 09, 2019
Perfect 👍 my My check engine light came on, I called as was able to bring in my car the next day, it was in the service bay almost immediately, when fixed both th My check engine light came on, I called as was able to bring in my car the next day, it was in the service bay almost immediately, when fixed both the service writer and the technician came and gave me an explanation of what was wrong. In an hour I was back on the road. More
Other Employees Tagged: Chet , service tech
August 05, 2019
To the point No nonsence, I came in, I was taking care of immediately, car was being taken into the service dept. before I even finished signing my work order, in No nonsence, I came in, I was taking care of immediately, car was being taken into the service dept. before I even finished signing my work order, in less than an hour I was on my way More
July 25, 2019
On time, Service that was needed wad completed. L o f, rotate, nh inspect, check out vehicle. Service was completed on time and on budget. Explained all that Service that was needed wad completed. L o f, rotate, nh inspect, check out vehicle. Service was completed on time and on budget. Explained all that was performed. More
July 18, 2019
Staff is polite, and the service is excellent. I recently took my Ford Escape to Lebanon Ford for an oil change. The staff was polite and efficient, and the service was performed in a timely manne I recently took my Ford Escape to Lebanon Ford for an oil change. The staff was polite and efficient, and the service was performed in a timely manner. I'll be back! More

