David Cowdrey | Page 12

Service Dave and Phil were professional and got my truck in very fast to install a leveling kit. The quote was right on with the actual price. Dave and Phil were professional and got my truck in very fast to install a leveling kit. The quote was right on with the actual price. More

by JORDAN58 Verified Customer Verified Customer

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Speedy service Checked in for my appointment and the truck was taken back and serviced right away. Very happy. Very speedy service. Staff was friendly and knowledgea Checked in for my appointment and the truck was taken back and serviced right away. Very happy. Very speedy service. Staff was friendly and knowledgeable as well More

by BNSCHULER Verified Customer Verified Customer

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9000 mile check Very good service. They did what I asked and did it well. They accepted my drop off and pick up times. To be honest, the fact that I have to type 25 w Very good service. They did what I asked and did it well. They accepted my drop off and pick up times. To be honest, the fact that I have to type 25 words to finish irks me a lot. More

by goals7475 Verified Customer Verified Customer

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Service David was quick to rectify an issue that I had with my wipers. He also worked with my schedule when booking an appointment. My vehicle was in perfe David was quick to rectify an issue that I had with my wipers. He also worked with my schedule when booking an appointment. My vehicle was in perfect shape after being serviced. I definitely will come back for service needs. More

by allgoodfournow Verified Customer Verified Customer

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Good overall but left a bit to be desired on price Overall the sales and service staff were all wonderful. Polite, courteous, respectful and even very patient and tolerant of my crazy kids who were acc Overall the sales and service staff were all wonderful. Polite, courteous, respectful and even very patient and tolerant of my crazy kids who were accompanying me. This was my experience while purchasing my car as well as at a service appointment afterwards. They were kind enough to pick up my old car at my house and drop off the new one after swapping the tires. They also gave me a loaner car at no charge while having some things done to my new one. Where I see room for improvement: Call me cheap but I went in there with a solid idea of how much I wanted to finance and what my trade in was worth. They weren't able to meet what I wanted and I felt a bit pressured to buy. That's probably on me though, I could have walked away. Other than that, I wish they had gone the extra mile like some other dealerships I've dealt with in terms of the little things like washing or vacuuming the new car when they had it for the service appointment or delivering it with more than a quarter tank of gas. Things like that would have made a huge difference for me and cost them little to nothing. More

by k Verified Customer Verified Customer

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Prompt, thorough, professional I was met at the service door by the manager who reviewed my issues. He invited me to the waiting area while they whisked my car away to work on it. I I was met at the service door by the manager who reviewed my issues. He invited me to the waiting area while they whisked my car away to work on it. In short order the manager came to find me and assured me that the car checked out we and the we could proceed on our trip south with no car worries More

by dennis.g.cogan Verified Customer Verified Customer

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Oil change and overview check I arrived for a 2:00 appointment and drove right into the service center area. A gentleman met me and took out my walker for me. He went over everyth I arrived for a 2:00 appointment and drove right into the service center area. A gentleman met me and took out my walker for me. He went over everything that Ford recommended that I have done at that time. I went to the waiting area and before I knew it, he came back to say that my vehicle was ready for me. It was only 40 minutes. I paid my bill and they had turned my vehicle around for me so that I could drive right out of the service area. I was very pleased with the service that Lebanon Ford provided. More

by HAWK8 Verified Customer Verified Customer

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Fabulous service Friendly, successful service, done promptly and efficiently. Shout-out to Bob who was so pleasant. Explained what was done in a clear manner. Great Friendly, successful service, done promptly and efficiently. Shout-out to Bob who was so pleasant. Explained what was done in a clear manner. Great shuttle service. More

by djudd44356 Verified Customer Verified Customer

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Great customer service Scheduling my service was easy, they were ready for the truck when they scheduled, they did a thorough check though on the truck and found an issue th Scheduling my service was easy, they were ready for the truck when they scheduled, they did a thorough check though on the truck and found an issue that they resolved quickly with parts on hand. More

by DAVID.PLUMLEY Verified Customer Verified Customer

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excellent The service from the time I called to schedule to the time I picked the car up was superb. I highly recommend David and the rest of the team. The service from the time I called to schedule to the time I picked the car up was superb. I highly recommend David and the rest of the team. More

by PPRUCCI Verified Customer Verified Customer

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