Dason Howard
Dason Howard at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Dason Howard

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
166 Reviews
4.8

166 Reviews

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166 Reviews of Dason Howard

August 10, 2026

Dealership Rating
Employee Rating

Derik was fantastic in his transparency and patience. I never felt pressured at any point in time. I’d also like to commend Jeff B who was the same. Also felt comfortable with finance. Was never pressure More

by cwnzphillips
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Ward, Jeffrey Bockemehl

Aug 10, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that Derik and Jeff B provided you with such a positive experience at James Wood Chevrolet Buick GMC Decatur. We strive to create a comfortable and pressure-free environment, and it's great to know that you felt at ease throughout your transaction. I appreciate your feedback, and we look forward to serving you again in the future. Have a great day in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 09, 2026

Dealership Rating
Employee Rating

Dawson was My service representative. He kept in touch with me weekly about my vehicle. Although my Tahoe had total mechanical failure, Dawson always reassured me that I would be taken ca More

by KIRKLYNNE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Aug 09, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Kirk! I’m thrilled to hear that Dawson provided such excellent support throughout your service experience with your Chevrolet Tahoe. It's great to know that he was able to keep you informed and reassured during the process. I appreciate your trust in James Wood Chevrolet Buick GMC Decatur, and we look forward to serving you again in the future. Have a fantastic day in Keller, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 05, 2026

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Employee Rating

They took care of me when no one else would. Very personable dealer and I will most likely go back there for my next ride. More

by HEADYSHACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I’m thrilled to hear that our team at James Wood Chevrolet Buick GMC Decatur was able to assist you when you needed it most. We look forward to helping you with your next ride, and are proud to serve customers in the Wichita Falls, Texas area. See you soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 31, 2026

Dealership Rating
Employee Rating

Shawn takes care of everything on the list of issues with no misses. He remembers the vehicles and knows what they need almost without needing to be on top of it myself. More

by E_NELLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe, Bryan Stanley

Jul 31, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that Shawn provided such exceptional service and took care of everything for you at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. It's great to know he made the process smooth and attentive. I appreciate your feedback, and we look forward to serving you again in the future. I'm always here to help in Fort Worth, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 29, 2026

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Employee Rating

Staff was okay but not very knowledgeable- long turnaround time for several services; did not give the results to the multiple point inspection More

by JENM
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Jul 30, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Jen. I appreciate you taking the time to share your experience with James Wood Chevrolet Buick GMC Decatur. I understand your concerns about the staff's knowledge and the turnaround time for services, as well as the communication regarding the multi-point inspection. Your insights are valuable, and we encourage you to reach out to us directly so we can address these issues and improve your future experiences. We hope to exceed your expectations next time. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 23, 2026

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Employee Rating

Service center missed leaking tire on first visit but patched the tire effectively on return visit. Thanks! More

by Rita Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Rita! I appreciate you giving us the opportunity to address the tire issue during your return visit. We strive to provide the best service possible, and I'm glad to hear that the patch was effective. We hope to see you again soon and serve you in the Keller, Texas area! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 17, 2026

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Employee Rating

Great service,courtesy and waiting time was great to get service done while I waited. Thank all who were involved in the service of my vehicle More

by JOEANDLILLIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Joe and Lillian! I truly appreciate your kind words about the service and courtesy you received at James Wood Motors, Inc. We take pride in providing a great experience for our customers, and I’m glad to hear you were satisfied. We look forward to seeing you again next time you need assistance! Proud to serve customers in Wichita Falls, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

June 18, 2026

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Employee Rating

I had a wonderful experience working with Jennifer Westerlund at James Wood Decatur. The communication throughout the entire process was consistent, and she kept me updated every step of the way. My v More

by max49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Max! I’m thrilled to hear that you had a great experience with Jennifer and our service department at James Wood Chevrolet Buick GMC Decatur. We are dedicated to maintaining strong communication and providing efficient service. I appreciate your recommendation, and our team here in Fort Worth, Texas looks forward to serving you again in the future. Have a great day! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

June 05, 2026

Dealership Rating
Employee Rating

Service Tech was friendly and courteous. This service took a little longer than expected. My regular service tech was off, and the fill ins did not keep me informed of the progress like in t More

by RWHITSON63
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I appreciate your kind words about our service tech's friendliness and courtesy. I understand that timely communication is important, and I apologize for any inconvenience caused by the delay and lack of updates during your visit. Your experience is important to us, and I encourage you to reach out to James Wood Chevrolet Buick GMC Decatur if you have any further concerns. We look forward to serving you better in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

June 04, 2026

Dealership Rating
Employee Rating

Excellent personal to work with. Very knowledgeable, not pushy. Always friendly with everyone. they always ask if you need something. More

by W.WHITSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Asa Johnson Jr

Jun 04, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I’m thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. We strive to provide knowledgeable and friendly service, and it’s wonderful to know that this stood out to you. I appreciate your support, and we hope to see you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

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