Darrin Henry

Outstanding from beginning to end patient through thru the whole process no complaints I have went to Carnac and they were no where near as helpful as the team from Heiser friendly all so the whole process no complaints I have went to Carnac and they were no where near as helpful as the team from Heiser friendly all so More

by stanley.shackelford Verified Customer Verified Customer

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Loved the people and the dealership, but it took 2 hrs to even get a test drive. 6 hours there is way too much time. even get a test drive. 6 hours there is way too much time. More

by billlutzdco Verified Customer Verified Customer

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My family and I have bought, I believe, 6 cars from Heiser. Every time the process has been stress free and seamless. Big time hats off to Jorge Ndina, he’s our go to and our guy!!! Thank you Jorge, yo Heiser. Every time the process has been stress free and seamless. Big time hats off to Jorge Ndina, he’s our go to and our guy!!! Thank you Jorge, you do a job bang up job time and time again. Both my dad and I are very grateful. 🙏🙏 More

by MCURLEYJACOBS0812 Verified Customer Verified Customer

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Jorgo ndina thank you so much for helping us and taking the time to explain everything about our new sienna , big thanks to Alex hall as well for keeping us on the loop while we were waiting on our vehicle the time to explain everything about our new sienna , big thanks to Alex hall as well for keeping us on the loop while we were waiting on our vehicle, the only thing that I would suggest is better prediction on the waiting time .. More

by cesar.703 Verified Customer Verified Customer

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I received excellent care and assistance from first expressing my interest, through purchasing the vehicle. I appreciated everything about the experience, and I was glad to be welcomed to the "Heiser f expressing my interest, through purchasing the vehicle. I appreciated everything about the experience, and I was glad to be welcomed to the "Heiser family." More

by Gary Rintelmann Verified Customer Verified Customer

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Peter was very cordial, friendly, and efficient. My car went in on time and came out in less than an hour for a routine maintenance appointment. My car went in on time and came out in less than an hour for a routine maintenance appointment. More

by ROSKODAN Verified Customer Verified Customer

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Purchasing my new car went smoothly overall. I did some research ahead of time, which helped narrow down the options and made the process more efficient. The dealership staff were helpful and tr I did some research ahead of time, which helped narrow down the options and made the process more efficient. The dealership staff were helpful and transparent, and the test drive confirmed my choice. Negotiations were straightforward, and I was able to get a fair deal without too much hassle. I’m happy with the vehicle I chose and feel confident I made the right decision. More

by farrelltj Verified Customer Verified Customer

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**UPDATE** After finding out that they sold my dad an extended warranty he didn’t want, I contacted them the same day and the next to get it removed. Both times, I’ve been sent to voicemail, and no one h extended warranty he didn’t want, I contacted them the same day and the next to get it removed. Both times, I’ve been sent to voicemail, and no one has bothered contacting me back. Very shady and dodgy. It’s like, once they make a sale on you, all customer service is out the door. I don’t recommend. They kept trying to upsell us and I had gotten a lot of the packages removed. However, the final day of signing, I couldn’t go with my father due to work. And they chose to use that to their full advantage by selling him an $850 unneeded extended warranty. Contact us at any time. We want this canceled. ———— Darren was very friendly and efficient. He was accommodating. It felt like there was no hassle with him. Darren puts the customer first and he wants you to have the best experience. We’ve bought from him a few times before, and we will continue buying from him again. Thank you! More

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We were very impressed with Darrin’s knowledge of the vehicle. Darrin was very attentive to our questions and did an outstanding tour of the vehicle features and performance. Every aspect of interacting vehicle. Darrin was very attentive to our questions and did an outstanding tour of the vehicle features and performance. Every aspect of interacting with him was top shelf. The vehicle was immaculately clean and shiny. I cannot think of anything er could have done further impress us. More

by robwalla Verified Customer Verified Customer

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Darrin was really great to work with, I would definitely recommend him to anyone looking to purchase a vehicle. The one thing I was frustrated with was how pushy it felt to get additional add-ons that I wa recommend him to anyone looking to purchase a vehicle. The one thing I was frustrated with was how pushy it felt to get additional add-ons that I wasn't interested in, and the service fees felt overpriced when you factored that into the add-ons. I regretted doing the add on service I did end up settling as I was not fully informed of what was happening with it and by the time I wanted to remove it, it was too late. I felt I was given zero time to review all of the pricing details, and the finance manager seemed very annoyed that I was trying to review everything before signing - THANKFULLY I DID because we were incorrectly charged a sales tax rate that ended up saving us a lot of money!! So would I buy from them again? I would, but hard life lessons learned when it comes to all of the information/details included. I should have gotten a better deal with everything and I certainly regret that still. More

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