Darren Van Orden
Darren Van Orden at Cortese Ford Lincoln
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Darren Van Orden

Service Writer

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

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4.7
142 Reviews
4.7

142 Reviews

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142 Reviews of Darren Van Orden

November 22, 2024

Dealership Rating
Employee Rating

Always a fantastic experience at Cortese. I can always count on honesty, transparency and respect. This has been my go to dealership for many, many years and I recommend anyone who’s looking More

by SavedStephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Reed

November 22, 2024

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Employee Rating

Cortese has been my go to dealership for years. The people there are all very friendly and helpful and the service department has not failed us for any service work we need done. More

by gosman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Scott Rhodes, Patrick Zimmerman , Zach Sypolt - Service Advisor

November 20, 2024

Dealership Rating
Employee Rating

Friendly, on time, reliable, good job, fast, good quality, customer oriented, pick and drop available More

by S.dehne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 25, 2024

Dealership Rating
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I feel like part of the family for I have been buying car close to 30 years. I would say Thank You to Massimo my Ford salesman who helped me to take care of my old vehicle to get me into a 2025 Ford escape. More

by ttsmith885
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Darren Sneddon, Michelle Reed , Massimo sales person

Oct 29, 2024

Cortese Ford Lincoln responded

Thanks for being apart of the Cortese Family, we appreciate your business and your loyalty. Thanks again.

October 19, 2024

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Employee Rating

The service managers have been extremely helpful and go the extra mile to solve the issue More

by GGINSBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Cortese Ford Lincoln responded

Thank you for your business here at Cortese.

October 19, 2024

Dealership Rating
Employee Rating

Service department is fantastic, great group of friendly, helpful staff. Would highly recommend this dealership More

by mcconachiea
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes, Al Rossester , Zach

Oct 21, 2024

Cortese Ford Lincoln responded

Thanks for the 5 stars. Appreciate your buisness.

October 15, 2024

Dealership Rating
Employee Rating

They were punctual, did the work fast and explained everything veru clear and very precisé. More

by Sasanch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Cortese Ford Lincoln responded

Sansanch, thanks for the great review.

October 10, 2024

Dealership Rating
Employee Rating

Service was done in a timely manor. I do wish the tire prices were a bit more competitive. I paid $100 more per tire. More

by grant28
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Cortese Ford Lincoln responded

Grant thank you so much for your feedback, we will continue to strive for 5 stars. Thanks for your business.

October 05, 2024

Dealership Rating
Employee Rating

Cortese Service Department continues to be our go-to service shop if we have any issues. This time it was a leaky exhaust system on my truck. My new service tech, Zach Sypolt, did a great job as did the More

by gosman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Scott Rhodes, Patrick Zimmerman , Zach Sypolt

Oct 07, 2024

Cortese Ford Lincoln responded

We appreciate your business, the kind words and the 5 stars. Thanks a lot!

October 01, 2024

Dealership Rating
Employee Rating

Number 1 Ford franchise since 1951 when my Dad was manager and 1971 when I was Manager. Been the same as Koerner and now Cortese. Keep up the good work! Makes me proud! More

by dheelon1152
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Patrick Zimmerman, Jack Hawes , Paul Ford mechanic

Oct 03, 2024

Cortese Ford Lincoln responded

Thanks for the great review.

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