Darren Sneddon | Page 8

Excellent sales and service form everyone. I came in for an oil change and came out with a new car! I came in for an oil change and came out with a new car! More

by pmack1 Verified Customer Verified Customer

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Great service from beginning to end. I came in for an oil change and went home with a new vehicle! Very pleased with everyone involved. I appreciate the honesty of all your associates I came in for an oil change and went home with a new vehicle! Very pleased with everyone involved. I appreciate the honesty of all your associates. More

by pmack1 Verified Customer Verified Customer

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Cortese Ford is excellent for Sales and service. Just moved to NY less than a year ago and the have been great. My Sales person Serena was great when I bought my lease and Al in Service is always a Just moved to NY less than a year ago and the have been great. My Sales person Serena was great when I bought my lease and Al in Service is always a pleasure to work with. More

by wlawler0 Verified Customer Verified Customer

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I purchased the car I leased two and a half years ago in a different state. Cortese made all the difficult things simply and got me a great rate so I could buy my Ecosport. The Sales agent and Manager were a different state. Cortese made all the difficult things simply and got me a great rate so I could buy my Ecosport. The Sales agent and Manager were great communicators. I have used Cortese for service since I moved to New York and they have been really great as well! More

by wlawler0 Verified Customer Verified Customer

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I was very pleased with the knowledge, courtesy and professionalism of the entire staff. Everyone was very helpful and went out of their way to make purchasing the vehicle a pleasant experience. professionalism of the entire staff. Everyone was very helpful and went out of their way to make purchasing the vehicle a pleasant experience. More

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Dealership was pleasant and easy to work with. Nothing to complain on our end. The staff was great Nothing to complain on our end. The staff was great More

by jacobkattner Verified Customer Verified Customer

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As explained in the text reply, the overall experience was pleasant. I dropped my '21 F150 off at 8 a.m. on Friday 15 APR 2022 for scheduled recall item repairs, expecting it to take a few hours. They too was pleasant. I dropped my '21 F150 off at 8 a.m. on Friday 15 APR 2022 for scheduled recall item repairs, expecting it to take a few hours. They took it back immediately. Waited in the lounge area and then decided to walk as it was a nice day. Made it to Jay's Diner (excellent breakfast - work with April H!) and waited for family. We decided to go back to Cortese after breakfast (around 10:30) to look at some Explorers. When I checked to see where they were on the process, they had not even started, but was "next up". Went back out to look at the Explorers in the pre-owned lot. Serena (spelling?) greeted us warmly and I mentioned how we enjoyed working with Bryce to lease the F150. She said she'd let him know we were out here & see if he wasn't busy. He came out and showed us the two '21 Explorers they had, inviting us to climb in and he explained many of the features. He showed my 8 year-old daughter the back seat and third row features. He explained all of the nuances of the Limited edition we were looking at to my wife and I. If you are looking to lease/buy, I cannot recommend Bryce highly enough! He is *very* detail-oriented. If we were in the position financially, we would have purchased that '21 Explorer then! I look forward to working with Bryce in the future! The service guys are knowledgeable and cordial, I guess I just expect that when I drop something off seemingly first in line, it gets worked on first. Best regards, Marc More

by MRCOFFIE Verified Customer Verified Customer

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Friendly staff specially Terry since the begging, he helped me and my father getting the cars helped me and my father getting the cars More

by jesusgabrielriverarosado Verified Customer Verified Customer

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The stuff that I was in contact never gave me what I asked for in order to make my decision about another lease! Very disappointing. asked for in order to make my decision about another lease! Very disappointing. More

by Mido Verified Customer Verified Customer

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this is the second time i deal whit Makayla she is very cordial she answer all my question and kept in contact whit me true the hall buying experience i definably will buy my next ford explore from Cortez cordial she answer all my question and kept in contact whit me true the hall buying experience i definably will buy my next ford explore from Cortez and diphenyl will recommend Makayla to my friends to go and see her for the next car they are buying the service is good and they will tell you exactly what you want to hear More

by ricardo_moreira23 Verified Customer Verified Customer

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