Darrell Pork
Darrell Pork at Norm Reeves Honda Superstore Cerritos
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Darrell Pork

Internet Sales and Special Finance Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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4.9
201 Reviews
4.9

201 Reviews

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201 Reviews of Darrell Pork

January 14, 2025

Dealership Rating
Employee Rating

This was the fastest buy I ever done with a dealership. Thanks to Darell he was the best !! More

by fabsternun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 31, 2024

Dealership Rating
Employee Rating

It was a great service I recommend going to do the service there with u guys More

by Miguelzuno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks, Miguel! We appreciate your positive feedback for our service team and look forward to helping you maintain your vehicle for many miles to come.

November 23, 2024

Dealership Rating
Employee Rating

They were very helpful and did really well at explaining everything to me. Everything went well. More

by chris27bunyi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2024

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Chris! We're glad that you felt confident with your decision on a car with all the information that our staff could provide to you. If you need anything else, please do not hesitate to reach out. Thank you!

November 14, 2024

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Employee Rating

The process took way too long being that we financed through our bank. You should make it a little easier to purchase a car especially when using other financing. Even trying to hand the check over was More

by Alicevilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2024

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new-to-you Honda, Alice! We understand your frustration with the wait to get behind the wheel. We will look into our processes to see what can be streamlined for customers in the future. Thanks for sticking with us, and we hope that when you return, that you will enjoy a five-star experience!

November 14, 2024

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Employee Rating

Darrell is always amazing! Makes all of our transactions smooth and effortless! Have been working with him for years and look forward to continue to work with him. We refer all More

by Eileen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2024

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Eileen! We appreciate your loyalty to our dealership, and we will pass on your compliments to Darrell. Thanks so much for recommending us to your family and friends, and we're looking forward to working with you for many more years!

November 08, 2024

Dealership Rating
Employee Rating

Great service, always easy to drop the car and pick up the car. They explain all work ahead of time. More

by Jadigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Linda Ly

Nov 08, 2024

Norm Reeves Honda Superstore Cerritos responded

We're glad that our drop-off/pick-up works well for you! We're also pleased that you feel well-informed about the services that your Honda receives. Thank so much, and please let us know what else we can do for you!

October 23, 2024

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Employee Rating

Horrible customer service from the Advisor and manager as well. Didn’t even solve my problem or concerns. No updates!!! More

by adlis
Recommend Dealer
No

Other Employees Tagged: Samantha Alejo , Jonathan (Advisor)

Oct 24, 2024

Norm Reeves Honda Superstore Cerritos responded

We'd like to hear about the issues that you encountered when you brought your Honda in for service, adlis. That way, we can discuss the issues we need to improve upon with our service staff and give you a five-star experience next time. Please contact our dealership to discuss these matters with our dealership representatives. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 22, 2024

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Employee Rating

Quick finish time as well as great customer service. I recommend Joseph, he's an awesome service representative. More

by rdcharles2864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd, Devon Fields

Oct 22, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent feedback! We’re always ready to assist you with your future needs.

October 21, 2024

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Employee Rating

This is my 3rd Honda but my first time at this location and my experience couldn't have gone better. I can't wait to be back. More

by kenny34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Delgadillo

Oct 21, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re glad to hear you had a great experience! Let us know how we can assist you in the future.

October 19, 2024

Dealership Rating
Employee Rating

Fast, reliable, communicative, helpful, and easy! I love taking my car here to get service and even to buy cars here! More

by Destinygast1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Norm Reeves Honda Superstore Cerritos responded

We're glad you had a great experience with us! Looking forward to seeing you again.

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