Daniel Guernsey

They will rush you and lie to you just to make a sale. I purchased a truck bed liner as part of the sale. I was expecting a Mopar part but got some cheap made in china brand bed liner. They told me the ca I purchased a truck bed liner as part of the sale. I was expecting a Mopar part but got some cheap made in china brand bed liner. They told me the car I had was equips with the hurricane engine, but it actually had the Pentastar. I would never recommend buying anything from these dirtbags. More

by patrick@hmgelectrical.com Verified Customer Verified Customer

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I have a tire match coupon from an email from the dealer and they refuse to match price Amazon because Amazon did not list a part number even though the brand, size and descripción matches. The coupon did n and they refuse to match price Amazon because Amazon did not list a part number even though the brand, size and descripción matches. The coupon did not stated that a “part number” is needed. They were looking for excuses to not honor their match coupon. More

by OTERO.RA Verified Customer Verified Customer

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I just have my car serviced yesterday (Invoice No. CHCS139108) and I was told by the service advisor (Rudy H.) that a 3% fee will be charged if using a credit card after I spend over $1,000. That’s ri CHCS139108) and I was told by the service advisor (Rudy H.) that a 3% fee will be charged if using a credit card after I spend over $1,000. That’s ridiculous and very petty of your dealership. You lost my business and a long time customer. I will not recommend this dealership to any friends or family. Charging credit card fee is not a standard practice and you will loose a lots of customers because of it. More

by OTERO.RA Verified Customer Verified Customer

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It’s always good to know when I drop off my truck for any repairs I can count on Rudy and the dealership to come through for me and get me back on the road. Way to go team! repairs I can count on Rudy and the dealership to come through for me and get me back on the road. Way to go team! More

by bcoker1463 Verified Customer Verified Customer

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Love nick. He has been so hopefully through what has been a very drawn out situation. He has been so hopefully through what has been a very drawn out situation. More

by LAURENDRURY Verified Customer Verified Customer

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Against my better judgement I tried this service department again. Sadly, the one specific thing I asked that was very important to me was not checked and addressed. The tire pressure for one tire s department again. Sadly, the one specific thing I asked that was very important to me was not checked and addressed. The tire pressure for one tire showed low. As I drove off it was still low. I thought that would reset as I drove. It didn’t. I called the service advisor who took 10 minutes to come yo the phone and she lied to me. She doesn’t care. This company doesn’t care. The “video” that was promised of the technician performing checks never arrived. The phone number I called to speak to a department manager from a follow up email remains unanswered after two days. Sad thing is that this place is closest to me for the brand I favor. The brand I intended to shop with for a new vehicle in two months. I may have to be less brand specific. There are too many recalls on Jeeps anyway. People are supposed to bake it break your business. This service department simply never gets it right. More

by vincessecret Verified Customer Verified Customer

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The service manager Daniel went above and beyond to ensure my experience was great and explained in detail a question I had about a charge. ensure my experience was great and explained in detail a question I had about a charge. More

by marcetinnak Verified Customer Verified Customer

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Tiffany Salazar is my service person. From start to finish she stays in contact to keep me updated on progress. From start to finish she stays in contact to keep me updated on progress. More

by VELLA_DANNY Verified Customer Verified Customer

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Nice service---- Good People. Thanks a lot Fast Quick Clean Profesional Good Coffee Washington room good Thanks a lot Fast Quick Clean Profesional Good Coffee Washington room good More

by alexdelrisco Verified Customer Verified Customer

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The Service Adviser, Ruddy Hernandez demonstrates professionalism and exceptional customer service on a consistent basis. A positive experience at Arrigo. professionalism and exceptional customer service on a consistent basis. A positive experience at Arrigo. More

by dsg7307 Verified Customer Verified Customer

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