Dan Stangl

First time customer, the communication has been challenging. Our leased car went back to the dealership within 24 hours after realizing that it was never cleaned. Then, one of the sensors was dis challenging. Our leased car went back to the dealership within 24 hours after realizing that it was never cleaned. Then, one of the sensors was dislodged from the rear of the car and it sat in service for nearly 2 1/2 weeks with poor information being provided. I showed up unannounced to speak with the GM to discuss these problems and Kevin was at least apologetic and receptive. As it turned out, the car had been ready, but I was never notified, even after having received a text from service within 48 hours saying that the part and its shipping information were still unknown. More

by JB Verified Customer Verified Customer

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Salesperson Dan Stangl is excellent and customer focused during the entire purchasing process. Way to go BMW of West Chester! during the entire purchasing process. Way to go BMW of West Chester! More

by J.H.HARRIS Verified Customer Verified Customer

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Easy to deal with. Great sales team and management. Kudos to Daniel for truly listening to my requests and great advice in the sales/ordering process. Daniel kept me in Great sales team and management. Kudos to Daniel for truly listening to my requests and great advice in the sales/ordering process. Daniel kept me informed on vehicle status from custom order until delivery. More

by Wpapalitskas Verified Customer Verified Customer

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Great experience with Dan picking up the second BMW at this dealership. Very pleasant sales process. this dealership. Very pleasant sales process. More

by tomislav.belosevic Verified Customer Verified Customer

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My 2024 bmw x5 50e had critical malfunction and service was not scheduled in advance. (System software glitch). Given the bad situation, the service team went out of their way to get me a loaner and next was not scheduled in advance. (System software glitch). Given the bad situation, the service team went out of their way to get me a loaner and next day service appointment. More

by DAVIDAVISD Verified Customer Verified Customer

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Dealership was fantastic, they allowed me to return a 2026 X5 in 3 days because I just wasn’t happy, I really wanted a higher performance car. I wound up getting a great deal through Dan, who was extreme 2026 X5 in 3 days because I just wasn’t happy, I really wanted a higher performance car. I wound up getting a great deal through Dan, who was extremely patient with me, and ended up with a 2025 BMW M4 competition convertible. Wow what a beautiful car. Thank U to Dan and WC BMW management for getting me into the right car, clearly you were focused on making the customer happy. More

by adippolito222 Verified Customer Verified Customer

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Car buying and trading old car was smooth, Salesperson and Finance Manager were professional and knowledgeable. Only problem encountered was that after calling and leaving several messages few days afte and Finance Manager were professional and knowledgeable. Only problem encountered was that after calling and leaving several messages few days after car purchase, Salesperson never returned the call, that is very unprofessional and will write that in Google reviews More

by sadhana Verified Customer Verified Customer

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I have worked with Dan Stangl for probably close to 15 years now. He is an absolute pleasure to work with and I will keep coming back to this location solely because of Dan years now. He is an absolute pleasure to work with and I will keep coming back to this location solely because of Dan More

by LIZMK79 Verified Customer Verified Customer

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First, your dealership did not properly complete the paperwork for the registration for my 850. I have been unable to drive my car for almost two weeks because I am concerned that I will receive a tick paperwork for the registration for my 850. I have been unable to drive my car for almost two weeks because I am concerned that I will receive a ticket because of the error by your dealership. Now, no one from the dealership is communicating with me regarding the replacement registration. Do I have to wait another two weeks before I can safely drive my new car? The lack of courtesy of keeping me informed of the status of the replacement registration is very frustrating. More

by charnetskylaw Verified Customer Verified Customer

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Very responsive and knowledgeable about the model. worked hard to locate the model that I asked dor worked hard to locate the model that I asked dor More

by MADEPHER Verified Customer Verified Customer

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