Dan Ford
Dan Ford at Tucson Subaru

Dan Ford | Page 8

Service Advisor

Tucson Subaru

4901 N Oracle Rd
Tucson, AZ 85704

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5.0
443 Reviews

Born in Norfolk, VA and have been in Tucson for 35 plus years, I have worked with Subaru for 19 years. I’m married and have 3 dogs. I like golfing, running, hiking and spending time with my wife and dogs

Dealership Experience

29 yrs, 4 mos

Industry Experience

29 yrs, 4 mos

5.0

443 Reviews

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443 Reviews of Dan Ford

February 09, 2024

Dealership Rating
Employee Rating

Dan Ford was my service advisor for this scheduled service & detailing visit. Dan and all the other Service Advisors & associates have been the best in the sales & service for me for 8 years so far More

by Tucson Teddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roland Balance

Feb 09, 2024

Tucson Subaru responded

Thank you for the Review!

February 03, 2024

Dealership Rating
Employee Rating

Extraordinary service, as usual. I recently had a 7:30 appointment with a loaner vehicle for the day. Service Advisor Dan Ford promptly greeted me and, after checking-in my car, dire More

by Bill B
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2024

Tucson Subaru responded

Thank you for the review!

February 02, 2024

Dealership Rating
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Use Tucson Subaru for all my service. Dan Ford has been my service advisor for years. He is always on top of what is needed and when. Very satisfied. More

by tgbrossack
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 02, 2024

Tucson Subaru responded

Thank you for the review!

December 10, 2023

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I am very pleased with my car buying experience at Tucson Subaru and especially with Kevin McDougall. He allowed us to see many options with no pressure. It was a great experience. Traci from Fiance Dept wa More

by lisactucci
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Traci Roberts, Kevin McDougall

Dec 11, 2023

Tucson Subaru responded

Thank you for Review!

Dec 11, 2023

Tucson Subaru responded

Thank you for the review!!! Traci

Dec 11, 2023

Tucson Subaru responded

Thank you so much for the Extradentary review, It means a lot to me and Tucson Subaru

November 30, 2023

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As always, the customer service at Tucson Subaru is top notch! Chris and Tracy are exceptional. More

by gzuniga3212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Smith, Traci Roberts

Nov 30, 2023

Tucson Subaru responded

Thank you for the Review!

Nov 30, 2023

Tucson Subaru responded

Thank you for the review!!!! Traci

Dec 01, 2023

Tucson Subaru responded

Thank you Gloria for being so loyal. We love you - Chris

November 16, 2023

Dealership Rating
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I have had nothing but great experiences at Tucson Subaru. The people are all so helpful and friendly. More

by marlo.buchmann
Sales Price Transparency
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Recommend Dealer
Yes
Nov 16, 2023

Tucson Subaru responded

Thanks for the Review!

Nov 16, 2023

Tucson Subaru responded

Thank you for the review!!!!!! Traci

Nov 17, 2023

Tucson Subaru responded

Awe!!! Thank you so much for your kind words. Please keep in touch!!! Debbie

October 23, 2023

Dealership Rating
Employee Rating

We were really pleased with the help received in our quest for a new vehicle. Chris was extremely knowledgeable, friendly, patient and easy to work with throughout the process. More

by jpaddock82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2023

Tucson Subaru responded

Thank you for the review!

September 19, 2023

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Employee Rating

Polite and nice people working at the dealership; salesperson wasn’t pushy. We were able to test drive the cars we liked. More

by Achi
Workmanship
Service Time
Recommend Dealer
Yes
Sep 19, 2023

Tucson Subaru responded

Thank you or the review.....Traci

Sep 19, 2023

Tucson Subaru responded

Thank you for the feedback! Mike

Sep 19, 2023

Tucson Subaru responded

Thank you for the review. Darla

September 16, 2023

Dealership Rating
Employee Rating

Spouse and I were apprehensive about purchasing a new Crosstrek; however, Mike, Terry and Curt made the experience stress free and pleasant. Mike did an excellent job explaining the Crosstrek features More

by Indylou520
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Terry Iseminger, Curt McHenry, Mike Henry , Scott Buford

Sep 16, 2023

Tucson Subaru responded

Thank you for the extraordinary review! - Curt

Sep 17, 2023

Tucson Subaru responded

Thank you both for the positive feedback and placing your trust in Tucson Subaru. Mike

Sep 18, 2023

Tucson Subaru responded

Thank you for the review!

September 02, 2023

Dealership Rating
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Very pushy service employees - don't go here unless you WANT TO PAY WAY MORE! More

by finallybbs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jesse Friedman, Jade Hilliard, Artie Gonzales, Matthew Felix Thwaits, Dyleen Chavez , Jordi Acosta, Richard Drow, Philip Gil, Scott Gregg

Sep 11, 2023

Tucson Subaru responded

Hello, my name is Scott Gregg and I am the service director at Tucson Subaru. We strive to provide an extraordinary service experience for every customer, every time. I am sorry if you do not feel that way. We feel it is our responsibility to provide every customer with the recommended needs of their vehicle and let them decide what they would or would not want to proceed with. We believe in full transparency and no pressure. If you would like to discuss this further, please contact me at sgregg@tucsonsubaru.com or call me at 520-290-4243. Thank you for your feedback and thank you for being a Tucson Subaru customer.

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