Dan Ford | Page 7

I am a loyal Subaru customer since 1995 when I got my first just before graduating from professional school. Every time I have gone to buy a new car (its only been 3 in 29 years, lol), Subaru always com first just before graduating from professional school. Every time I have gone to buy a new car (its only been 3 in 29 years, lol), Subaru always comes out on top, whether its new or used, and for every reason. This time, salesperson Kevin McDougal substituted for Jack and he was every bit as easy and informative and supportive as Jack was on my last purchase. He was outstanding. I have also used the service department for all my cars. They do a standup job as well, no matter who I am working with. I am so grateful to know I will always be taken care of like a VIP at Tucson Subaru. I do love Tucson Subaru and would give 10 stars if that was possible! More

Print

Knowledgeable, friendly, and prompt. Got me in the car I wanted quickly and answered all my questions. Negotiations and paperwork were a breeze. Got me in the car I wanted quickly and answered all my questions. Negotiations and paperwork were a breeze. More

Print

Layla was incredibly helpful and was not pushy and worked with me to find the car I was looking for. with me to find the car I was looking for. More

Print

After every service visit I receive a follow-up email from Tucson Subaru and a text message from my service advisor which shows that Tucson Subaru really cares. Following a recent brake service and upon from Tucson Subaru and a text message from my service advisor which shows that Tucson Subaru really cares. Following a recent brake service and upon receiving the usual text message from Dan Ford, I had a question. Dan checked with his technicians and got back to me promptly with a reply. I really appreciate having a go-to service advisor like Dan Ford. More

Print

Dan Ford and Scott Gregg are two trustworthy members of the best sales and service team I have dealt with in my 75 years and 11 Subarus. the best sales and service team I have dealt with in my 75 years and 11 Subarus. More

Print

Another extraordinary service experience at Tucson Subaru. I made an appointment on TucsonSubaru.com at a time that was convenient for me. The following day I received a phone call confirming my appoi Subaru. I made an appointment on TucsonSubaru.com at a time that was convenient for me. The following day I received a phone call confirming my appointment, quoting a cost estimate, and offering me a complimentary loaner vehicle. On the date of my appointment I was greeted promptly by my go-to service advisor Dan Ford who, after confirming the service work to be performed, directed me to Chris at the loaner desk. I was on the road in the loaner within 10 minutes of my appointment time. Later in the day, the drop off of the loaner and pickup of my Forester was just as efficient and convenient. What’s not to like? Bill B. More

Print

After two failed attempts by Safelite to replace my cracked windshield with the correct glass, my insurance company transferred my claim to Tucson Subaru. Dan Ford greeted me promptly at my appointment cracked windshield with the correct glass, my insurance company transferred my claim to Tucson Subaru. Dan Ford greeted me promptly at my appointment time and J. Yee had me in a loaner car in no time. Because of the issues with Safelite, I asked Dan to verify the part number of the windshield to be installed before proceeding with the replacement. Dan phoned me and confirmed the correct windshield was being installed. Upon inspecting my new windshield when picking up my car, you would never know any work was done. Everything looked perfect! Another great service experience at Tucson Subaru! More

Print

8 years with Tucson Subaru now. Purchasing another one was a breeze. Estevan and Kevin did a great job and made the process seamless and transparent. Purchasing another one was a breeze. Estevan and Kevin did a great job and made the process seamless and transparent. More

Print

Excellent customer service from the moment we entered the showroom. Estevan Rosas is amazing! He made the process completely easy in purchasing our new Subaru Crosstrek Wilderness. Estevan made us feel like showroom. Estevan Rosas is amazing! He made the process completely easy in purchasing our new Subaru Crosstrek Wilderness. Estevan made us feel like family! He went above and beyond to following up with us. Estevan just an all around wonderful person! Kelvin Gribble in the finance department is great! He is very thorough in all the detail with the contracts. An even breakdown and provide comparisons in what will work best for you as the customer. Truly the best! Five Star Customer Service! More

Print

My 2024 Forester Premium is the fourth Subaru I have purchased or leased through Jack McVey at Tucson Subaru. He handled the test drive and negotiation in his usual friendly, low-key manner . . . no pr purchased or leased through Jack McVey at Tucson Subaru. He handled the test drive and negotiation in his usual friendly, low-key manner . . . no pressure or games . . . just knowledgeable and professional help. Both during the test drive and after the sale, he gave me an excellent orientation to the controls and features, as well as helping me transfer all of my possessions from my Crosstrek to the new Forester outside on a cold, dark, and windy night. I have referred a number of friends to Jack, and he has provided the same helpful and enjoyable experience to them. He is always helpful and gentlemanly, and a pleasure to deal with. In fact, it took him six years of low-key conversations while I was having my 2001 Outback serviced before he made his first sale to me! His gentle persistence and unfailing courtesy and professionalism finally persuaded me to purchase a 2014 Forester, and have kept me coming back over and over again. Over the years, all of the folks at Tucson Subaru in sales, service, and finance have treated me very well. Based on 17 years of experience with this dealership, I am happy to recommend them. More

Print