Craig Douglas | Page 54

Staff was top notch! Everything was handled in a friendly professional way. Jim listened to what I was looking for and delivered. I highly recommend Jim Holley and Ganley Ford! professional way. Jim listened to what I was looking for and delivered. I highly recommend Jim Holley and Ganley Ford! More

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Desmond is the penultimate asset to your dealership His Desmond is the penultimate asset to your dealership His professional approach is outstanding in every sense He was the contributing factor in comp Desmond is the penultimate asset to your dealership His professional approach is outstanding in every sense He was the contributing factor in completing our business functions More

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Vehicle Purchase We purchased our vehicle out of state as Ganley Ford had a vehicle we were interested in. First off, they didn't have our paperwork correct when need We purchased our vehicle out of state as Ganley Ford had a vehicle we were interested in. First off, they didn't have our paperwork correct when needing to finalize our sale. The paperwork was in an employees name and not the owners even though the dealer application was done in the owners name. In dealing with trying to get this straighten out, I contacted Austin to correct paperwork with all proper information. When I didn't hear back from him, I was given to another gentlemen and left a message. Once again, I never heard anything back and called the next day and spoke to a manager. When the paperwork was somewhat corrected, it was a hassle to get our lien holder added to the title as the paperwork should've had it on there. Craig corrected the matter and had it on the title. Austin also told me by email that our title would be in for our own state. That was more incorrect information as we had to retitle the title once it arrived from our loan provider. When we did get the truck finally delivered last Monday November 11th, it went right into the shop for auto repair. It needed 3 universal joints and a propeller shaft as if you went over 40 MPH it vibrated bad. An extra cost for our business that could've been taken care of if the vehicle was correctly inspected. We now got the vehicle back today, so it's been thoroughly checked over and drives great. Overall, I have never been involved with so much chaos from a dealership when purchasing a vehicle. More

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Desmond Norvell best salesman I ever had and trust me I've dealt with a lot of them both a new car I was out of there a little over 1 hour thank you I've dealt with a lot of them both a new car I was out of there a little over 1 hour thank you More

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Nice People, nice facility! Sam Adrian welcomed me right away and he was very friendly and helpful, I was determined to lease a new car that day and although it took nearly 4 hou Sam Adrian welcomed me right away and he was very friendly and helpful, I was determined to lease a new car that day and although it took nearly 4 hours to complete the deal I was well pleased with Sam and John Chapman and also Craig Douglas the Finance Guy. More

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New Escape Purchase Met quickly at door and treated professionally. Test drove new Escape, loved it! Color wanted was not available on lot but was located for me. Met quickly at door and treated professionally. Test drove new Escape, loved it! Color wanted was not available on lot but was located for me. More

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New Edge Lease Everyone at the dealership was more than helpful in handling all the details of our purchase (lease). We are happy with our new Edge & confident that Everyone at the dealership was more than helpful in handling all the details of our purchase (lease). We are happy with our new Edge & confident that the staff at Ganley is only a phone call away if we should have further questions. More

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F150 Purchase I stopped in to check on an add I saw and the sales staff was very helpful without being pushy. We talked over what I was looking for and agreed on t I stopped in to check on an add I saw and the sales staff was very helpful without being pushy. We talked over what I was looking for and agreed on the price and closed the deal. More

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Great experience!! Make sure you see Jim Holley for your next car or truck. Best salesman I have ever worked with!! The entire staff was very helpful and made my b Make sure you see Jim Holley for your next car or truck. Best salesman I have ever worked with!! The entire staff was very helpful and made my buying experience quick and painless. Thanks Jim and Ganley! More

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great day The staff where very knowledgeable , and friendly. Will come back for service when needed. When i;m ready for a new truck you will be my 1st stop The staff where very knowledgeable , and friendly. Will come back for service when needed. When i;m ready for a new truck you will be my 1st stop More

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