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Cosmo Laurino
Cosmo Laurino at Rallye BMW

Cosmo Laurino | Page 29

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.6
416 Reviews
4.6

416 Reviews

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416 Reviews of Cosmo Laurino

November 15, 2023

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Employee Rating

fast service and very well done. I will use the company every time I do a Maintenace of my vehicle. More

by GARCIAMDNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2023

Rallye BMW responded

Thanks so much for choosing Rallye BMW for your future services! We are excited to have you as a valued customer and appreciate your five-star review. Safe travels!

November 06, 2023

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Employee Rating

The dealership is very clean, organized, professional. They kept me up to date of status of my car’s needs More

by ONYXFIRST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Carlson

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Nov 06, 2023

Rallye BMW responded

We appreciate your feedback! It's great to know that you found our dealership clean, organized, and professional. We always aim to keep our customers updated about their car needs at Rallye BMW. Thanks for the review!

October 19, 2023

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Very helpful and knowledgeable of the care and the systems. Made it very easy and fast More

by JMCCORMIC1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2023

Rallye BMW responded

Thank you for choosing Rallye BMW for your service needs! We love to hear your visit was quick and easy. Until next time!

October 09, 2023

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great friendly honest service almost so good, i cant wait to need service once again More

by WAGSLI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Romano, Christopher Williams

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Oct 10, 2023

Rallye BMW responded

It is our pleasure to assist you here at Rallye BMW. Thank you for sharing this kind feedback with us. See you next time!

October 03, 2023

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Always excellent service. Reps are on point and I am always satisfied with their courtesy, timeliness and ease of communication. More

by TRICIADHANRAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Persaud

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Oct 03, 2023

Rallye BMW responded

We're so glad to know you've consistently had excellent service at Rallye BMW. Our team prides itself on providing timely and courteous communication. Thanks for the great review and enduring support - see you down the road!

September 15, 2023

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Employee Rating

Non communicative hard to track down. Only picks up phone when ask to speak to manager More

by sunilshahmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 18, 2023

Rallye BMW responded

I am sorry to see the low rating, as customer service is our priority. If you're willing, I would like to learn a bit more about your visit and see what I can do to help. Would you please contact me when you have the chance? Thank you, Chris Blanco - Service Manager - 516-833-4862

September 12, 2023

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WITHOUT A DOUBT THE SERVICE EVER, I HIGHLY RECOMMENT RALLYE AUTO GROUP TO ALL OF MY FRIENDS. More

by BRIAN@MIDISLANDCOLLISION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco, Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals , Matthew Carlson, David Diaz, Alex Echeverry, Adam Romano

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Sep 12, 2023

Rallye BMW responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Rallye BMW team. Drive safely, and we hope to see you back again down the road!

September 11, 2023

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The service provided was the most professional. I was constantly updated through text, so i was always up to date on the status of my car. Cosmo was a constant professional and i really appreciate More

by WCHENG3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2023

Rallye BMW responded

We're delighted to know that you appreciated the constant updates and professionalism from Cosmo at Rallye BMW. Thanks for sharing your experience! We'll make sure to pass on your kind words!

September 11, 2023

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We are long time loyal BMW customers, after eight 3 series vehicles from multiple dealers, and two X5's, we have enough experience and comparison to say that Rallye is our preference, especially the en More

by george@aresny.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Soldo, Carol Clark-Muniz, Brandon Tibbals , Adam Romano

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Sep 11, 2023

Rallye BMW responded

We're so glad to know that you've had a great experience with us at Rallye BMW, especially our service department. Thank you for your loyalty and the positive review!

September 08, 2023

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Employee Rating

Always a pleasure going to Rallye BMW. Super helpful and informative! Cosmo was great and made sure I was informed about all things going on during the service appointment. More

by SARA41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Soldo, Anthony Persaud

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Sep 10, 2023

Rallye BMW responded

We're glad to know you had a positive experience with Cosmo during your service appointment at Rallye BMW. We strive to keep our customers informed and satisfied. Thanks for the review!

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